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Orchid House Tulum Jungle

Property class: 5 and above

Choose dates to view prices

Photo gallery for Orchid House Tulum Jungle

A serene pool area with a wooden pergola, lush greenery, and a clear water surface.
A pool area with lounge chairs, surrounded by tropical plants and a thatched-roof structure.
A pool area with a wooden deck, lounge chairs, and a staircase leading to an upper level.
An indoor walkway with wooden railings, surrounded by lush greenery and a wooden floor.
A rustic outdoor dining area with a round table set for two, surrounded by wicker chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

A four-poster canopy bed with a wooden bench, a small wooden table, and a view of greenery through a window.

Master Luxury Suite w/private bathtub 2nd Floor

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Suite w/private bathtub

A modern bedroom with a large bed, a wooden bench, a wicker chair, and a nightstand with a lamp.

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite w/private bathtub

A bedroom with a bed, a bench, a small table, and a window with a view of greenery.

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

A bedroom with a large bed, a wall-mounted TV, and a unique ceiling design.

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

A spacious living room with a large window, a glass coffee table, a sofa, and a hanging light fixture.

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • Garden view
  • 2691 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

A bedroom with a bed, macrame wall hanging, a ceiling fan, and a wooden chair.

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2583 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Double Room

A modern interior with a glass door leading to a bedroom, wooden furniture, and hanging light fixtures.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

A bedroom with two beds, a ceiling fan, and a large window with a view of greenery.

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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4.6 out of 5, Wonderful, 175 reviews
$73 nightly
The price is $91
Oct 28 - Oct 29
Total with taxes and fees
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About the neighborhood

Tulum

With a stay at Orchid House Tulum Jungle in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. .This luxury hotel is 3.2 mi (5.1 km) from Playa Paraiso and 4.2 mi (6.8 km) from Gran Cenote.

What's nearby

  • Jaguar Park - 14 min walk - 0.8 miles
  • Hunab Lifestyle Center - 16 min walk - 0.9 miles
  • Dos Aguas Park - 17 min walk - 1.0 mile
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 11 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Xibak Tulum - ‬9 min walk
  • ‪Rossina - ‬4 min walk

About this property

Orchid House Tulum Jungle

Orchid House Tulum Jungle offers 10 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
Make yourself at home in one of the 10 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Orchid House Tulum Jungle has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 238 reviews
Rating 8 - Good. 37 out of 238 reviews
Rating 6 - Okay. 10 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and staff are helpful
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you. Staff was very helpful and kind.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The staff was amazing and very attentive! Great customer service and very accommodating. The room was slightly dirty upon arrival, the exterior tub and sheets were slightly dirty. However, given the hotel being in the jungle the lack of cleanliness comes with the territory. Would definitely stay here again, but in a room located upstairs. Amazing and beautiful place.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and accommodating!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly had a great jungle like experience
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank was very nice and professional! He helped us on everything we needed! And all of the staff over all were amazing! They keep the property clean, smells good and food was amazing! They cleaned my room every day! The property is closed to everything you need restaurants, beach, cenotes, groceries and gas stations. Thank you to Frank and all the staff for making my Stay wonderful and welcoming!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Frank who can organize excursions and bike rentals to get from point A to point B
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great experience and nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food was really good but offered no alcoholic drinks at all.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and the location. Also Frank was very helpful
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I had a quick but comfortable stay. They were kind and comfortable stay. The property is nice, but I’m a bit of disrepair. The pool was disappointing. It’s not really a pool and had no sun beds or actual sunlight over the “pool”.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!! Frankly took great care of us the entire time we were there.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! The suite exceeded my expectations—huge space, super comfortable beds, and a spotless bathroom. The outdoor jacuzzi was a perfect touch. Housekeeping cleaned every day, and the continental breakfast was delicious. The staff was incredibly kind and welcoming. If you’re looking for a quiet place to relax but still close to everything, this is the perfect spot.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our weeklong stay here. The rainforest vibe and secluded pools and waterfalls were just the atmosphere we wanted, and the location away from the beach in a quiet neighborhood was as very appealing. We had a room with a garden and soaking tub that gave the place the feel of an expensive boutique hotel for a fraction of the cost. The breakfast included with our room was small but excellent, and we made good use of the bar's happy hour. Superb margaritas!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff were great and helpful, and the food was delicious!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great service and staff. Also great location
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, beautiful!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful jungle home- clean, amazing staff and delicious food. Would stay again!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
David and Frank made me a customer for life!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everyone is wonderful!
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Beautiful, quiet jungle setting Very comfortable bed Friendly staff Excellent huevos rancheros Relaxing front balcony hammock Cons / Things to Know Pool is smaller than photos suggest Property could use some updating Our shower only had cold water Bed canopy and curtains could use washing No in-room coffee or minibar in our room Room less styled than photos online No seating on rear balcony by plunge pool “Nest” dinner space appears to be out of use Overall Feels more rustic boutique than a 4.5-star stay Beautiful atmosphere and peaceful setting
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025