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Quality Inn & Suites New Hartford - Utica

2.5 star property

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Free daily continental breakfast
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Lobby sitting area
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$91
$80 nightly
$91 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Days Inn by Wyndham Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,002 reviews
$102 nightly
The price is $116
Dec 17 - Dec 18
Total with taxes and fees
Days Inn by Wyndham Utica

About the neighborhood

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • New Hartford Recreation Center - 6 min walk - 0.4 miles
  • Utica College - 2 min drive - 1.8 miles
  • Sangertown Square - 2 min drive - 1.8 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Turning Stone Casino - 19 min drive - 22.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Raspberries - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 692 reviews
Rating 8 - Good. 188 out of 692 reviews
Rating 6 - Okay. 126 out of 692 reviews
Rating 4 - Poor. 68 out of 692 reviews
Rating 2 - Terrible. 85 out of 692 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really economical hotel with conscientious staff.

Very thoughtful manager and staff actively seeking input on how to improve environment.
Stayed 3 nights in Sep 2025

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amy C

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. The hotel is old with limited renovations in progress; overall, a bit grim with a questionable location.
Stayed 1 night in Sep 2025

8/10 Good

laurie, Harborcreek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction going on that we weren’t aware of, but staff was polite and our room was clean. We were able to get to various locations that were in the area with ease.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Stayed 3 nights in Aug 2025

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heck in was easy room was ready coffe is hot
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying here. The rooms were clean, the bed was comfortable, and we utilized the exercise room. Our television set didn't work so the night manager moved us to a different room and that was very thoughtful. The breakfast, although the same for each morning, was more than adequate.
Stayed 3 nights in Aug 2025

10/10 Excellent

brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort for the price.

Hotel was clean, staff was welcoming. A nice place to rest for passing throigh.
Stayed 1 night in Sep 2025

10/10 Excellent

Anzhela

Liked: Staff & service, amenities, property conditions & facilities
It was easy to get to, easy check in and check out, I really liked it
Stayed 1 night in Sep 2025

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Room comfort
Smokey cigarettes
Stayed 1 night in Sep 2025

10/10 Excellent

Jiew Eh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Amenities
Clean, great staff, convenient, nice breakfast and the price was extremely reasonable.
Stayed 1 night in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stop on our way to Maine, place worked out good a place to lay your head down for one night
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

The Worst Stay Ever

I stayed 3 nights...Since I prepaid I had to suck it in...never again. The first night...had to learn how to use a TV remote control...I'm an IT Administrator and I had to figure out how to change channels...called the Service Desk and they did come up...i had figured out by then...this remote requires for you to enter a section number...select a list button then the channel number...no guide...didn't remember the last channel...disappointed.... Took a shower...the towels were hard and dirty with stains...real sad after you take a shower and have to dry...suck it in Next day, I needed towels...was told to wait until 9 am or come down and get the towels... Too late so no breakfast as posted...no water bottles in the room...no ice...went out for breakfast... Day three had to ask the Service Desk person now cleaned rooms, for towels . They never came to clean my room...so I tried to be a sport and asked for bags...i had a new job... Do yourself a favor and pay the extra $50 / night for a real hotel / motel with staff that want to make your stay heaven...this was HELL...
Stayed 3 nights in Sep 2025

2/10 Terrible

waqas

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets were dirty. And staff was rude.
Stayed 7 nights in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfy
Stayed 1 night in Aug 2025

6/10 Okay

edward

Traveled with partner
It was an inexpensive place to stay if you just need a bed and bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Frenel

Stayed 3 nights in Aug 2025

6/10 Okay

Sylvie

Traveled with partner
Disliked: Amenities
There was no coffee in the room and hardly any cups for either coffee or just for water. When asking for coffee at the front desk, the clerk recommended we just use the coffee in the lobby. He did finally give us some coffee for the room. The steps leading up to the second floor needed work.
Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way to Watkins Glen

Very much off the beaten path, but ok for our one-night stay, and easy access to our route the next morning!
Stayed 1 night in Sep 2025

10/10 Excellent

Sudhir, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very co- operative .
Stayed 1 night in Aug 2025