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Best Western Gateway Adirondack Inn

2.5 star property

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Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, desk, laptop workspace
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Bathroom | Free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
The current price is $133
$114 nightly
$133 total
Total with taxes and fees
Jun 10 - Jun 11

Explore the area

View in a map
175 N Genesee St, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪5 min drive‬
  • Place, Stanley Theater
    ‪7 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi

  • Sleeps 4

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Jul 2 - Jul 3
Total with taxes and fees
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About the neighborhood

Utica

With a stay at Best Western Gateway Adirondack Inn in Utica, you'll be within a 5-minute drive of National Distance Running Hall of Fame and Erie Canal. .This hotel is 0.8 mi (1.4 km) from Utica Children's Museum and 0.9 mi (1.4 km) from Adirondack Railway Utica Station.

What's nearby

  • North Utica Shopping Center - 13 min walk - 0.7 miles
  • Utica Children's Museum - 16 min walk - 0.9 miles
  • Adirondack Railway Utica Station - 16 min walk - 0.9 miles
  • Utica Memorial Auditorium - 5 min drive - 2.9 miles
  • Stanley Theater - 7 min drive - 3.6 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Utica Coffee Roasting - ‬15 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive
  • ‪Burger King - ‬19 min walk

About this property

Best Western Gateway Adirondack Inn

Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 864 reviews
Rating 8 - Good. 311 out of 864 reviews
Rating 6 - Okay. 178 out of 864 reviews
Rating 4 - Poor. 77 out of 864 reviews
Rating 2 - Terrible. 68 out of 864 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out staff and favorite perfect for our stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable and clean staff was friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Clean. Great breakfast. Great people at the BW.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sherilyn

Liked: Cleanliness, property conditions & facilities
Room was clean staff was nice. Only 4 star because it took some time to check in because system difficulties, and room was freezing cold and had to crank the heat just to be comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Gordon

Liked: Cleanliness
Room and staff were ok, not great,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness
Room was very clean smelled good and staff was wonderful. Very inviting and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
It was nice...got a late check out! That was awesome. TV sounds was weird and the tub was filling up. Clean room and nice people to work with.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Malgozarta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stained bed sheets
Holes on wall
Urine in a clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Easy parking.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay for a quick overnight trip with my family.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

René

Liked: Staff & service
The floor is son cold
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Momodou Lamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Debbie

Liked: Cleanliness, amenities
The room was freezing and took quite a bit of time to warm up, we had to place a towel along the bottom of the door to help stop the draft. The beds were very loud because the frames were made of thin metal sheet material. The room was clean and the staff were nice. Overall it was an ok place to stay as it was close to everything.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Dilma

Liked: Amenities
Disliked: Cleanliness
Very disappointed with our stay. The room was not clean (sticky floors, not cleaned obviously, hairs in the tub), and it was freezing cold when we arrived. It took over an hour to warm up. Not the experience we expected.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tamekia

Liked: Cleanliness, amenities
The location is good close to different varieties of restaurants
Stayed 1 night in Mar 2025
Verified

8/10 Good

Laerte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is old building they’re being maintained is on floor room easy in and out the breakfast was cold the coffee was great booked last minute good place to park my 10 wells the beds was comforting I had great sleeping
Stayed 1 night in Sep 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was nice relative to the overall hotel aesthetics. Breakfast was not very good, but coffee was.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice day. Clean, friendly and safe.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Diane

Liked: Amenities, property conditions & facilities
Older property. Nicely upgraded.beds were comfortable. The morning lady was very nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean quiet and staff was amazing
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonably priced, comfortable and clean.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

XIAOYI

Liked: Cleanliness
A better version of motel. Not much nearby.
Stayed 2 nights in Oct 2025