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Kai Tulum

Property class: 3.5

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Photo gallery for Kai Tulum

Thatched-roof huts with a view of the beach and ocean.
A wooden deck with a pool, white lounge chairs, palm trees, and a wooden wall.
A room with a bed under a canopy, a wooden wall, a plant, and a table.
A wooden deck with a thatched roof, a cushioned bench, and a table set with a drink and food.
An aerial view of a resort with thatched-roof villas, white sandy beach, and lush greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪1 min walk‬
  • Place, Las Palmas Public Beach
    ‪10 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Suite Garden View King

A bedroom with a four-poster bed, a small bedside table, a nightstand, a decorative vase, and a window with curtains.

Suite Garden View King

  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite Partial Ocean View

A room with a bed under a canopy, a wooden wall, a plant, and a table.

King Suite Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ocean View King

A resort with thatched-roof buildings, a palm tree, and a well-maintained garden.

Suite Ocean View King

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Two Double Beds Partial Ocean View

A thatched-roof building with a porch and steps leading to the entrance.

Suite Two Double Beds Partial Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Oceanfront King

A beachfront property with thatched-roof huts, a sandy pathway, and lush greenery.

Suite Oceanfront King

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Room King

A modern outdoor seating area with wooden benches and a palm tree, leading to a building with a glass door and a bed visible inside.

Garden Room King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite Garden View

A modern building with a wooden facade, a balcony, and a sandy courtyard surrounded by tropical plants.

Premium Suite Garden View

  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite Partial Ocean View 2 Beds

A modern bedroom with two beds, a wooden wardrobe, a ceiling fan, and a small side table with a lamp.

Premium Suite Partial Ocean View 2 Beds

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Suite Ocean View

A room with a white sofa, a wooden coffee table, a white cabinet, and a macrame wall hanging.

Premium Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Kai Tulum is steps from Playa Paraiso and a 2-minute drive from Tulum Mayan Ruins. .This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.7 mi (9.2 km) from Sian Ka'an Biosphere Reserve.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 1 min walk - 0.1 miles
  • Las Palmas Public Beach - 10 min walk - 0.6 miles
  • Tulum Mayan Ruins - 19 min walk - 1.0 mile

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Taqueria Honorio - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Panza Tulum - ‬8 min drive
  • ‪Rossina - ‬8 min drive
  • ‪La Chiapaneca - ‬9 min drive

About this property

Kai Tulum

Kai Tulum offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of Kai Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A hosted evening meal is available for a surcharge daily.
Kai Tulum has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: MXN 10 to 30 for adults and MXN 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 25.0 per night

Property payment types

Important information

Fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 10 to 30 for adults, and MXN 10 to 30 for children
  • Airport shuttle fee: MXN 2900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MXN 25.0 per night
  • Facilities fee: MXN 3.5 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Kai Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 193 reviews
Rating 8 - Good. 31 out of 193 reviews
Rating 6 - Okay. 13 out of 193 reviews
Rating 4 - Poor. 7 out of 193 reviews
Rating 2 - Terrible. 9 out of 193 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely serene, peaceful little cabin… Such a wonderful experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room, staff was friendly and beach was gorgeous
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
The beach is super nice and room is nicely decorated and clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

YURIDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking place to stay.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Shariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Conrado

Liked: Cleanliness, property conditions & facilities
The Hotel is very nice and charmin, very clean and countable, also very close to the beach, it is nice place to stay
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the lobby smelled, everything was really nice and enjoyed our stay.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bungalows and property. Everything was in great shape, friendly staff, set on a beautiful beach.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and chill environment with lovely light and breeze cabins for a perfect getaway. Situated in the national park away from the overcrowded tourist spots further down.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing getaway! Room and the area were absolutely beautiful! Would definitely recommend!
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great part of Tulum beach!
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch place!!
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Place was amazing, Staff was great. Didn't really have hot water for showers, but it was nice enough outside that it wasn't a huge deal.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rent a vehicle of staying at this property
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

PAOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept of the Bungalows was very unique, and love how close we were to the main attractions in Tulum and the ocean. The staff was very professional, friendly and accommodating. I would highly recommend it to my friends and stay there again!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little property with easy beach access (2 mins or less from all rooms). Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us). Would recommend for those wanting to unwind.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Gursharan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and amazing!
Stayed 4 nights in Aug 2024
Verified review

2/10 Terrible

Jamine

Liked: Cleanliness, amenities, property conditions & facilities
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Simply amazing!!!
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. Rooms are spacious and full of light. Staff was also really helpful and friendly.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
Stayed 2 nights in Aug 2024