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Inn at the Quay

4.0 star property

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Photo gallery for Inn at the Quay

Balcony view
Meeting facility
Fitness facility
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$161
$139 nightly
$161 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Queens Park
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(37 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(40 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Westminster

With a stay at Inn at the Quay in New Westminster (Quayside), you'll be a 1-minute drive from Douglas College and 10 minutes from Holland Park. .This hotel is 5.1 mi (8.3 km) from Metropolis at Metrotown and 7.3 mi (11.7 km) from Burnaby Hospital.

What's nearby

  • River Market - 2 min walk - 0.1 miles
  • Douglas College - 4 min walk - 0.3 miles
  • Westminster Quay Boardwalk End - 13 min walk - 0.7 miles
  • Queens Park - 19 min walk - 1.0 mile
  • Massey Theatre - 4 min drive - 1.6 miles

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪A&W Restaurant - ‬5 min walk
  • ‪Quesada Burritos & Tacos - ‬4 min walk

About this property

Inn at the Quay

Inn at the Quay offers 126 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy seafood at The Boathouse, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Westminster? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1005 reviews
Rating 8 - Good. 249 out of 1005 reviews
Rating 6 - Okay. 63 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. Great place to stay
Stayed 5 nights in Nov 2025

8/10 Good

Ray

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Alm was good thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

4/10 Poor

Kelsey

Traveled with family
Disliked: Amenities
No parking in front. Went to parkade but no key to get up and had to walk through and up. Front desk person was mediocre and just handed keys with no info on pool, wifi etc. got up after 5 hours of travel and couldn’t find a room service menu. Called down to front desk and they told us to come down for it - wow awesome service we are paying for. Received room service and room was decent but no seasoning brought up, no water. Just a plate on a tray with silverware. First and last stay for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in personal we very pleasant and helpful. Room was very clean and view was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonya

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Kimberley

Stayed 2 nights in Nov 2025

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome views, clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my trip there. We don’t live very far away, but the view out my window was insane. We stayed on the Quay side and had a balcony, and it’s quite surreal to be lying in your bed and watch a boat go by. I will 100% be back… I didn’t really give a rating for the free breakfast because there wasn’t one and the picture of the room has my blanket blankets on the bed. But it was very clean, right beside the market, convenient parking at a really cheap rate for the area, and the staff was amazing and we had a great time
Stayed 2 nights in Oct 2025

6/10 Okay

Lorraine

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No microwave was available to in the lobby, and the stairmaster in the fitness center did not work properly (selecting a program did not work; had to manually increase the level), but what was really disappointing was going to the restaurant next door, The Boathouse, after the hotel clerk handed me a card that stated a 20% discount if we eat at there. My companion and I relied on the card and ordered food that totaled over $200. We were handed the bill, however, that showed a $20 deduction, not 20%. When I questioned the bill, the manager was called who explained that the card is good for up to $20. I asked why it was not mentioned on the card and she said to talk to the hotel clerk, so I did. The hotel clerk said that she never heard of the $20 limit. I went back to the manager and she stormed to the front desk to tell the clerk about the limit. Not getting the discount was ok with me; it was the restaurant manager's rude behavior that bothered me. She made no apology whatsoever and just gave me this 'too bad' attitude. We had favorite restaurants to go to in New Westminster. We tried The Boathouse only because of the offer that turned out to be misleading.
Stayed 7 nights in Oct 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness
Great hotel staff and service. Perfect location and river views. Balcony and room were really comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, fairly new, great views
Stayed 3 nights in Oct 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Maryanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the river, clean room, friendly and kind staff, shopping and restaurants, dos and esthetics all in a few steps!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nassim

Stayed 7 nights in Oct 2025

6/10 Okay

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Ron D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, loved the view of the Fraser River, clean, helpful staff, near all amenities.
Stayed 3 nights in Oct 2025

8/10 Good

Sarah-Maude

Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
The room was clean, the bathroom had a large vanity & the view of the Fraser River was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leanne

Stayed 2 nights in Oct 2025

6/10 Okay

Billy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Shella Marie

Liked: Cleanliness, property conditions & facilities
Has a nice beautiful view of Quay. The room was tastefully decorated, cozy, and clean. Perfect for a romantic weekend getaway.
Stayed 1 night in Oct 2025