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Hotelito Azul

5.0 star property

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Photo gallery for Hotelito Azul

2 outdoor pools, open 11:00 AM to 10:00 PM, free cabanas, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Gardenview Villa | Living area | Books
Rooftop terrace
Gardenview Villa | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
$253
$209 nightly
$253 total
Total with taxes and fees
Dec 6 - Dec 7

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Oceanfront Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Oceanfront Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Beachside Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Beachside Suite

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Suite

Gardenview Suite | View from room

Gardenview Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Villa

Gardenview Villa | View from room

Gardenview Villa

8.6 out of 10
Excellent
(4 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • 640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyview Villa

Skyview Villa | Terrace/patio

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Plunge Pool Villa

Plunge Pool Villa | Terrace/patio

Plunge Pool Villa

  • 1067 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Room, Oceanfront | Premium bedding, minibar, in-room safe, desk
Our Habitas Tulum - Adults Only
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 362 reviews
$230 nightly
The price is $281
Dec 15 - Dec 16
Total with taxes and fees
Our Habitas Tulum - Adults Only

About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. .This beach hotel is 3.1 mi (4.9 km) from Playa Paraiso and 5.4 mi (8.6 km) from Tulum Mayan Ruins.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • SFER IK - 2 min drive - 1.2 miles
  • Ven a la Luz Sculpture - 2 min drive - 1.6 miles
  • Playa Paraiso - 8 min drive - 3.6 miles
  • Tulum Mayan Ruins - 14 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪Maya Tulum - ‬10 min walk
  • ‪Chambao - ‬10 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪The Coffee - ‬16 min walk
  • ‪La Eufemia - ‬10 min walk

About this property

Hotelito Azul

Luxury hotel on the beach, with 2 outdoor pools
Hotelito Azul offers 35 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 35 guestrooms featuring minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Olivia - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Agave - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 10:00 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 107.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night
  • Service fee: 7.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 630 reviews
Rating 8 - Good. 104 out of 630 reviews
Rating 6 - Okay. 47 out of 630 reviews
Rating 4 - Poor. 37 out of 630 reviews
Rating 2 - Terrible. 44 out of 630 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

morkos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited shopping and restaurants , limited food options for high prices compared to the food quantity.
Stayed 2 nights in Aug 2025

8/10 Good

Peta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Just like pics . I stayed before and love it there . The two pools are beautiful and o love the villa on the beach .
Stayed 1 night in Jul 2025

4/10 Poor

Carlos I, Upper saddle river

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in good condition overall. I have no complaints about the staff. Due to the season, the hotel has minimal services and is almost empty of personnel. There is no hotel lobby “bar” after 6:00 p.m. VIP credit can only be used for alcoholic drinks up to 6:00 p.m. and not at the beach. Olivia Bar was not in attendance. In general, very disappointing that the low season impacts those who stay at the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

yassuan

Stayed 3 nights in Jul 2025

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing stay
Stayed 7 nights in Jul 2025

10/10 Excellent

CLAUDIA, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities! The rooms are lovely! The coffee basket delivered to the room in the morning was so nice! Griselda always made sure we get back to a clean room!
Stayed 3 nights in Jun 2025

6/10 Okay

Yannett Mejia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Customer service was a 3. Staff was friendly, but you had to keep requesting refills or request help. They didn’t take the initiative.
Stayed 4 nights in May 2025

10/10 Excellent

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
Restaurant staff were great hotel needs some simple maintenance and upkeep
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Stayed 4 nights in May 2025

