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BT 1BR

Property class: 3

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Photo gallery for BT 1BR

A resort with a thatched-roof structure, a covered outdoor seating area, and lush greenery.
A modern kitchen with a central island, pendant lights, and a view of the cityscape.
A hotel room with a bed, a view of greenery through a balcony, and a door leading to the outside.
A wooden table with a plate of food, a glass of white wine, and a tall glass of red drink with a lime, set against a beach backdrop with palm trees and a thatched roof structure.
A modern infinity pool with clear blue water, a white building with large windows and a bar area, and a view of the surrounding landscape.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪17 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Place, Hunab Lifestyle Center
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

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  • Parking included
  • Free WiFi
  • Air conditioning
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About the neighborhood

Tulum

With a stay at this apartment in Tulum (Zama), you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. .This apartment is 11.8 mi (19.1 km) from Xel-Há Park and 6.5 mi (10.4 km) from Sian Ka'an Biosphere Reserve.
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What's nearby

  • Jaguar Park - 17 min walk - 0.9 miles
  • Dos Aguas Park - 17 min walk - 1.0 mile
  • Hunab Lifestyle Center - 19 min walk - 1.0 mile
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 12 min drive - 4.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Delicia - ‬19 min walk
  • ‪La Baguette - ‬14 min walk
  • ‪Rossina - ‬5 min walk
  • ‪Wang Tulum - ‬17 min walk
  • ‪Taqueria La 86 - ‬6 min walk

About this property

BT 1BR

This apartment offers 5 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains.

10 outdoor swimming pools are on site.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a microwave. A 50-inch Smart television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a minibar and an electric kettle.
Take in the views from a rooftop terrace and make use of amenities such as concierge services and shopping on site. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Featured amenities include dry cleaning/laundry services and an elevator. Free self parking is available onsite.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 1061.48 per accommodation, per stay (varies per unit)
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

BT 1BR Tulum
BT 1BR Apartment
BT 1BR Apartment Tulum

BT 1BR Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location, facilities quality and customer services.
Stayed 11 nights in Sep 2022
Verified review

2/10 Terrible

Alexis

Disliked: Communication
Although I supposedly was in the development where the hotel is located---if it actually exists---I never actually saw it. No telephone number was given in the booking, and the only address given was Aldea Zama in Tulum. Aldea Zama is a large development, but the five people in that development I asked---including two taxi drivers---had never heard of the hotel and had no idea where it was. After traveling all day, I then got spend 3 evening hours hanging around outside of a security guard gatepost in an Aldea Zama development getting bitten by mosquitos and trying to connect with the hotel via Expedia. Expedia did eventually reach the hotel, but that didn't solve the problem. The hotel just claimed to have sent me a text with a map, which I did not receive. Via Expedia, I gave the hotel the precise address of where I was---again, supposedly less than a mile from wherever the hotel was---and asked them to send someone in a car, a motorcycle, a bicycle or whatever to lead me to the hotel, but they refused. Expedia relocation services eventually found me another hotel, although it was locked up for the night before I got there. So I had to find *another* hotel on my own and did not get to sleep until the early hours of the morning. This was the worst hotel experience I have had in my more than 5 decades on the planet.
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

WILLIAM

Stayed 3 nights in Nov 2022