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Hotel Ma'xanab

Property class: 4

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Photo gallery for Hotel Ma'xanab

A resort with a wooden deck, thatched-roof buildings, and tropical landscaping.
A thatched-roof building with a wooden entrance and steps leading up to it.
A wooden deck leading to a thatched-roof structure surrounded by tropical plants.
A room with a view of the ocean, a thatched roof, a beachside table, and a lounge chair.
A balcony with a pool, wooden furniture, and a table with fruit and drinks.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
The current price is $334
$273 nightly
$334 total
Total with taxes and fees
Sep 22 - Sep 23

Explore the area

View in a map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪5 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, SFER IK
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Suite Ground Floor Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of a tropical outdoor area with palm trees.

Suite Ground Floor Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First Floor Ocean Front

A spacious room with a large wooden table, a comfortable bed, and a view of palm trees and the ocean.

Suite First Floor Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ground floor Ocean view

A bedroom with a bed, a wooden table, a hanging light, and a view of the outdoors.

Suite Ground floor Ocean view

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First Floor Ocean View

A spacious bedroom with a large bed, a wooden bench, a mirror, and a rustic ceiling.

Suite First Floor Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ground Floor Jungle view

A cozy hotel room with a bed, bedside table, and a small dining area with a pineapple and a hat.

Suite Ground Floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite 15 Ground floor Garden View

A bedroom with two beds, a wooden wardrobe, and a woven wall hanging.

Suite 15 Ground floor Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Ground floor Garden view

A bedroom with a wooden bed, a wooden nightstand, a large window with curtains, and a door.

Suite Ground floor Garden view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First Floor Garden View

A bedroom with a large bed, a wooden bench, a table, and a balcony with wicker chairs.

Suite First Floor Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First floor Jungle view

A spacious bedroom with a large bed, a wooden bench, a desk, and a chair.

Suite First floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $316
Sep 23 - Sep 24
Total with taxes and fees
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About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Hotel Ma'xanab is steps from Tulum Beach and a 5-minute drive from Sian Ka'an Biosphere Reserve. .This beach hotel is 5.5 mi (8.8 km) from Tulum Mayan Ruins and 14.1 mi (22.7 km) from Xel-Há Park.

What's nearby

  • Tulum Beach - 5 min walk - 0.3 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • SFER IK - 3 min drive - 1.4 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 12 min drive - 4.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪La Baguette - ‬8 min drive
  • ‪El Aguajito Marisqueria - ‬9 min drive
  • ‪Panza Tulum - ‬6 min drive
  • ‪Rossina - ‬6 min drive
  • ‪Chambao - ‬6 min walk

About this property

Hotel Ma'xanab

Hotel Ma'xanab offers 16 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
Ma'xanab Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is open daily.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring free minibar items and espresso makers. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include multilingual staff and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM.
Hotel Ma'xanab has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Private picnics

Things to do

  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-025-000978/2026

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 373 out of 403 reviews
Rating 8 - Good. 17 out of 403 reviews
Rating 6 - Okay. 4 out of 403 reviews
Rating 4 - Poor. 5 out of 403 reviews
Rating 2 - Terrible. 4 out of 403 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sian Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and helpful, friendly staff.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical property staffed by the kindest and most attentive people. This was our 3rd stay and it continues to be as good, if not better than when it opened around 2019.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities
Fantastic location, friendly and helpful staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we are here. I love the the building style, feels like very natural and sleep in the trees. Access to the beach is nice, it is great to enjoy some night breeze by the beach. The breakfast is delicious!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included it was delicious!! Fresh food! Staff was phenomenal!! We had our breakfast in our room most of the days because we had the most beautiful balcony. The staff made everything easy! Room was clean and beautiful! Felt like a bungalow! Right on the beach!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose, who helped us at breakfast was amazing. The quality of both dinner and breakfast was off the charts delicious. Everyone there was first class and so helpfull. Our room was unique and spectacular.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always available and extremely prompt. The resort was very clean, food delicious and beautiful landscaping. Very peaceful.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so attentive! The breakfast was gourmet and the French toast was the best I’ve ever had! We loved our stay so much!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Daniella

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time that we booked our trip, the hotel staff were just incredible. They reached out and prepped for our stay. We were celebrating a birthday and they had a chilled bottle of wine ready and waiting in the room. The hotel is just what the doctor ordered. Small quaint extremely clean and quiet for almost relaxation. The pool was perfect, breakfast made fresh everyday. Jose was an absolute delight. At the front desk Alex and David were the best resources anyone could ask for. They knew all the right spots for dinner with perfect recommendations on drivers and all. I will definitely be back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will definitely be coming back. Staff is super nice and friendly
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Said

Liked: Cleanliness, property conditions & facilities
Room was very nice spa like. Clean staff were very helpful and left snacks in the room daily. Bathroom walked out into a private outdoor space with a hammock and extra outdoor shower
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient for restaurants and shopping, the restaurant at the Ma’Xanab is excellent as well! The beach and atmosphere of the hotel are one of a kind! The rooms are just perfect with a warm private pool and a great bed and shower, our view of the sunrise over the sea was beautiful! The staff one and all love them! Timothy and Kim Tufts!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant experience at Ma’xanab. The staff was super friendly and helpful. Service was definitely impeccable. Great food and drinks all around. The rooms were cleaned 2 times a day. Very relaxing experience and would definitely recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 💯recommended
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Lucero

Liked: Cleanliness, property conditions & facilities
Amazing property, amazing services definitely recommend.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Ozgur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel, nice and quiet to enjoy with your family
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Conal

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, staff were helpful, room was perfect and beyond luxurious. Best hotel we have stayed in for a long time.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and our stay here was amazing. Everyone here was wonderful. We had a great time and people at Ma’xanab were amazing and made us feel at home. We are definitely coming back and staying at the Ma’xanab.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Luis e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to enjoy
Verified review

8/10 Good

Myriam

Liked: Cleanliness, staff & service, amenities
Excellent service, great grounds, beautiful beach and food is phenomenal. Rooms are spacious but beware mosquitoes. Our room had constant mosquitos in it, if your type to get bitten, bring deet. My husband and I got eaten up. If you’re sensitive to noise, bring earplugs, you hear birds very loudly starting 6am.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an amazing property, I can’t wait to visit again
Stayed 2 nights in Sep 2022