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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Lobby sitting area
In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$172
$148 nightly
$172 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪3 min walk‬
  • Place, Central Park
    ‪9 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(87 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(82 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Burnaby Hotel
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,295 reviews
$120 nightly
The price is $139
Apr 6 - Apr 7
Total with taxes and fees
Best Western Plus Burnaby Hotel

About the neighborhood

Burnaby

Located in Burnaby (Metrotown), Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is within a 15-minute drive of Rogers Arena and Robson Street. .This family-friendly hotel is 6.9 mi (11.2 km) from Port of Vancouver and 7.5 mi (12.1 km) from Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Crystal Mall - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • British Columbia Institute of Technology - 2 min drive - 1.2 miles
  • Deer Lake - 6 min drive - 2.5 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Lavazza - ‬5 min walk
  • ‪A&W - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Coffee Loft - ‬4 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Burnaby? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1092 out of 1511 reviews
Rating 8 - Good. 305 out of 1511 reviews
Rating 6 - Okay. 57 out of 1511 reviews
Rating 4 - Poor. 25 out of 1511 reviews
Rating 2 - Terrible. 32 out of 1511 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fabulous! Parking was easy and the trans link station was right across the street. There was easy access to the mall, many nearby restaurants, and the hotel staff gave excellent directions.
Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is wonderful. Steps away from the Skytrain station, safe and secure, outdoor heated swimming pool, friendly staff, steps away from shopping, and a full, complimentary hot breakfast. My new favourite hotel for staying in Vancouver!
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. Amazing experience
Stayed 1 night in Dec 2025

8/10 Good

Joydeep

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2025

10/10 Excellent

John Barry

Liked: Cleanliness, amenities, property conditions & facilities
Staff are simply fantastic They anticipate needs. Clean well It is special that some engaged in the operation of the breakfast room are knowledgeable and service oriented
Stayed 2 nights in Nov 2025

8/10 Good

Van John

Traveled with family
Liked: Property conditions & facilities
Room too small for 4 adults with twin queen beds.. but staff are great and accommodating and easy access to Metrotown mall
Stayed 2 nights in Nov 2025

10/10 Excellent

Magnum

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very courteous staff. Breakfast was great. Very convenient with free parking and the skytrain steps from the hotel. Tons of restaurants in the area and Starbucks just right outside the hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Chad WIlliam

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was kind and attentive.
Stayed 6 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

8/10 Good

ata

Stayed 1 night in Nov 2025

8/10 Good

Peter

Stayed 2 nights in Nov 2025

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great location for transportation, restaurants, and other needs. The hotel’s parking was convenient. Hotel breakfast was good too.
Stayed 3 nights in Oct 2025

8/10 Good

Charlene

Business traveler
Enjoyed my stay but really need to check the temperature controls- mention - 513- I turned the A/C on to cool At night and it always got hotter in the room so I turned everything off but the fan
Stayed 12 nights in Nov 2025

10/10 Excellent

YIU HANG

Traveled with family
Liked: Cleanliness, staff & service, amenities
很好
Stayed 3 nights in Nov 2025

10/10 Excellent

Analiza, LA

Liked: Cleanliness, property conditions & facilities
Hotel staff are very nice and friendly, Kate is the one who help us to checked in and she knocked on our room and brought us a complementary snack and fruits and a welcome card. We’re very happy on the way they treated us. Thank u Holiday inn Metrotown . I will never forget our experience in your hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Gang

Stayed 2 nights in Nov 2025

10/10 Excellent

Jerrod, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff that checked me in was very efficient and friendly. Room was clean, breakfast was delicious
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the real flowers as part of decoration, people at breakfast area were very hard workers, pillows were wornderful
Stayed 6 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
The nicest staff that w have received at a hotel in a very long time. If ever stay In Burnaby again this will be the hotel we stay at.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela, Glenburnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed with this property! LOVE the staff with special needs in the breakfast area, as well as front desk staff! The pumpkin contest was cute as well!
Stayed 4 nights in Oct 2025

10/10 Excellent

BIKRAMJIT

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Convenient location, friendly and helpful staff from check-in to breakfast to check-out!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cornelis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 2 nights in Nov 2025

8/10 Good

Perumal C

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025