With a stay at Orchid House Tulum Jungle in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 9 minutes from Gran Cenote. .This luxury hotel is 3.2 mi (5.1 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins.
What's nearby
Jaguar Park - 14 min walk - 0.8 miles
Hunab Lifestyle Center - 16 min walk - 0.9 miles
Dos Aguas Park - 17 min walk - 1.0 mile
Hospital de Tulum - 4 min drive - 1.1 miles
Tulum Mayan Ruins - 12 min drive - 4.2 miles
Getting around
Tulum Intl. Airport (TQO) - 48 min drive
Restaurants
Coco Cafe - 7 min walk
Nimeño Bakery - 8 min walk
La Baguette - 19 min walk
Panza Tulum - 11 min walk
Jasmine - 7 min walk
About this property
Orchid House Tulum Jungle
Orchid House Tulum Jungle offers 10 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
Make yourself at home in one of the 10 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Orchid House Tulum Jungle has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Limited onsite parking
Food and drink
Free continental breakfast available daily 7:30 AM to 11:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
A swim-up bar
Private picnics
Snack bar/deli
Things to do
Bicycle rentals
Pool
Family friendly
Snack bar/deli
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Outdoors
Direct access to a private beach
Garden
In a nature reserve
Picnic area
Terrace
Spa
2 treatment rooms
Couples treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height electrical outlets in bathroom
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Freezer
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum
Orchid House Tulum Jungle Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Amazing stay! The suite exceeded my expectations—huge space, super comfortable beds, and a spotless bathroom. The outdoor jacuzzi was a perfect touch. Housekeeping cleaned every day, and the continental breakfast was delicious. The staff was incredibly kind and welcoming. If you’re looking for a quiet place to relax but still close to everything, this is the perfect spot.
The room smelled moldy and musty. It was impossible to air out and we had to move hotels. The patio bathtub was dirty/not cleaned. The AC was dripping water on the outlet next to the bed. The staff was rarely available, even at breakfast time.
I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Ill never stay anywhere else again in Tulum. There's a reason this place has just high reviews. The location is perfect, the rooms make it feel like in jungle palace. But what made me write my 3rd review in life is how amazing they are at customer service. There were a few small issues in room. And a loud cat out back. What makes me a loyal guest forever is how they respond. They were so quick and on the, and nothing was too small an issue to them. The interior makes you feel so peaceful. And then I leared you even greet free access to their beach hotel also. Amazing!