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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property

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Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

A hotel with a sign reading "Hotel Héliot" and a balcony with decorative iron railings.
Reception
Standard Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, blackout drapes
A brick building with a sign reading "Hotel Héliot."
A wooden staircase with a black metal railing and a light fixture on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Room service
The current price is $121
$105 nightly
$121 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪6 min walk‬
  • Place, Place du Capitole
    ‪8 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk with a flat-screen TV, a fireplace, and a view of the outside.

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a green patterned carpet, a beige sofa, a dining area with a table and chairs, and two wall-mounted lamps.

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

View all photos for Double Confort

Premium bedding, desk, laptop workspace, blackout drapes

Double Confort

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Toulouse

Hôtel Héliot, Cosy Places by Charme & Caractère is centrally located in Toulouse, a 3-minute walk from Place Wilson and 7 minutes by foot from Capitole de Toulouse. .This hotel is 0.8 mi (1.3 km) from Basilica of Saint-Sernin and 1.9 mi (3.1 km) from Place du Capitole.

What's nearby

  • Garonne - 3 min walk - 0.2 miles
  • Place Wilson - 3 min walk - 0.2 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Place du Capitole - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Delirium Café - ‬2 min walk
  • ‪The Thirsty Monk - ‬1 min walk
  • ‪Bistro Régent - ‬2 min walk
  • ‪Maison Du Cassolet - ‬2 min walk
  • ‪Le Dauphin - ‬2 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hôtel Héliot, Cosy Places by Charme & Caractère offers 12 air-conditioned accommodations with fireplaces and complimentary newspapers. Beds feature premium bedding. 80-cm flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 12 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Hôtel Héliot, Cosy Places by Charme & Caractère has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 17 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured self parking on site (EUR 17 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 9.50 for adults and EUR 9.50 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15.50; reservation required

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 17 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that a cat reside at this property.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 400 reviews
Rating 8 - Good. 117 out of 400 reviews
Rating 6 - Okay. 17 out of 400 reviews
Rating 4 - Poor. 6 out of 400 reviews
Rating 2 - Terrible. 5 out of 400 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great independent hotel with a location that's hard to beat if you are using the train and want to experience the downtown core of Toulouse. Really well situated.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Lovely room. Nice breakfast. Host was very nice and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was fresh with baguettes croissants yogurt and coffee but no fruit-all excellent
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming room ,walkable restaurants , warm easy check in and out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Heliot. The staff were warm and welcoming, providing an early check-in after our overnight flight from Canada. The location is excellent, near the city centre but just metres from an express bus to the airport and within easy walking distance of the train station. Breakfast was very good. We would stay again without hesitation.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Host was helpful, attentive and courteous and nothing was too much trouble for him. Location was very good. However, this is not a 3 star hotel; it’s more like a good B&B. Four stories with no lift and only a spiral staircase. Breakfast limited to very basic continental (ie bread, coisants, jam and yoghurt).
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spotless room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception, clean tidy room and firm beds
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value! Attentive host.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

rita

Great location, antique decor, friendly staff. Highly recommend.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location,location. Our host was most obliging and helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Spacious Hotel in Convenient Location

We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025