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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Apartment
753 square feet
1 King Bed and 1 Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types

Get an overview of this hotel
Family-friendly Tulum hotel in Tulum City Center with free parking

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Palms Tulum Luxury Hotel, you'll be centrally located in Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. This family-friendly hotel is 1.8 mi (2.8 km) from Tulum Mayan Ruins and 3.3 mi (5.3 km) from Tulum Beach.

Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Take advantage of the hotel's room service.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Hotel features an outdoor pool and complimentary bicycles. Wireless Internet access is available for a surcharge. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This family-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite self parking is complimentary.

Palms Tulum Luxury Hotel is a smoke-free property.

  • Area shuttle (surcharge)
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Babysitting or childcare
  • Concierge services
  • Beach shuttle (surcharge)
  • 24-hour front desk
  • Porter/bellhop
  • Year Built - 2013
  • Beach towels
  • Total number of rooms - 9
  • Free self parking
  • Beach sun loungers
  • Number of floors - 3
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Number of buildings/towers - 2
  • WiFi (surcharge)
  • Airport transportation (surcharge)
  • Smoke-free property
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Babysitting or childcare
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge)

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Palms Tulum Luxury Hotel offers 9 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Kitchenette
  • Designer toiletries
  • Separate sitting area
  • Room service
  • Microwave
  • Cookware, dishware, and utensils
  • Bidet
  • Blackout drapes/curtains
  • Shower only
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Stovetop
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Furnished balcony
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 500 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Children stay free - maximum age 8

Private entrance

No elevators

Children stay free

Service animals not allowed

Number of children who can stay free - 3

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: MXN 700 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2520 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palms Hotel Tulum
  • Palms Luxury
  • Palms Luxury Hotel
  • Palms Luxury Hotel Tulum
  • Palms Tulum
  • Palms Tulum Hotel
  • Palms Tulum Luxury
  • Palms Tulum Luxury Hotel
  • Tulum Luxury
  • Tulum Luxury Hotel
  • Palms Luxury Condo Hotel
  • Palms Tulum Condo
  • Palms Tulum Luxury Hotel Hotel
  • Palms Tulum Luxury Hotel Tulum
  • Palms Tulum Luxury Hotel Hotel Tulum

We should mention

Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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