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Best Western Gateway Adirondack Inn

2.5 star property

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Photo gallery for Best Western Gateway Adirondack Inn

A modern kitchen with wooden cabinets, a microwave, and a dining area with a table and chairs.
A reception area with a counter, two sofas, a small table, and a bench.
A conference room with tables and chairs, a large window, and a wall-mounted light fixture.
A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.
A hotel room with a flat-screen TV, a microwave, a refrigerator, a desk, a chair, and a wall-mounted artwork.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
The current price is $160
$137 nightly
$160 total
Total with taxes and fees
Jul 29 - Jul 30

Explore the area

View in a map
175 N Genesee St, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪5 min drive‬
  • Place, Stanley Theater
    ‪7 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A modern hotel room with a large bed, bedside lamps, a nightstand with a drawer, a wall-mounted artwork, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, bedside tables, a chair, a desk, and a window.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a wall-mounted artwork, and a walk-in closet.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a sofa, a lamp, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, a standing lamp, and a wall-mounted air conditioner.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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Days Inn by Wyndham Utica
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,006 reviews
$104 nightly
The price is $121
Jul 26 - Jul 27
Total with taxes and fees
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About the neighborhood

Utica

With a stay at Best Western Gateway Adirondack Inn in Utica, you'll be within a 5-minute drive of National Distance Running Hall of Fame and Erie Canal. .This hotel is 0.8 mi (1.4 km) from Utica Children's Museum and 0.9 mi (1.4 km) from Adirondack Railway Utica Station.

What's nearby

  • North Utica Shopping Center - 13 min walk - 0.7 miles
  • Adirondack Railway Utica Station - 16 min walk - 0.9 miles
  • Utica Memorial Auditorium - 5 min drive - 2.9 miles
  • Munson Williams Proctor Arts Institute - 7 min drive - 3.4 miles
  • Stanley Theater - 7 min drive - 3.6 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive
  • ‪Utica Coffee Roasting - ‬15 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Gateway Adirondack Inn

Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 242 out of 893 reviews
Rating 8 - Good. 318 out of 893 reviews
Rating 6 - Okay. 184 out of 893 reviews
Rating 4 - Poor. 79 out of 893 reviews
Rating 2 - Terrible. 70 out of 893 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay a night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there one night, but the room was clean, the staff was polite the breakfast was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room and parking lot felt safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy and secure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean. Also beds super comfy. The breakfast was good 👍
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the best Motel and Hotel in Utica. It gets an A++
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Priced right for the value
Stayed 1 night in Apr 2026
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good. Construction going on next door was a little noisy
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable and clean staff was friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out staff and favorite perfect for our stay
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
more options at breakfast would of been nice, like fruits and maybe oatmeal.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Clean. Great breakfast. Great people at the BW.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Rebecca

Disliked: Amenities, property conditions & facilities
Our bed was not an actual bed but a mattress placed on some sort of box that made noise every time you laid on it.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sherilyn

Liked: Cleanliness, property conditions & facilities
Room was clean staff was nice. Only 4 star because it took some time to check in because system difficulties, and room was freezing cold and had to crank the heat just to be comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay was fine. Two nights. Continental breakfast, sausage gravy and scrambled eggs were cold and sausage links were extremely overcooked. Waffle batter was so thin that when I turned the waffle maker to start timer, half of the batter ran out the side.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Beth

There was no pool in this particular location. Rooms were ok. This particular Best Western wasn’t as nice as others we have stayed in. But over all the stay was ok.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Gordon

Liked: Cleanliness
Room and staff were ok, not great,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay for a quick overnight trip with my family.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness
Room was very clean smelled good and staff was wonderful. Very inviting and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Easy parking.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Momodou Lamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025