4/10 Poor

Jemma

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No check in. We arrived at 9pm and got shown through the staff entrance and told to checkin the following day. Room, very basic, no hair dryer, no kettle. Balcony did not lock. Breakfast great first day, mediocre from then on. Considering the price you’d think breakfast was included … no… you’re looking at £20pp for an average breakfast. Nobody at hotel due to awful seaweed in Tulum we suspect? However meant the hotel is running on Skelton staff. Nobody wants to help you… you enjoy a drink at the roof top and are told to sign three flights of stairs down… they won’t bring the bill to you. Everywhere looks tired, very disappointing
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Trinae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotelito Azul! The staff were warm, welcoming, and always ready to help with anything I needed, which made my experience even more special. I want to give a special shoutout to Griselda from housekeeping, she was absolutely amazing! So kind, attentive, and always made sure everything was spotless and comfortable during my stay. You can really tell she cares about her work and about the guests. I’d definitely recommend Hotelito Azul to anyone looking for a relaxing and well-cared-for getaway. Thank you to everyone there for making my stay so lovely!
Stayed 6 nights in May 2025

10/10 Excellent

Efay, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Stayed 2 nights in May 2025

10/10 Excellent

Efay, Miami

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Stayed 1 night in May 2025

8/10 Good

JESUS ENRIQUE BARONA

Traveled with family
Liked: Cleanliness, staff & service
El hotel se ve que podría estar súper increíble. Le falta mantenimiento a las áreas de las albercas. Y los precios de los restaurantes son una burla. Un desayuno de dos adultos y una niña fueron casi tres mil pesos. Lo demás muy bien. El personal muy amable.
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth, San Diego

Traveled with group
Liked: Cleanliness, amenities
Lovely property. Wait staff very courteous. Hostess seemed a bit preoccupied. The outdoor furniture needs love.
Roof top
Stayed 4 nights in Apr 2025

10/10 Excellent

donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for the quiet of Tulum this is your hotel!! The peaceful atmosphere feeling like your on a secluded beach, incredible plantings, greenery on the premises it truly makes you feel like your on vacation! If you’re looking for a very laid back property this is the place. Food in both restaurants is fresh, and delicious, the staff is amazing (especially Karen at Olivia’s and Cayay on the beach. Try to request second floor rooms facing the beach or gardens it’s a real feeling of being in the treetops!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica Del Carmen Robles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at Hotelito Azul. Everything was perfect, from the hotel to the staff. We were welcomed with a delicious green smoothie from Olivia’s (we kept coming back for more!). The ambiance is perfect for a relaxing, soul soothing vacation. Our oceanfront room had beautiful sunrise views we will always remember. The Agave restaurant, beachfront, served the best rib eye tacos! And a special thanks to the staff for being so attentive, helpful, and making us feel right at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fyi…Think beach attire as the property’s exterior is all sand. Quality leather footwear may get ruined but overall the property is great.
Stayed 3 nights in Apr 2025

8/10 Good

Gunay

Liked: Staff & service
Lovely staff and an authentic atmosphere, but the hotel needs restoration & more staff. It’s overpriced for the current state. To find a good place to eat or entertain be ready to walk 1.5–2 km along a dusty, overcrowded, and unpleasant road. At half the price, it might be acceptable — but not as it is now.
Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Tulum is beautiful and this property was no exception. Given the many wonderful options thus top tier customer service is a must as an opposed to a sometimes to deserve a high rating. I was in an ocean front suite. This came at a premium it was wonderful…except…the one side was where the restaurant is. Literally one of your windows looks directly in there. It was thus not quiet. The onsite restaurant staff were wonderful. The hotel staff was not. I got there slightly earlier than check in and they first said my room was not ready and when the bathroom they offered me to get ready was apparently not available for an hour for cleaning, miraculously my room was ready. Note that the hotel likely has room for over 50 and there were about 5 guests so why they couldn’t have a room ready was already odd. I asked for help getting a taxi and was quoted a ridiculous price and they weren’t willing to try to assist in getting a better price but instead told me I could try myself by walking the road. I was a female travelling alone. I was easily able to get a better deal which begs the question why weren’t they. Check out was equally frustrating by being advised late in the evening before my early flight when one of the restaurants was closed already I had to pay for each of the restaurants IN THE HOTEL separately and it may take awhile. Made my last moments rushed and stressful. This property wasn’t for me but I think a younger crowd would enjoy it as it’s cool with its rooftop pool.
Stayed 4 nights in Mar 2025