Located in Tulum, Taio Tulum is within a 15-minute drive of Tulum National Park and Gran Cenote. .This hotel is 2.9 mi (4.6 km) from Tulum Beach and 4.1 mi (6.6 km) from Ven a la Luz Sculpture.
What's nearby
Holistika Art Walk - 4 min drive - 1.3 miles
Tulum National Park - 9 min drive - 3.5 miles
Tulum Beach - 10 min drive - 3.5 miles
Tulum Mayan Ruins - 16 min drive - 5.3 miles
Xel-Há Park - 23 min drive - 15.6 miles
Getting around
Tulum Intl. Airport (TQO) - 48 min drive
Restaurants
Nimeño Bakery - 5 min drive
Vaivén - 4 min drive
El Aguajito Marisqueria - 4 min drive
Cántaro Y Comal - 14 min walk
La Baguette - 19 min walk
About this property
Taio Tulum
Taio Tulum offers 21 air-conditioned accommodations with private plunge pools and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
Treat yourself to a stay in one of the 21 individually decorated guestrooms, featuring private plunge pools. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Treat yourself with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:30 AM to 11:00 AM.
The front desk is staffed during limited hours. Free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 8:30 AM and 11:00 AM.
Taio Tulum has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free 24-hour offsite parking
Street parking available
Beach shuttle (surcharge)
Free self parking on site
Free valet parking on site
Food and drink
Free continental breakfast available daily 8:30 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Things to do
Outdoor pool
Conveniences
Limited-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Garden
In a nature reserve
Pool loungers
Rooftop terrace
Spa
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Gravel flooring in public areas
Hardwood flooring in public areas
Upper floors accessible by stairs only
More
3 floors
7 buildings
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Towels provided
Entertainment
Private plunge pool
Food and drink
Champagne service
Espresso maker
Free bottled water
Limited room service
Mini-fridge
Minibar
Separate dining area
More
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Property is also known as
Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum
Taio Tulum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 72 out of 91 reviews
10 - Excellent
72
Rating 8 - Good. 7 out of 91 reviews
8 - Good
7
Rating 6 - Okay. 5 out of 91 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 91 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 91 reviews
2 - Terrible
5
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Hannah
Nov 20, 2025
The place
Hannah
Stayed 6 nights in Nov 2025
Verified
10/10 Excellent
Nancy
Jul 21, 2025
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Florian
Stayed 3 nights in Apr 2025
Verified
8/10 Good
Melody
Feb 5, 2025
Liked: Cleanliness
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum
The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.
The scenery was beautiful the staff was always helpful. It’s located more inside the jungle area. The rooms were wonderful I was a little confused about the shower cause the water got all over the floor. The restaurant closes too early. The food is very good and tasteful. Room service came and cleaned everyday. Mosquitos weren’t that bad around the hotel but once you step out they tearing you up. Overall I would definitely visit them again
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
This hotel was the perfect unique last minute discovery! Quiet, beautiful, wonderful staff. The place is a small sanctuary that makes you feel in a while world of your own. The food was also absolutely amazing. Every thing we needed was responded to immediately and we cannot wait to return for longer!
Rubi Tulum was unlike any other luxury hotel I have stayed at. It combines romantic luxury with the adventurous jungle, and it works so well. The restaurant Balaxe was absolutely incredible as well. Overall the single best experience I have had at a Hotel.