Orchid House Tulum Jungle

5.0 star property

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Photo gallery for Orchid House Tulum Jungle

Living area
Orchid Suite | Down comforters, minibar, in-room safe, iron/ironing board
Master Luxury Suite w/private bathtub 2nd Floor | Down comforters, minibar, in-room safe, iron/ironing board
Orchid Suite | Down comforters, minibar, in-room safe, iron/ironing board
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $116
$96 nightly
$116 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

Master Luxury Suite w/private bathtub 2nd Floor

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • Garden view
  • 2691 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds
  • Free WiFi

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2583 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds
  • Free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Similar properties

About the neighborhood

Tulum

With a stay at Orchid House Tulum Jungle in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 9 minutes from Gran Cenote. .This luxury hotel is 3.2 mi (5.1 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins.

What's nearby

  • Jaguar Park - 14 min walk - 0.8 miles
  • Hunab Lifestyle Center - 16 min walk - 0.9 miles
  • Dos Aguas Park - 17 min walk - 1.0 mile
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 12 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪La Baguette - ‬19 min walk
  • ‪Panza Tulum - ‬11 min walk
  • ‪Jasmine - ‬7 min walk

About this property

Orchid House Tulum Jungle

Orchid House Tulum Jungle offers 10 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
Make yourself at home in one of the 10 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Orchid House Tulum Jungle has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 229 reviews
Rating 8 - Good. 36 out of 229 reviews
Rating 6 - Okay. 10 out of 229 reviews
Rating 4 - Poor. 5 out of 229 reviews
Rating 2 - Terrible. 9 out of 229 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Netnapit

Liked: Cleanliness
Great experience and nice staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

harshitha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and the location. Also Frank was very helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Evelyn Dayana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! The suite exceeded my expectations—huge space, super comfortable beds, and a spotless bathroom. The outdoor jacuzzi was a perfect touch. Housekeeping cleaned every day, and the continental breakfast was delicious. The staff was incredibly kind and welcoming. If you’re looking for a quiet place to relax but still close to everything, this is the perfect spot.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!! Frankly took great care of us the entire time we were there.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
David and Frank made me a customer for life!
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Olha

Disliked: Cleanliness
The room smelled moldy and musty. It was impossible to air out and we had to move hotels. The patio bathtub was dirty/not cleaned. The AC was dripping water on the outlet next to the bed. The staff was rarely available, even at breakfast time.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, property conditions & facilities
Thanks
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff were great and helpful, and the food was delicious!
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everyone is wonderful!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

KRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill never stay anywhere else again in Tulum. There's a reason this place has just high reviews. The location is perfect, the rooms make it feel like in jungle palace. But what made me write my 3rd review in life is how amazing they are at customer service. There were a few small issues in room. And a loud cat out back. What makes me a loyal guest forever is how they respond. They were so quick and on the, and nothing was too small an issue to them. The interior makes you feel so peaceful. And then I leared you even greet free access to their beach hotel also. Amazing!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here and can’t wait to go back. Miss the kitties !
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great service and staff. Also great location
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ubaldo

Liked: Cleanliness, property conditions & facilities
Staff was great!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, beautiful!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Dominyka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful jungle home- clean, amazing staff and delicious food. Would stay again!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property, and nice staff. Highly recommend!
Verified

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, perfectly located. The staff were all very nice and friendly. The food was delicious.
Stayed 4 nights in Sep 2022