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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Deluxe Penthouse Studio Rooftop Pool
872 square feet
1 Queen Bed 1 Large Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Studio With Large Balcony
667 square feet
2 Twin Beds and 1 Large Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Signature Studio Private Plunge Pool
398 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Signature Studio With Balcony
334 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe One Bedroom Apartment Private plunge Pool
775 square feet
1 King Bed and 1 Large Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe Studio With Private Plunge Pool
538 square feet
1 King Bed 1 Large Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Large Penthouse Apartment Rooftop Pool
1539 square feet
1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed
Room sleeps 5 guests
(up to 5 children)
Select dates to see price
Deluxe Penthouse Apartment With Rooftop Pool
1302 square feet
2 King Beds and 1 Large Twin Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel near Tulum National Park

Popular property highlights

Free WiFi
Pets allowed
24-hour front desk
Concierge services

With a stay at The Waves Tulum in Tulum, you'll be a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. This upscale hotel is 3.1 mi (4.9 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.

Make yourself at home in one of the 98 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike parking.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The Waves Tulum features a full-service spa, 3 outdoor swimming pools, and 2 spa tubs along with a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Tulum hotel also offers a children's pool, spa services, and tour/ticket assistance. A total renovation of this property was completed in October 2022.

The Waves Tulum has designated areas for smoking.

  • Number of outdoor pools - 3
  • Designer stores on site
  • Number of spa tubs - 2
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Vegan menu options available
  • Tours/ticket assistance
  • Year Built - 2021
  • Vegetarian menu options available
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Pool toys
  • Bicycle parking available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Parking (limited spaces)
  • Vegetarian breakfast available
  • Total number of rooms - 98
  • Garage
  • Garden
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Parking (limited spaces)

Room Amenities

The Waves Tulum offers 98 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. Smart televisions come with digital channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include printers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2022.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Stovetop
  • Digital TV service
  • Free WiFi
  • Down comforter
  • TV size: 42
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Smart TV
  • Number of beds 1
  • Blender
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Reusable coffee/tea filters
  • Restaurant dining guide
  • Wet bar
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Printer
  • Energy-saving switches

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

The Waves Tulum has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Dogs only
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals welcome

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Pets allowed (no fees)

Temperature checks are available to guests

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Debit cards

Fees

Optional extras

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • THE WAVES TULUM Hotel
  • THE WAVES TULUM Tulum
  • THE WAVES TULUM Hotel Tulum

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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