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Hotel Palace Inn

Property class: 3

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Photo gallery for Hotel Palace Inn

A hotel with a pool, palm trees, and outdoor seating.
A pool area with a fountain, green chairs, and umbrellas.
A reception area with a reception desk, a seating area with a sofa and ottoman, and a tiled floor.
A multi-story hotel with a central swimming pool, outdoor seating, and a fountain.
A spacious lobby with a reception desk, seating area, and outdoor umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
The current price is $53
$45 nightly
$53 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Place, Plaza Crystal Shopping Mall
    ‪7 min walk‬
  • Place, Cana Hueca Park
    ‪10 min walk‬
  • Place, Joyyo Mayu Park
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪87 min drive‬

Room options

View all photos for Family Quadruple Room

A hotel room with two beds, each with an orange blanket and white pillows, a green headboard, and a painting on the wall.

Family Quadruple Room

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Triple Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Room, 1 King Bed, Non Smoking

A neatly made bed with an orange blanket and pillows, a green headboard, a bedside table with a lamp, and a wall-mounted artwork.

Comfort Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $58
Sep 18 - Sep 19
Total with taxes and fees
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About the neighborhood

Tuxtla Gutierrez

When you stay at Hotel Palace Inn in Tuxtla Gutierrez, you'll be in the business district, within a 10-minute walk of Chiapas Convention Center and Plaza Crystal Shopping Mall. .This hotel is 1.1 mi (1.8 km) from Cana Hueca Park and 1.1 mi (1.8 km) from Joyyo Mayu Park.

What's nearby

  • Chiapas Convention Center - 5 min walk - 0.3 miles
  • Plaza Crystal Shopping Mall - 7 min walk - 0.4 miles
  • Cana Hueca Park - 10 min walk - 0.6 miles
  • Joyyo Mayu Park - 13 min walk - 0.7 miles
  • Plaza las Americas Shopping Mall - 5 min drive - 1.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Oh la la Pâtisserie Française Artesanal - ‬5 min walk
  • ‪Hanasho Galerias Boulevard - ‬5 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Las Alitas (Galerías) - ‬2 min walk

About this property

Hotel Palace Inn

Hotel Palace Inn offers 83 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 83 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
At Hotel Palace Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel Palace Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Hotel Palace Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 636 reviews
Rating 8 - Good. 159 out of 636 reviews
Rating 6 - Okay. 58 out of 636 reviews
Rating 4 - Poor. 27 out of 636 reviews
Rating 2 - Terrible. 32 out of 636 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

lino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Mariesa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking, staff, air conditioning, clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

LAURA FABIOLA

Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jarumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jose Migue

Liked: Cleanliness, amenities
Super
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Leslie

Liked: Cleanliness, staff & service
The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Greenfig

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. A excepción del aire acondicionado que ya está algo viejo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anwar Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran atención y servicio
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

JOSE ALAN

Liked: Staff & service, amenities, property conditions & facilities
El hotel es bueno y atienden bien, pero no respetaron el precio fijado en la aplicación
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien sólo que no hay mucha variedad en la comida
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Rodó está muy bien , solo que el elevador tiene un vidrio roto
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Martha

Disliked: Amenities, property conditions & facilities
Ha bajado mucho de calidad este hotel, nos dieron la había. 205, pésima por cierto, olía a caño, las camas sucias con cabellos en las sábanas, la puerta del baño no tenia seguro, el lavabo de manos estaba roto, no había dispensario de jabón para lavarse las manos, por suerte nos cambiaron de habitación a una qué estaba mejor pero el shampoo qué usan para las hab. para cuerpo y cabello muy malo, no hace espuma y huele feo, El día 25 de mayo, Se fue la luz en la madrugada y el hotel no cuenta con una planta para ese tipo de percances ya qué nos quedamos sin agua por tal motivo y los empleados nos llevaron agua en cubetas a todas las habitaciones Hay que reconocer qué los empleados son muy amables y serviciales
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las habitaciones regular en la limpieza, no tienen buena cortinas para tener una habitación fresca. Se veian viejas las sábanas y no muy cómodas los colchones .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anwar Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agradable y tranquilo, amables
Stayed 1 night in May 2026