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Aparthotel

NAJ Tulum

Property class: 5 and above

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Photo gallery for NAJ Tulum

An aerial view of a modern house with a swimming pool, outdoor seating, and a garden.
A modern living room with a large TV, wooden shelves, a striped curtain, and a checkered floor.
A narrow pathway flanked by dense tropical foliage, leading to a building entrance.
A modern interior with a glass door, a seating area with chairs, a small pool, and tropical plants.
A neatly arranged bedroom with a large bed, bedside tables, a bedside lamp, a decorative wall hanging, and a tray with food and drinks on the bed.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with two beds, a window with a view, a geometric wall decoration, and a wooden wardrobe.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Apartment

A modern bedroom with a large bed, wooden headboard, bedside tables, a hanging macrame wall decoration, and a large window with a lattice design.

Deluxe Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

A modern outdoor lounge area with a concrete bench, a lounge chair, and a hanging light fixture.

Deluxe Suite

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Penthouse

A rooftop pool area with a thatched roof, lounge chairs, and potted plants.

Luxury Penthouse

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment

A modern bedroom with a large bed, wooden wardrobe, built-in TV, and a checkered floor.

Family Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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$33 nightly
The price is $43
Sep 22 - Sep 23
Total with taxes and fees
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About the neighborhood

Tulum

With a stay at NAJ Tulum in Tulum (Zama), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This luxury aparthotel is 3 mi (4.9 km) from Tulum Beach and 12.4 mi (19.9 km) from Xel-Há Park.
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What's nearby

  • Jaguar Park - 3 min drive - 1.1 miles
  • Hunab Lifestyle Center - 4 min drive - 1.4 miles
  • Dos Aguas Park - 4 min drive - 1.2 miles
  • Holistika Art Walk - 4 min drive - 1.3 miles
  • Hospital de Tulum - 4 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬17 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Delicia - ‬3 min drive
  • ‪Rossina - ‬10 min walk
  • ‪La Baguette - ‬17 min walk

About this property

NAJ Tulum

NAJ Tulum offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 53-inch Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 14 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. 53-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Mixer
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch smart TV with digital channels

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer monitor
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Laptop-compatible safe
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Scooter/moped rentals
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 14 units
  • Bicycle rentals
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 15

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 15

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

JCB InternationalMastercardVisa

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NAJ TULUM Tulum

NAJ TULUM Aparthotel

NAJ TULUM Aparthotel Tulum

NAJ Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 106 reviews
Rating 8 - Good. 17 out of 106 reviews
Rating 6 - Okay. 4 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, clean, staff was excellent
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Kazmere

Liked: Cleanliness, communication
Nice private pool
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Fatima

Liked: Cleanliness, check-in, communication, listing accuracy
I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Theres

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommended! Very spacious and clean apartment, with private pool und very nice decoration! Always helpful with our requests and also received many recommendations for tulum!! Thank you so much for the lovely stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Valentina

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay at NaJ Boutique Hotel! The hotel is beautiful, peaceful, and perfectly located in Aldea Zama. The rooms are stylish, very clean, and comfortable. The staff were incredibly friendly and always ready to help with anything we needed. The pool area is a great place to relax after exploring Tulum. Everything about the stay felt easy and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Tulum. 🌴✨
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Terrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the staff and design of the hotel. Location a bit noisy at some times of day with the traffic. Will stay again .
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities, communication
My only criticism is the distance from restaurants and the beach. Raquel and the staff are excellent.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Shahab

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room are designed beautifully and located conveniently in an upscale part of town. We got upgraded to the king suite. Would stay again!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Keltie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time, always felt safe. Raquel was wonderful!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Timothée

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities and local tips - really made us feel welcome.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Maryse

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the Family apartment. The place is spacious and looks exactly like the pictures. The staff was welcoming. Raquel was responsive, helpful and very easy to communicate. Everything is within 15 minutes by bicycle. Lots of new restaurants within 10 minutes walk
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Marielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay in Tulum, near the beaches and centrum
Stayed 11 nights in May 2024
Verified review

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities, communication
Brauli was great! Stay was great!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Emmett

Liked: Cleanliness, amenities, property conditions & facilities, communication
Away from Tulum main st hustle and bustle. Easy 30 minute walk into town. The hotel and grounds are beautiful. Noisy street behind the building.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Tanisha

The room was very
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful courtyard
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Katyanna

Liked: Cleanliness, property conditions & facilities, communication
Incredible stay at Naj Tulum. Wouldn’t hesitate to book again and likely will do so soon.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
First time in tulum, and Naj definitely made me want to go back!!!!
Stayed 3 nights in Jan 2024