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Wyndham Tulum

4.5 star property

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Breakfast, lunch, dinner served; international cuisine, pool views
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Beach nearby, white sand

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$89
$71 nightly
$89 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Region 011 Manzana 001, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Hunab Lifestyle Center
    ‪5 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪48 min drive‬

Room options

View all photos for Club Suite, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Club Suite, 2 Double Beds, Non Smoking

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Standard)

Garden view

Club Room, 1 King Bed, Non Smoking (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Standard)

Down comforters, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, Non Smoking (Standard)

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Penthouse, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Penthouse, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Penthouse, 2 Double Beds, Non Smoking

  • Garden view
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 296 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 296 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Garden view
  • 296 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Non Smoking

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Pool View

Down comforters, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 802 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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  • Parking included
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$83 nightly
The price is $104
Apr 6 - Apr 7
Total with taxes and fees
Motto by Hilton Tulum

About the neighborhood

Tulum

Located in Tulum, Wyndham Tulum is a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. .This luxury hotel is 2.6 mi (4.3 km) from Tulum Mayan Ruins and 2.7 mi (4.4 km) from Playa Ruinas.

What's nearby

  • Jaguar Park - 1 min walk - 0.1 miles
  • Hunab Lifestyle Center - 5 min walk - 0.3 miles
  • Tulum National Park - 4 min drive - 2.0 miles
  • Tulum Tower - 5 min drive - 1.6 miles
  • Dos Aguas Park - 6 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Carl's Jr. - ‬8 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Panza Tulum - ‬10 min walk
  • ‪Siete Fuegos - ‬12 min walk
  • ‪La Regia Tulum - ‬17 min walk

About this property

Wyndham Tulum

Wyndham Tulum offers 287 accommodations with espresso makers and safes. Beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 287 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Naaj K'iin, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Naaj K'iin - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 27 for adults and USD 13 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Naaj K'iin

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Outdoor padel court

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 1.15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 13 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123009D8CF5E

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Tulum Hotel
Wyndham Tulum Tulum
Wyndham Tulum Hotel Tulum

Wyndham Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 165 reviews
Rating 8 - Good. 33 out of 165 reviews
Rating 6 - Okay. 19 out of 165 reviews
Rating 4 - Poor. 7 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 4 nights in Nov 2025

10/10 Excellent

Krisstof

Liked: Cleanliness, amenities, property conditions & facilities
New and great service
Stayed 3 nights in Nov 2025

10/10 Excellent

Stirling

Liked: Cleanliness, property conditions & facilities
Spotless
Stayed 3 nights in Sep 2025

10/10 Excellent

Evelyne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Isamar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
Stayed 5 nights in Nov 2025

2/10 Terrible

Harsh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The place looks nice on photos and some what in person too. They spent more money to make the front water feature than the actual pool. The pool is sub par with insects all over. And the Fancy island on the room kitchnets were cracked - my biggest problem that i faced was there was no electricity in the rooms for 2 days. I checked in and the property said they are having some isses, no one else was having issues. They had generators to run the AC in the lobby, but not in the rooms. We were promised 30 mins it will be back... took 7 hours. Next day morening 6 am the AC stopped workin gin 90 degree weather, and its became humid and unbearable. We went to breakfast and flies and mosquitoes everywhere. We didnt eat, it kinda felt lackluster.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel however, the road coming into the hotel is under construction. Directions on where to park are not clear! Overall, the property is very nice.
Stayed 1 night in Nov 2025

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
The restaurant and front desk staff were friendly & helpful. The grounds and room immaculate
Stayed 14 nights in Oct 2025

8/10 Good

Paul, Beaconsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Stayed 7 nights in Nov 2025

2/10 Terrible

Rafael

I had a very disappointing experience during my stay at Wyndham Tulum hotel, and I feel it's important to highlight some serious issues for future guests. The biggest problem was the lack of water in my room. From 10:00 PM until 3:00 PM the next day, I had no access to water, which is an absolute basic necessity. This was an enormous inconvenience, especially considering how essential water is for daily needs. Not having water for such an extended period severely impacted my comfort and ability to use the room. In addition to this, there was a loud generator located near my room that created a constant noise, both in my room and in the hallway. When the generator runs, there is also a strong smell of smoke that comes through the air conditioning vent, which made it difficult to stay in the room. I reported this issue to the hotel staff, and they temporarily turned off the generator, but it started running again around 2:00 PM, making the situation even worse. I had to turn off the A/C to avoid the smoke smell. Given these major issues, I cannot recommend this hotel. The lack of water alone was a dealbreaker, and the noise and smoke compounded the discomfort. I hope the hotel addresses these problems to improve the experience for future guests.
Stayed 8 nights in Nov 2025

10/10 Excellent

Narval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maid went above and beyond to ensure our room was clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
Stayed 6 nights in Nov 2025

8/10 Good

Shailesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay. Points for improvement: More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
Stayed 4 nights in Nov 2025

6/10 Okay

Eduardo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was amazing during my stay, the room pipes were not working during my stay, and delicious food in the restaurant
Stayed 1 night in Nov 2025

10/10 Excellent

Tanvinder

Liked: Cleanliness, amenities, property conditions & facilities
Amazing.. love it specially the food
Stayed 2 nights in Nov 2025

10/10 Excellent

Opher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful A brand new hotel very nice. We received an upgrade and stayed in the suite.
Stayed 3 nights in Oct 2025

10/10 Excellent

Artasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Mitchell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would definitely go bscjk
Stayed 1 night in Oct 2025

10/10 Excellent

Catrina, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was about 10-15 minutes away from major sites i.e National Park. Great private location for relaxation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margaret

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Tulum A hidden gem

The Wyndham Tulum is beautiful and the staff outstanding. Myltha, the front desk manager goes above and beyond to make sure guests have a wonderful stay. Martin in the restaurant served our food with great care. It was delicious. Rent a scooter-ATV-bike--both town and beach are near by.
Stayed 7 nights in Sep 2025

8/10 Good

Meagan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and pretty luxurious. Would visit again.
Stayed 4 nights in Sep 2025

8/10 Good

Shahid

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Looks like resort is in under construction.
Stayed 2 nights in Sep 2025