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Quality Inn & Suites New Hartford - Utica

Property class: 2.5

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Photo gallery for Quality Inn & Suites New Hartford - Utica

A hotel room with two beds, a large artwork on the wall, a bedside lamp, and a window with curtains.
A hotel corridor with a skylight, seating area, reception desk, and a door leading to another room.
A modern living room with a dark blue sofa, a wooden coffee table, and a flat-screen TV mounted on the wall.
A hallway with framed artwork on the walls, a caution sign on the floor, and a bench in the corner.
A spacious living area with a fireplace, sofas, a coffee table, and a kitchen in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $96
$85 nightly
$96 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪2 min drive‬
  • Place, Utica College
    ‪3 min drive‬
  • Place, Stanley Theater
    ‪9 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a microwave, a TV, and a large window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wooden headboard.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

A hotel room with a large bed, a desk, and a television.

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a television, and a refrigerator.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is $110
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • New Hartford Recreation Center - 2 min drive - 1.1 miles
  • Utica College - 3 min drive - 1.8 miles
  • Saranac Brewery - 8 min drive - 3.9 miles
  • Utica Memorial Auditorium - 9 min drive - 4.1 miles
  • Stanley Theater - 9 min drive - 4.1 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Quality Inn & Suites New Hartford - Utica offers 98 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 184 out of 1005 reviews
Rating 4 - Poor. 101 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, plenty parking, food and gas easy drive away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable property! Convenient location and close to restaurants and shopping. Breakfast was good too!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Nice breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lean room, waffle maker for breakfast and yummy bagels!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Easy highway access, clean room, helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was amazing, thanks for a great stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good stay. The hotel is a bit run down but it did the job.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here twice a year. The staff is great, always friendly always professional room is always clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good overnight, reasonably priced.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We satisfied the room and services with good price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff great/ breakfast good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff are so kind I enjoyed my time there
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down and not very clean, would not stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and the Staff was very polite. Room was super clean and bedding very nice.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

There several people congregating in the parking lot drinking beer and smoking. It wasn't welcoming.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Rooms were updated and clean. The rest of the place could definitely use updating. Breakfast was edible. Waffles were delicious.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Love staying at quality inn utica. Great staff clean rooms good breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very friendly and welcoming. Would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Met our needs for a one night stay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Perfect for a one night stay but room could have been cleaner!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite clean. The breakfast was nice. The only thing that I would suggest not allowing the people that smoke stand by the front door other than that, it was a good visit.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice the property was, and it appears to have been recently renovated. If I were passing through and needed a place to stay, I would not hesitate to stay there again. My only complaint if you want to call it that is that you were not within walking distance of any restaurants.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My family of four stayed here overnight as a break during a long drive. The hotel is in a quiet area and was not very busy. Check-in and check-out were both smooth. Overall, it worked well for a short overnight stay. The only minor issues were that the lobby did not smell very fresh, a few people were hanging around near the entrance, and the bathroom lotion dispenser was empty.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025