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Wyndham Tulum

4.5 star property

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Breakfast, lunch, dinner served; international cuisine, pool views
In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds
Beach nearby, white sand
In-room safe, desk, blackout drapes, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$92
$74 nightly
$92 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
Region 011 Manzana 001, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Hunab Lifestyle Center
    ‪5 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, Pool View

Club Suite, 1 King Bed, Non Smoking, Pool View | Terrace/patio

Club Suite, 1 King Bed, Non Smoking, Pool View

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Suite, 2 Double Beds, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Standard)

Garden view

Club Room, 1 King Bed, Non Smoking (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Standard)

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed, Non Smoking, Pool View (Standard)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Standard)

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Double Beds, Non Smoking (Standard)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Pool View (Standard)

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Double Beds, Non Smoking, Pool View (Standard)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Penthouse, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Penthouse, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Penthouse, 1 King Bed, Non Smoking, Pool View

  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Penthouse, 2 Double Beds, Non Smoking

  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Penthouse, 2 Double Beds, Non Smoking, Pool View

  • 296 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Pool View

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 296 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking

  • 291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 296 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Pool View

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking, Pool View

  • 802 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

2 outdoor pools, free cabanas, pool umbrellas
Motto by Hilton Tulum
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 304 reviews
$77 nightly
The price is $97
Feb 6 - Feb 7
Total with taxes and fees
Motto by Hilton Tulum

About the neighborhood

Tulum

Located in Tulum, Wyndham Tulum is a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. .This luxury hotel is 2.6 mi (4.3 km) from Tulum Mayan Ruins and 2.7 mi (4.4 km) from Playa Ruinas.

What's nearby

  • Jaguar Park - 1 min walk - 0.1 miles
  • Hunab Lifestyle Center - 5 min walk - 0.3 miles
  • Tulum National Park - 4 min drive - 2.0 miles
  • Tulum Tower - 5 min drive - 1.6 miles
  • Dos Aguas Park - 6 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Escama - ‬12 min walk
  • ‪Siete Fuegos - ‬12 min walk
  • ‪Panza Tulum - ‬10 min walk

About this property

Wyndham Tulum

Luxury hotel with 2 outdoor pools and a fitness center
Wyndham Tulum offers 287 accommodations with espresso makers and safes. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 287 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Naaj K'iin, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Naaj K'iin - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 449 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Naaj K'iin

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Outdoor padel court

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: MXN 36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 449 for adults and MXN 220 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123009D8CF5E

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Tulum Hotel
Wyndham Tulum Tulum
Wyndham Tulum Hotel Tulum

Wyndham Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 150 reviews
Rating 8 - Good. 31 out of 150 reviews
Rating 6 - Okay. 16 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mitchell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would definitely go bscjk
Stayed 1 night in Oct 2025

10/10 Excellent

Catrina, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was about 10-15 minutes away from major sites i.e National Park. Great private location for relaxation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margaret

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Tulum A hidden gem

The Wyndham Tulum is beautiful and the staff outstanding. Myltha, the front desk manager goes above and beyond to make sure guests have a wonderful stay. Martin in the restaurant served our food with great care. It was delicious. Rent a scooter-ATV-bike--both town and beach are near by.
Stayed 7 nights in Sep 2025

8/10 Good

Meagan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and pretty luxurious. Would visit again.
Stayed 4 nights in Sep 2025

8/10 Good

Shahid

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Looks like resort is in under construction.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nour El Houda

Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolated enough to feel private but very close to the town center. I recommend renting a car but on cooler evenings it’s pretty easy to walk to convenience stores and there are plenty of taxis to take you to the center. The pools are all incredible and the staff are very helpful and kind and were quick to respond any issue that came up. I thoroughly enjoyed my stay and would love to come back.
Stayed 7 nights in Sep 2025

8/10 Good

RANDY, New Braunfels

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
electricity went out but there was no backup generator for emergency lights and water pumps
Stayed 3 nights in Sep 2025

4/10 Poor

Ruslan

Stayed 1 night in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Tulum

This is a new property just opened in April 2025, and has been buit to a very high spec. The rooms are modern and each with private jacuzzi’s, with the suites super luxiorious with a kitchen and living room and very roomy. The swimming pool area has lots of loungers to relax after a swim, and has a dining area in the middle to order refreshments. The gym is fully equiped and excellent. 24 hr concerciege and free parking. Ivan, the manager, and his team are always readily available to help if you require anything. The cleaning staff are great and ensure rooms left pristine
Stayed 14 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was honestly a beautiful hotel. Everything was clean & updated. I know it opened sometime last year. Few things that we weren’t satisfied with: there are no ice machines on the floors, so we had to call every time we needed some. Sometimes it came, sometimes it didn’t. We had a nice balcony, but unfortunately there weren’t any chairs to sit, so we found that a little odd. Inside there was only one seat. No little tables either to eat. We got a basic room, but even with that, I feel like there should have been a least a little table and maybe another chair. I also ordered uber eats a few times & the hotel gave them a hard time handing me the food. The first time, they had to escort the uber driver to the room(totally fine, as I know they are just trying to be safe) but the last two times I did it, the hotel made me walk to the lobby. Thought that was weird, but also a little inconvenient, as the lobby is far from the room. Lastly, check out was fine, but once I got into the ride to go to the airport, they called me accusing us of stealing a blow dryer. We were so confused & upset because we didn’t know how to prove that we didn’t take it. They said not to worry and they will talk to housekeeping. I told them to please get back to me & they never did.. I keep checking to make sure I wasn’t charged, but it was just a little weird. Overall, beautiful place, but they need to change some things
Stayed 3 nights in Aug 2025

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That pool was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

sergio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only reason I’m rating staff 3 is because on my check out date restaurant crew supervisor wanted to charge for breakfast knowing it was included in our stay. Then he refuse to serve products on menu stating items were not included on our package although we were served those items our other days. Even though items were clearly listed on all inclusive MENU.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yehoad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed at this hotel in August, and we loved it! This is a brand new hotel that just opened this year. While everything is brand new, they are still working to finalize the hotel (finish one section of it and fully stock up the rooms with kitchen supplies, such as plates, cups, utensils etc.). This, I'm sure will happen shortly. The room was great, with one king bed in one room and a sofa bed in the living room. We even had our tiny private pool, which we did not end utilizing as their public pool is stunning. The hotel is located in a newly-developed part of town, so it's away from busy streets and noise. Nonetheless, it's a short drive to all the beautiful attractions and tourist zones around Tulum. The staff was very accommodating and nice, and we felt they really cared that we enjoy our stay. I will definitely recommend this hotel and would love to stay in it again in the future!
Stayed 5 nights in Jul 2025

8/10 Good

Eduardo, San Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a brand new hotel that just opened up in December. So of course everything is new, including employees. It seems they kind of rushed the opening without being ready. A few things missing here and there like lack of employee customer service because of the lack of training/experience. They were lucky that it was pretty empty as far as guests go or else it would be a big mess but it has a great potential. It’s all a matter of time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very well maintained rooms and and clean facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Tulum Trip

Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff pretty courteous and resolving. Nice experience. Gabriel & Leonel the waiters at the pool area bar very friendly .
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisca Luna De la

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and price. I loved the fact that they had a family pool and adults-only pool. My daughter was about to have as much fun as she wanted, and the adult side seemed really nice! Small detail, but I stayed for 7 days and they didn't automatically refill the coffee station every day. Overall, I highly recommend this hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Marie-Helene

Liked: Cleanliness, amenities, property conditions & facilities
Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful.
Stayed 7 nights in Jun 2025