With a stay at Amena Condo Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. .This aparthotel is 3.3 mi (5.3 km) from Tulum Beach and 11.9 mi (19.2 km) from Xel-Há Park.
Amena Condo Tulum offers 19 accommodations. Accommodations offer separate sitting areas. Smart televisions come with digital channels.
Bathrooms include showers. This Tulum aparthotel provides complimentary wireless Internet access.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 19 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
Guests will find features like a virtual front desk.
Property amenities
Pool/Spa
Massage
Outdoor pool
Spa services
Internet
Available in the apartment: Free WiFi
Parking and transportation
No onsite parking available
Bedrooms
Bedsheets provided
Bathroom
Shower
Towels provided
Living spaces
Separate sitting area
Entertainment
Smart TV with digital channels
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
19 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Administrative fee: USD 22.35 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Amena Condo Tulum Tulum
Amena Condo Tulum Aparthotel
Amena Condo Tulum Aparthotel Tulum
Amena Condo Tulum Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The water went out for two days. The host is unreachable. I called their phone, texted them, messaged them via Expedia, and Expedia contacted them several times over in several days. Not once could the owner be bothered to reply even once.
There is construction above the bedroom that starts at 8am and continues all day. Are you on vacation? Do you plan to sleep in? Too bad because there is hammering and power tools all day. The floors are very thin and the sound of a nail falling on the floor is loud. The sound of tools are amplified like a drum and physically painful.
I was sent a message the day before my flight demanding a cash payment at the property as a deposit. This is not mentioned in the listing. Luckily there is no one actually at the property to receive this payment. If someone is foolish enough to pay this payment they won’t get it back because there is also no one to return a cash payment.
This property could be so much better but the host isn’t even trying.
The picture on the site didn’t represent the place.
Smelled of mildew
Had to check out and find another space to stay do to allergies flaring from the smell of the place
El departamento estaba excelente, las amenidades increíbles, el personal muy amable. Cuenta con todo lo necesario para hacer tu estancia muy tranquila, se descansa muy bien.