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Hotel Ma'xanab

4.0 star property

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Hallway
Front of property - evening/night
Suite First Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe
Front of property
Suite First Floor Ocean Front | Beach/ocean view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
The current price is $177
$143 nightly
$177 total
Total with taxes and fees
Jul 17 - Jul 18

Explore the area

View in a map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪5 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, SFER IK
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground Floor Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground floor Ocean view

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground Floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite 15 Ground floor Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground floor Garden view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First Floor Garden View

Suite First Floor Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite First floor Jungle view

Premium bedding, memory foam beds, free minibar, in-room safe

Suite First floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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La Zebra Tulum - a Small Luxury Hotel
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 432 reviews
$140 nightly
The price is $165
Jun 21 - Jun 22
Total with taxes and fees
La Zebra Tulum - a Small Luxury Hotel

About the neighborhood

Tulum

Located in Tulum (Zona Hotelera), Hotel Ma'xanab is steps from Tulum Beach and a 3-minute drive from Tulum National Park. .This beach hotel is 3.2 mi (5.2 km) from Playa Paraiso and 5.5 mi (8.9 km) from Tulum Mayan Ruins.

What's nearby

  • Tulum Beach - 5 min walk - 0.3 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • SFER IK - 3 min drive - 1.4 miles
  • Playa Paraiso - 10 min drive - 3.8 miles
  • Tulum Mayan Ruins - 17 min drive - 4.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Ziggys Beach Club - ‬10 min walk
  • ‪Mia Restaurant & Beach Club - ‬11 min walk
  • ‪The Coffee - ‬12 min walk
  • ‪Bula Tulum - ‬12 min walk
  • ‪Taboo Beach Club - ‬6 min walk

About this property

Hotel Ma'xanab

Hotel Ma'xanab offers 16 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
Ma'xanab Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is open daily.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring MP3 docking stations and free minibar items. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include multilingual staff and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM.
Hotel Ma'xanab has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Private picnics

Things to do

  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 363 out of 393 reviews
Rating 8 - Good. 17 out of 393 reviews
Rating 6 - Okay. 4 out of 393 reviews
Rating 4 - Poor. 5 out of 393 reviews
Rating 2 - Terrible. 4 out of 393 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities
Fantastic location, friendly and helpful staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always available and extremely prompt. The resort was very clean, food delicious and beautiful landscaping. Very peaceful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so attentive! The breakfast was gourmet and the French toast was the best I’ve ever had! We loved our stay so much!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Said

Liked: Cleanliness, property conditions & facilities
Room was very nice spa like. Clean staff were very helpful and left snacks in the room daily. Bathroom walked out into a private outdoor space with a hammock and extra outdoor shower
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient for restaurants and shopping, the restaurant at the Ma’Xanab is excellent as well! The beach and atmosphere of the hotel are one of a kind! The rooms are just perfect with a warm private pool and a great bed and shower, our view of the sunrise over the sea was beautiful! The staff one and all love them! Timothy and Kim Tufts!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant experience at Ma’xanab. The staff was super friendly and helpful. Service was definitely impeccable. Great food and drinks all around. The rooms were cleaned 2 times a day. Very relaxing experience and would definitely recommend.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will definitely be coming back. Staff is super nice and friendly
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Myriam

Liked: Cleanliness, staff & service, amenities
Excellent service, great grounds, beautiful beach and food is phenomenal. Rooms are spacious but beware mosquitoes. Our room had constant mosquitos in it, if your type to get bitten, bring deet. My husband and I got eaten up. If you’re sensitive to noise, bring earplugs, you hear birds very loudly starting 6am.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lucero

Liked: Cleanliness, property conditions & facilities
Amazing property, amazing services definitely recommend.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and our stay here was amazing. Everyone here was wonderful. We had a great time and people at Ma’xanab were amazing and made us feel at home. We are definitely coming back and staying at the Ma’xanab.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 💯recommended
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ozgur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very bad tons of seaweed and very smelly. The breakfast was great.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Conal

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, staff were helpful, room was perfect and beyond luxurious. Best hotel we have stayed in for a long time.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel, nice and quiet to enjoy with your family
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Ma’xanab. The personal and staff were amazing, very attentive and super nice. The food and drink were delicious!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Luis e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to enjoy
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class Tulum Beach Hotel - Stay Here!!!

Fantastic property with high quality staff.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an amazing property, I can’t wait to visit again
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetically pleasing, centrally located, quiet and great food!
Stayed 4 nights in Jul 2022