With a stay at Roc Eleven Residence in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. .This beach apartment is 3.1 mi (5 km) from Tulum Beach and 3.2 mi (5.1 km) from Playa Paraiso.
Roc Eleven Residence offers 17 air-conditioned accommodations with minibars and slippers. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 3-star apartment have kitchens with microwaves and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 40-inch Smart televisions come with premium digital channels and pay movies. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 indoor swimming pools and 2 hot tubs are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 17 air-conditioned rooms featuring kitchens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and minibars, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 indoor pools or 2 hot tubs, you can spend some time at the private beach. Additional amenities at this apartment include complimentary wireless internet access, concierge services, and a communal living room. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Relax with your favorite drink at the beach bar or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Property amenities
Beach
White sand private beach (direct access) (5.5 kilometers away)
Beach loungers
Beach shuttle (surcharge)
Beach towels
Beach umbrellas
Beachside massages
Free beach cabanas
Free beach club nearby
Pool/Spa
2 hot tubs
2 indoor pools
Access to nearby outdoor pool
Beachside massages
Fenced pool
Free pool cabanas
Full-service spa
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Free valet parking on site
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Kitchen
Blender
Griddle
Microwave
Paper towels
Toaster
Dining
A beach bar
A poolside bar
Champagne service
Couples/private dining
Minibar
Private picnics
Bedrooms
Bedsheets provided
Down comforter
Bathroom
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Communal living room
Separate dining area
Separate sitting area
Window screens
Entertainment
40-inch smart TV with premium digital channels
Pay movies
Outdoor areas
Garden
Rooftop terrace
Walkway to water
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Elevator
Low-height door lock
Pool access ramp on site
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Luggage storage
Proposal/romance packages
Tour and ticket assistance
Location highlights
In a shopping district
In a village
In an entertainment district
Near a health/beauty spa
Things to do
Beach volleyball
Beach yoga
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Outdoor pool (guest access) nearby
Rock climbing nearby
Theme park nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
17 units
Bed sheets changed on request
Garden
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 1 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 210 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation