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Room type Options Nightly price Book
Suite King with Balcony
409 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, 1 Queen Bed, Terrace
409 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Double Room, 1 Bedroom, Non Smoking, Terrace
409 square feet
1 King Bed and 1 Queen Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable Tulum hotel in La Veleta with free parking

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Concierge services

With a stay at Hotel Casa Santiago Tulum, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.6 mi (5.8 km) from Tulum Beach and 12.2 mi (19.6 km) from Xel-Há Park.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with Frette Italian sheets. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include express check-out, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from November 25 2023 to November 24 2025 (dates subject to change).

Hotel Amenities

Hotel Amenities

Hotel Casa Santiago Tulum features an outdoor pool, spa services, and a terrace. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Tulum hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Water dispenser
  • Concierge services
  • Laundry facilities
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2015
  • Beach towels
  • Total number of rooms - 6
  • Free self parking
  • Number of floors - 3
  • Free WiFi
  • Pool sun loungers
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Casa Santiago Tulum offers 6 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished patios. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Ceiling fan
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Frette Italian sheets
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • TV size: 32
  • Rainfall showerhead
  • Furnished patio
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Art supplies

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ecotours nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Mobile payments

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No front desk

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Guests must provide a copy of their passport in advance

Children stay free - maximum age 2

Social distancing measures are in place

PayPal

Guest will receive an email before arrival 48 hours

Contactless check-in is not available

No rollaway/extra beds available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 106 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Casa Santiago B&B Tulum
  • Casa Santiago Tulum
  • Casa Santiago Hotel Tulum
  • Hotel Casa Santiago
  • Casa Santiago Tulum Tulum
  • Hotel Casa Santiago Tulum Hotel
  • Hotel Casa Santiago Tulum Tulum
  • Hotel Casa Santiago Tulum Hotel Tulum

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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