Hotelito Azul

5.0 star property

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Photo gallery for Hotelito Azul

Oceanfront Villa | View from room
2 outdoor pools, open 11:00 AM to 10:00 PM, free cabanas, sun loungers
Skyview Villa | Terrace/patio
Oceanfront Villa | Terrace/patio
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
$277
$229 nightly
$277 total
Total with taxes and fees
Mar 7 - Mar 8

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬

Room options

Oceanfront Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Beachside Suite

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Gardenview Suite

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Gardenview Villa

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Plunge Pool Villa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1067 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. .This beach hotel is 5.3 mi (8.5 km) from Tulum Mayan Ruins and 3.1 mi (4.9 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • SFER IK - 2 min drive - 1.2 miles
  • Ven a la Luz Sculpture - 3 min drive - 1.6 miles
  • Playa Paraiso - 8 min drive - 3.6 miles
  • Tulum Mayan Ruins - 14 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪The Coffee - ‬15 min walk
  • ‪Mia Restaurant & Beach Club - ‬14 min walk
  • ‪Bula Tulum - ‬15 min walk
  • ‪Ziggys Beach Club - ‬13 min walk
  • ‪Taboo Beach Club - ‬9 min walk

About this property

Hotelito Azul

Hotelito Azul offers 35 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 35 guestrooms featuring minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor pools or 2 hot tubs and enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Olivia - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Agave - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 10:00 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 107.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night
  • Service fee: 7.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 434 out of 708 reviews
Rating 8 - Good. 118 out of 708 reviews
Rating 6 - Okay. 60 out of 708 reviews
Rating 4 - Poor. 45 out of 708 reviews
Rating 2 - Terrible. 51 out of 708 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Denisa Nicoleta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Azulito. The property is perfectly located right on a beautiful beach, which made our time there even more enjoyable. The staff were incredibly friendly and attentive throughout our stay. First, we want to mention Samantha, the manager. She was amazing — she made reservations for us, gave us great recommendations, and made sure everything about our stay went smoothly. A special thank-you also goes to Griselda from housekeeping. She kept our room spotless and made sure we had everything we needed at all times. She, along with the rest of the team, went above and beyond to accommodate all of our requests. We also want to recognize Gregorio, our butler, who was fantastic and always ready to help with anything we needed. The rooms were spacious, comfortable, and very well maintained. The food at the hotel restaurant was also excellent. Overall, we had a great experience and would happily return.
Stayed 6 nights in Nov 2025

6/10 Okay

Bamdad

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at this hotel for 5 nights. Our room was fantastic. Spacious, clean, elegantly furnished and with a large terrace and fantastic views. But unfortunately, that is where the good things end. The host was quite pre-occupied. The “on-site” parking was certainly only about 500 feet away from the hotel but required crossing a road with heavy traffic. At night, when the road gets pitch-black, the short walk felt dangerous with the risk of being run over. The gate to the parking lot was always locked. Returning to the hotel at night, it took us 10-20 minutes to find someone at the hotel to open the gate for us every single time. The gym, advertised as “world class”, was decent but got extremely hot as it lacked AC . You also need to give the hotel a notice at least one hour in advance to use the gym. The hotel restaurant, bars and coffee shop are over-priced. I ordered a latte at the restaurant. By the time it came, it was cold. At 8 USD price tag, I felt ripped off. And the beverage credit we were offered at the check-in was for one specific bar which we never saw open during our 5-day stay. We felt like we were paying luxury hotel prices for a hotel where the overall experience was far from luxurious.
Stayed 5 nights in Nov 2025

10/10 Excellent

HADI

The staff was amazing, flavio was extremely helpful with all things needed for our room, as well as Griselda always keeping our room beautiful and clean not to mention the absolutely beautiful swan towel designs that she left us, her sense of humour was contagious, Cayetano was so sweet and attentive always checking up on us at the beach and giving us great dinner recommendations, he was such a nice person and we look forward to seeing everyone again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is the best part of this resort. From the servers, to housekeeping to Samantha at the front desk, everyone is attentive and super nice. The beach is gorgeous and most of the rooms are nice (some are a bit basic but also cheaper). Location is great. Entrance is a bit iffy and is easy to miss.
Stayed 2 nights in Nov 2025

