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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property

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Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Exterior
Daily cooked-to-order breakfast for a fee
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
The current price is $190
$164 nightly
$190 total
Total with taxes and fees
Jun 16 - Jun 17

Explore the area

View in a map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪14 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪6 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

Suite-1 Queen Bed, Non-Smoking, Sofabed

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(78 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 200 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 queen beds, nonsmoking

Individually furnished, desk, laptop workspace, iron/ironing board

2 queen beds, nonsmoking

  • Sleeps 4

View all photos for 1 King Bed, Nonsmoking

Individually furnished, desk, laptop workspace, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Property grounds
North Vancouver Hotel
Pemberton Heights
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 2,382 reviews
$145 nightly
The price is $168
Jun 16 - Jun 17
Total with taxes and fees
North Vancouver Hotel

About the neighborhood

District of North Vancouver

With a stay at SureStay Hotel by Best Western North Vancouver Capilano in District of North Vancouver (Pemberton Heights), you'll be a 5-minute drive from The Shipyards and 6 minutes from Robson Street. .This hotel is 3.6 mi (5.7 km) from Vancouver Waterfront and 4.3 mi (6.9 km) from Stanley Park.

What's nearby

  • Park Royal - 14 min walk - 0.8 miles
  • Village at Park Royal - 14 min walk - 0.8 miles
  • Ambleside Park - 3 min drive - 1.2 miles
  • Stanley Park - 3 min drive - 1.8 miles
  • Capilano Suspension Bridge - 6 min drive - 1.6 miles

Getting around

  • North Vancouver Station - 4 min drive
  • Waterfront Metro Station - 8 min drive
  • Vancouver Intl. Airport (YVR) - 44 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬17 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Capilano Market - ‬3 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 74 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
At SureStay Hotel by Best Western North Vancouver Capilano, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
SureStay Hotel by Best Western North Vancouver Capilano has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 21 to October 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 542 out of 1228 reviews
Rating 8 - Good. 397 out of 1228 reviews
Rating 6 - Okay. 152 out of 1228 reviews
Rating 4 - Poor. 74 out of 1228 reviews
Rating 2 - Terrible. 63 out of 1228 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice location with clean and spacious rooms.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room, nicely equipped kitchenette.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and facility for an overnight stay. Clean, quiet and friendly staff👍
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk staff and a great breakfast place right there on site.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Rooms were very clean, it was pretty quiet, helpful and friendly staff, great location for our needs and the restaurant had a great breakfast menu.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Everett

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, and a very good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff. Good public
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Clean room, nice fridge and mini kitchenette. Close to park royal mall and busses and the bc ferry isn’t too far away
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Bonna

Liked: Cleanliness, staff & service
For an older hotel, it has been well maintained and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
So enjoy my stay every time
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable beds, quiet, Friendly staff. For the price point as well, overall, it was an excellent stay.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rochell

Liked: Cleanliness
Disliked: Amenities
Clean room, both front desk agents we encountered were professionals and helpful. The restaurant onsite is also with great food and friendly staffs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and accommodating. Making check in and check out smooth process. Rooms are clean and inexpensive rates. Parking is available free of charged unlike other hotels in the area that charge you for parking while you stay.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Spotless room and friendly helpful staff. Good location easy to find. Amazing Persian restaurants nearby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy . Does the job, bed was comfy and location was good for where we needed. Honestly the price point for what we got was a huge win. Would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Front desk were professional, courteous, friendly. Ample parking included in price. Good value.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and the staff are always great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Lots of room. Staff was good. Would recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tishee

Liked: Property conditions & facilities
Great location great pool
Stayed 1 night in Jun 2025
Verified

8/10 Good

jenileen

Liked: Cleanliness, staff & service, amenities
It was a decent stay.
Stayed 1 night in Sep 2025

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