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Zamas Hotel

Property class: 3

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Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Signature Room, Ocean View, Poolside (Upper Floor) | In-room safe
Front of property
Outdoor pool, sun loungers
Breakfast, lunch, dinner served; international cuisine, beach views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$151
$123 nightly
$151 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
  • Place, SFER IK
    ‪7 min walk‬
  • Place, Tulum Beach
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪18 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪72 min drive‬

Room options

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside | In-room safe

Standard Room, Garden View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside | In-room safe

Classic Room, 2 Double Beds, Partial Sea View, Beachside

  • Beach view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront | In-room safe

Standard Bungalow, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor) | In-room safe

Signature Room, Ocean View, Poolside (Upper Floor)

  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Signature Room, Beachfront

Signature Room, Beachfront | In-room safe

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside | In-room safe

Family Room, Garden View, Beachside

  • Garden view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside | In-room safe

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Villa

Grand Villa | In-room safe

Grand Villa

  • Ocean view
  • 6 bedrooms
  • Sleeps 12
  • 3 King Beds, 4 Twin Beds and 1 Queen Bed

Similar properties

View from property
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club
Zona Hotelera
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 143 reviews
$93 nightly
The price is $116
May 5 - May 6
Total with taxes and fees
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

About the neighborhood

Tulum

With a stay at Zamas Hotel in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. .This beach hotel is 4.4 mi (7.1 km) from Tulum Mayan Ruins and 2.2 mi (3.6 km) from Playa Paraiso.

What's nearby

  • SFER IK - 7 min walk - 0.4 miles
  • Tulum Beach - 14 min walk - 0.8 miles
  • Jaguar Park - 18 min walk - 1.0 mile
  • Tulum National Park - 18 min walk - 1.0 mile
  • Acceso al Parque Jaguar - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬9 min walk
  • ‪Maya Tulum - ‬10 min walk
  • ‪Mateos - ‬1 min walk
  • ‪La Eufemia - ‬10 min walk
  • ‪Zamas Restaurant + Bar - ‬1 min walk

About this property

Zamas Hotel

Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.
Make yourself at home in one of the 17 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Que Fresco, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Que Fresco - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Zamas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 156 reviews
Rating 8 - Good. 31 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

REYNALDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.
Stayed 5 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
Stayed 3 nights in Jan 2026

10/10 Excellent

brandy

Liked: Cleanliness, property conditions & facilities
We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway.
Stayed 2 nights in Jan 2026

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lavanya

Stayed 2 nights in Nov 2025

10/10 Excellent

Zarvan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it here
Stayed 1 night in Nov 2025

10/10 Excellent

davena

Liked: Cleanliness, staff & service
Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jamillah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shlomo

Liked: Amenities
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Tulum GEM!

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Stayed 4 nights in Apr 2025

8/10 Good

Alethea

Traveled with family
Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenhui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024