2/10 Terrible

Karen

Liked: Cleanliness, amenities
Disliked: Staff & service
We were given a room which did not reflect the price or features of the room which we intended to book. At the time of check-in, Samantha, the manager of Hotelito Azul, admitted that the room's description on the website did not match the actual room, and admitted that she would have to make adjustments on the website. We asked if another room was available, and were told no. Not wanting to cause problems, we accepted the room as-is and assumed that we would be able to receive a rebate at the time of check out. At check-out time, besides ignoring us for hours as we tried to reach her, Samantha became aggravated by our desire to rectify the problem, and made several points which were not true: namely that she offered us a different room (she did not), and that the greenery, which was obstructing the ocean view, had been trimmed. This also had not occurred, as could easily be seen by anyone who inspected the room. We tried reaching out to the hotel directly, and were met with a hostile, confrontational attitude by someone who claimed that they would report us to the authorities for fraud, as if we were trying to defraud the hotel in some way. In the meantime, they have changed the room details on their website. We have screen shots of the before and after. Of note: the manager of the hospitality department met us personally as we were on our way out and expressed his deep sympathies with our plight. It seemed as if he was aware that we had been given poor treatment.
Stayed 4 nights in Nov 2025

8/10 Good

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Let’s start by saying that the staff at the 2 restaurants were delightful, engaging and hospitable. Our room was lovely- if a bit rustic- but had a gorgeous view. The shower is cool, bed was comfy, perfect pillows. Lots of fresh water provided. Only bummer was the thatched roof leaked (kind of significantly) during a particularly strong rainstorm. Now for the rest: we came in the offseason- and it was VERY apparent. Hotel ran out of clean beach towels, food prices were exorbitant (walk down the beach to the more elevated hotel, Amansala, and pay 1/2 the price), had a significant credit for drinks but there were so many restrictions we had virtually no choices, concierge was not to be found, reception was rarely onsite with spotty communication- you get the picture. The most egregious factor, though, was the rooftop “pavilion”. Though the view is amazing- it is clear that it has been abandoned for years. Broken chairs, janky ladder to (amazing) infinity pool, general disrepair. All told, the Hotelito Azul is a little gem. The vegetation is incredible, the vibe is on point, and it feels rustic, yet inviting. But they need to step it up in order to compete with the plethora of choices on this beach alone that offer updated accommodations and amenities. Or at least deliver what they promised.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The location is amazing. The beach and the view from our room was breathtaking. We saw the sunrise from our bed every morning. The staff was excellent. Especially, Cayitano our beach attendant and waiter. He was there to assist us whenever we needed anything and was so friendly. He was top notch! He made us feel like family. Other staff members were also very nice in helpful.
Stayed 6 nights in Nov 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente minha experiência ficou muito abaixo do esperado. A infraestrutura do hotel é realmente bonita, mas a gestão e a manutenção deixam muito a desejar. Logo no check-in tivemos uma espera de mais de 1h porque a gerente também acumula função de recepcionista, precisando interromper o atendimento para mostrar o hotel e os quartos. Apesar de ter um potencial enorme, o hotel está visivelmente mal cuidado: diversas almofadas rasgadas, jacuzzi que não esquenta, rooftop com equipamentos deteriorados e praticamente sem serviço. O maior problema, contudo, foi no check-out. Eu aluguei um carro justamente porque meu voo de sábado era muito cedo em Cancún. No check-in fui informada de que o estacionamento só abriria às 8h, mas depois de insistir muito, garantiram que fariam uma exceção e abririam às 6h. Confirmei várias vezes pelo WhatsApp e a gerente assegurou que estaria tudo certo. Na manhã do check-out, entretanto, não havia absolutamente ninguém no hotel. Telefone não funcionava, tudo fechado e sem qualquer instrução. Somente depois das 7h apareceu um funcionário — que, apesar de muito prestativo, não tinha informação nenhuma e não sabia onde estava a chave do estac. Ele acabou encontrando a chave e conseguimos sair às 7h30, mas isso nos fez correr enormemente para devolver o carro e chegar ao aeroporto a tempo. É possível que ainda tenhamos custos extras por conta desse atraso. Uma pena, porque o hotel tem estética e localização incríveis, mas falta de organização, manuten
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchel

