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Hyatt Place Vancouver/Metrotown

Property class: 3

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Photo gallery for Hyatt Place Vancouver/Metrotown

A high-rise building with multiple balconies, surrounded by a cityscape.
A woman running on a treadmill in a gym with large windows and exercise equipment.
A modern high-rise building with multiple floors, large windows, and a prominent glass facade.
A modern office space with a desk, computer, and a person working.
A hotel room with a bed, desk, chair, and a large window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $227
$196 nightly
$227 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
4498 beresford st, BURNABY, BC, V5H 3C6
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪6 min walk‬
  • Place, Central Park
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower (High Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Corner (2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (Sitting Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor, Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor, Sitting Area)

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Burnaby

With a stay at Hyatt Place Vancouver/Metrotown in Burnaby (Metrotown), you'll be within a 15-minute drive of Rogers Arena and BC Place Stadium. .This hotel is 0.2 mi (0.3 km) from Metropolis at Metrotown and 7.1 mi (11.5 km) from Port of Vancouver.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Crystal Mall - 6 min walk - 0.3 miles
  • Central Park - 10 min walk - 0.6 miles
  • Swangard Stadium - 5 min drive - 1.4 miles
  • British Columbia Institute of Technology - 7 min drive - 1.6 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪A&W - ‬3 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Hyatt Place Vancouver/Metrotown

Hyatt Place Vancouver/Metrotown offers 159 air-conditioned accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers, designer toiletries, and hair dryers. This Burnaby hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 159 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at SoBu: The Social Corner serving the guests of Hyatt Place Vancouver/Metrotown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Self-serve breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
SoBu: The Social Corner - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 27 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: CAD 15.75 to 15.75 for adults and CAD 15.75 to 15.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SoBu: The Social Corner

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CAD 15.75 to 15.75 for adults, and CAD 15.75 to 15.75 for children
  • Covered self parking fee: CAD 27 per day
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Hyatt Place Vancouver/Metrotown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 166 reviews
Rating 8 - Good. 29 out of 166 reviews
Rating 6 - Okay. 16 out of 166 reviews
Rating 4 - Poor. 6 out of 166 reviews
Rating 2 - Terrible. 4 out of 166 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Will stay again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, decent price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Titan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly 5stars
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very clean hotel. Staff was very friendly and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in south Burnaby, Metrotown! Place looks brand new. The restaurant is top notch too and plenty of dinning options around too. Will come back again when in Vancouver area!
Stayed 1 night in May 2026
Verified review

8/10 Good

Teks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience at this hotel, it was clean and well organized, felt really warm and welcoming. The location was what really made the experience good as it was close to everything we needed, and the train is a min walk which was is convenient if you’re trying to get around with a car. Great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++, clean, highly recommended
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fine stay, liked the location next to the expo line. Rooms were quite bare, small closet, no drawers. A bit sparse for a 4 nite stay. Liked the location and parking.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve visited Vancouver 4 times in the last 4 months on business. I’ve stayed at 3 different hotels in the Metrotown area. The Hyatt was the nicest of the three. It was clean, modern and the staff were very friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt Metrotown hotel is brand-new so it looks pristine (and even smells) like a very new and modern building!! The rooms feel like a modern condo with wraparound windows offering panoramic views!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property so much. It was a great day. Thank you so much.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and super luxurious room. Beautiful backlighting on bed. Convenient multiple outlet and usb outlets on top of floating nightstands. Really cool carpet in common hallways to suites. Staff were super friendly and kind.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Gavin

Liked: Cleanliness, property conditions & facilities
Room was clean, hotel is nearly new. The nearby Skytrain was loud and frequent. You eventually drone it out. Not much common space. Discrepancy on checkout time. Sign on back of room door says 12 AM but front desk / housekeeping were pushing 11 AM.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

VICTORIA

Disliked: Amenities, property conditions & facilities
Elevator broke down for hours and was not able to use.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hyatt Vancouver Metrotown for about three days, and overall I had a great experience. The hotel had only been open for three days when I checked in, so there were still a few small things being worked out, but the staff were absolutely amazing to deal with. Everyone was friendly, helpful, professional, and really made the stay enjoyable. The location of this hotel is honestly one of the best parts about it. If you’re visiting the Lower Mainland and need easy access to Vancouver, Surrey, Burnaby, or other surrounding areas, this is an excellent central location. The SkyTrain station is literally right in front of the hotel, and Metrotown Mall is right across from the station, which makes everything extremely convenient. The hotel itself is very clean, modern, and comfortable. It’s not a massive hotel, it’s only around 10 stories and has approximately 120 rooms, mixed with condominium residences in the building, so it feels more like a boutique-style hotel rather than a huge busy tower. They also have a nice restaurant on-site that’s a decent size and convenient for guests. One thing I absolutely loved about this hotel, and honestly have never really experienced this well anywhere else, was the blackout blinds in the rooms. They have full blackout blinds that make the room almost completely pitch black, with very little light coming through. If you enjoy sleeping in a dark room like I do, this is a huge bonus. They also have daytime blinds if you prefer
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Mirian

Liked: Staff & service, property conditions & facilities
Staff are very helpful and friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Gianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Tjen Hwee

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jarrett

Stayed 1 night in May 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Suet Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Terry

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edward

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edward

Stayed 2 nights in May 2026