Best Western Plus Burnaby Hotel

2.5 star property

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Lobby
Property preview
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes
Lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$139
$120 nightly
$139 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

Similar properties

About the neighborhood

Burnaby

With a stay at Best Western Plus Burnaby Hotel, you'll be centrally located in Burnaby, within a 15-minute drive of Pacific Coliseum and Metropolis at Metrotown. .This hotel is 8.2 mi (13.2 km) from Vancouver Waterfront and 8.3 mi (13.3 km) from Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Deer Lake - 18 min walk - 1.0 mile
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • British Columbia Institute of Technology - 3 min drive - 1.8 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Great Bear Pub - ‬5 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel in Burnaby with free breakfast and a 24-hour front desk
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 132 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Enjoy a satisfying meal at Jin Jiang Shanghai serving guests of Best Western Plus Burnaby Hotel. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1273 reviews
Rating 8 - Good. 364 out of 1273 reviews
Rating 6 - Okay. 155 out of 1273 reviews
Rating 4 - Poor. 43 out of 1273 reviews
Rating 2 - Terrible. 33 out of 1273 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

RUTH, Parksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was too loud for me when it was working. We were unable to use the breakfast facility due to having to leave the hotel by 5:30 am. But the lady at the front desk compensated us with 2 bottles of water and 2 bags of sun chips.
Stayed 1 night in Oct 2025

10/10 Excellent

Jongo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. A lot of breakfast choices were possible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aruna greeted us and was very friendly and welcoming! Will definitely stay here again! Great service, highly recommend if you are looking to stay in the area.
Stayed 3 nights in Oct 2025

8/10 Good

Mirella

Liked: Staff & service, amenities, property conditions & facilities
The property is well maintained for an older hotel. The staff, especially the breakfast staff were very friendly and the breakfast was great, and free! The best thing about my room was that it was quiet and the bed was comfortable. It was not the cleanest though, had some crumbs on the floor, a dirty rag in the closet and the furniture was older with scratches on it, the drawers wouldn’t fully close. The location of the hotel is perfect for me though. Will stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Pennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was free parking and a great breakfast included with the stay. Our standard room was small but adequate. There is a very nice lobby to relax in and the staff were knowledgeable and friendly. We would stay here again if in the area.
Stayed 7 nights in Oct 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Close to Metrotown and clean.
Stayed 2 nights in Oct 2025

8/10 Good

Kristi

Traveled with partner
Disliked: Property conditions & facilities
Pros: clean rooms, comfortable beds, good location. Great free breakfast. Cons: its a motel style (entrance from putside), older property, furniture is looking old. Our room had no view (window looked over a stairwell) and the air con / heater unit was extremely loud when it ran. Also no carpet in the room, which made the floor uncomfortably cold. We stayed one night and it was fine, but it the not the quality I would expect in a Best Western Plus.
Stayed 1 night in Oct 2025

8/10 Good

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with great breakfast
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value. For money
Stayed 13 nights in Sep 2025

6/10 Okay

Tuvshin

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Siobhan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Spotless room. Looks recently refreshed. Comfy bed. Pet friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Seungyup

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

James, Chicago

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Randi, West Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast Internet, wide variety of TV channels, staff is friendly, elevator for second floor, room was big and spacious. Not so easy to get into parking lot if you’re travelling from the mall. Other than that, everything was perfect.
Stayed 2 nights in Oct 2025

4/10 Poor

Viththiya

Stayed 6 nights in Sep 2025

8/10 Good

Olukayode, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive .
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
This was a nice hotel and was OK. I felt like it was a good value overall, but it wasn’t fancy by any sense of the word.
Stayed 3 nights in Oct 2025

8/10 Good

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Best Western Plus Burnaby Hotel was clean, however the TV was not connected and hence we were unable to see the normal news. The front Lady Staff forgot to give us our wake up call in the morning, if I did not get up on my own we would have missed our Flight to Toronto. The check in Staff a Person by the name of Dinesh was VERY HELPFUL we checked in on 8 September2025 and checked out on 10 September 2025. Kind Regards From Australia 5 October 2025
Stayed 2 nights in Sep 2025

4/10 Poor

Donnavie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated. Lights were flickering when you used microwave. No bag trolley. Only one elevator for all building.
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay

Great location, room was clean, and the breakfast was great.
Stayed 5 nights in Sep 2025

4/10 Poor

Barry

Stayed 5 nights in Sep 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Trevis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, I really enjoyed my stay here. All the staff was very friendly and the rooms were very clean. It was nice having access to elevator, especially with heavy baggage. The included breakfast was very good and well prepared. I would definitely recommend this to a friend and play on staying there again.
Stayed 2 nights in Sep 2025