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Townsend Gateway Inn

2.0 star property

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Photo gallery for Townsend Gateway Inn

Premium bedding, desk, blackout drapes, iron/ironing board
Property grounds
32-inch flat-screen TV with satellite channels, TV
Terrace/patio
Bathroom sink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $122
$104 nightly
$122 total
Total with taxes and fees
Jun 11 - Jun 12

Explore the area

View in a map
8270 State Hwy 73, Townsend, TN, 37882
  • Place, Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Place, Townsend Visitor Center
    ‪19 min walk‬
  • Place, Great Smoky Mountains National Park
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 599 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 487 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 640 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 315 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Townsend

With a stay at Townsend Gateway Inn in Townsend, you'll be in the mountains, within a 5-minute drive of Great Smoky Mountains National Park and River Rage Go-Kart Track. .This motel is 15.8 mi (25.5 km) from Island at Pigeon Forge and 21.2 mi (34.1 km) from Ripley's Aquarium of the Smokies.
View more Motels in TownsendOpens in a new window

What's nearby

  • River Rage Go-Kart Track - 3 min walk - 0.2 miles
  • Tube Junction - 4 min walk - 0.3 miles
  • Great Smoky Mountains Heritage Center - 9 min walk - 0.5 miles
  • Townsend Visitor Center - 19 min walk - 1.0 mile
  • Great Smoky Mountains National Park - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 33 min drive

Restaurants

  • ‪Peaceful Side Social - ‬17 min walk
  • ‪The Artistic Bean - ‬10 min walk
  • ‪The Townsend Abbey - ‬2 min drive
  • ‪Apple Valley Cafe Express - ‬5 min drive
  • Elvira's Cafe

About this property

Townsend Gateway Inn

Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this motel include complimentary wireless internet access, concierge services, and a picnic area.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kenton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Close to river
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property, clean, and comfortable.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Clinton

Liked: Cleanliness
Gentleman at Office was Courteous and Helpful . Room was smaller than depicted but comfortable. Heating System wasn’t operating properly but we managed for just one night. Location was close to all things necessary for Townsend Tn .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Friendly Staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Room was clean and bed was comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this hotel! It is very quiet and relaxing to stay here.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time. This motel is conveniently located. It was clean and we enjoyed our stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The rooms were clean. This is an older motel but it’s maintained really well. Although we didn’t bring a pet, the have 3 or 4 pet friendly rooms. The motel is really close to the entrance of the park and the are several places to eat near by. Also the rates are quite reasonable. We will definitely stay there again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Courtney

Liked: Amenities
Nice, clean and quaint. I’d definitely stay here again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liked the outdoor fire pit
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No complaints!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Lisa

The staff was very nice. The toilet would not fill up with water after flushing. We filled it the whole trip. Other than that is was ok.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

FRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel in very good condition. Comfortable bed. Nice scenery.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel to stay in Townsend

Everything about it was good. The place was clean everything worked. And the pool was nice.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by Cades Cove!

Such a cool motel! The room was spotless, nicely furnished, and it close to lots of cool opportunities.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wasnt there much but enjoyed when we was
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Room was clean and beds were very comfortable. Walls are made of concrete so you couldn’t hear the guests in the room next to you.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so comfortable, and the bags of goodies for kids and adults was such a nice and appreciated touch!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

We love this place! It's our go-to when we visit the Smokies.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice goodie bag. The ac/heater was noisy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying there and we love it!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again. It’s difficult to find where to turn in the dark. A lighted sign would be helpful.
Stayed 2 nights in Oct 2025

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