Stayed 4 nights in Nov 2025

10/10 Excellent

Melania

Stayed 3 nights in Nov 2025

8/10 Good

Susete

Stayed 5 nights in Nov 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes. Flavio VERY helpful, as was everyone else. Esmeralda, cleaner, good. Helpful staff. But the lighting in the room and bathroom was very dim. Yes, we are older, in our 60s and 70. But we couldn't see to read. Beach clean. Restaurant workers helpful and cheerful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ajith

Stayed 3 nights in Nov 2025

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Samantha and the rest of the staff were very friendly, welcoming, and attentive. The hotel is super cute with gorgeous plants, clean rooms, and a great spot on the beach. The Agave restaurant associated with the hotel was delicious. They have the tallest vantage point along the coast of Tulum so you can enjoy sunset over the trees and sunrise over the ocean. They also have a coffee service included where they bring you freshly roasted coffee and leave it outside your room at your desired time. Would definitely stay here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Francisco

The staff was great, very nice that only problem nobody was at the front desk and we got información from the gardener and the maintenance guy they were very nice but we needed the password for wifi and then we had an issue with the safety box we had our valuables and the
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammad A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view room, and it was great. There was no obstacles.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, close to everything. We stayed on the second floor in what looks like a newer building. It was fantastic. They brought coffee to us every morning in a basket. The attached restaurant/beach side was soooooo good. The Grilled Salmon was ridiculously good. Never got to eat in the cafe but it looked amazing too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristopher, Dallas

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Nov 2025

10/10 Excellent

Margaretha

Stayed 3 nights in Oct 2025

4/10 Poor

Andrew

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel is just okay and looks nothing like the pictures online. The biggest issue is the condition of the pools and deck flooring—there’s clearly a lot of deferred maintenance. The lobby is nice, with a quaint boutique feel, but it wasn’t really open during our stay. September is their slow season, so the restaurant had very limited hours and most menu items were unavailable. The front desk operates on a similar schedule, open roughly from 10 a.m. to 5 p.m. If you need anything outside those hours, you have to contact them through WhatsApp, which is slow and inconvenient. To be fair, the staff were very friendly and genuinely tried to be helpful, but the service overall was lacking. Our ocean-view room was spacious, close to the water, and had a great view. It did have a bit of an “earthy” feel—not quite our style—but it was still comfortable. Overall, the hotel feels tired and in need of investment. If you can get a good deal, it might be worth considering, but at over $400 a night for an ocean-view room, we felt it was overpriced for what you actually get. Nice people who try hard, but the owners need to put some money into the property—or at least update the photos to reflect reality.
Stayed 4 nights in Sep 2025

10/10 Excellent

Orlando

Stayed 1 night in Aug 2025

8/10 Good

morkos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited shopping and restaurants , limited food options for high prices compared to the food quantity.
Stayed 2 nights in Aug 2025

8/10 Good

Peta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Just like pics . I stayed before and love it there . The two pools are beautiful and o love the villa on the beach .
Stayed 1 night in Jul 2025

4/10 Poor

Carlos I, Upper saddle river

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in good condition overall. I have no complaints about the staff. Due to the season, the hotel has minimal services and is almost empty of personnel. There is no hotel lobby “bar” after 6:00 p.m. VIP credit can only be used for alcoholic drinks up to 6:00 p.m. and not at the beach. Olivia Bar was not in attendance. In general, very disappointing that the low season impacts those who stay at the hotel.
Stayed 3 nights in Aug 2025