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The Bay Suites - Entertainment Dist

2.5 star property

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View from property
Signature Room | In-room dining
Balcony
Signature Condo | Living area | Smart TV, Netflix, streaming services
Comfort Apartment | Balcony

Reviews

6.4 out of 10

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
14 York St, Toronto, ON, M5J 0B1
  • Place, Scotiabank Arena
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for City Apartment

Egyptian cotton sheets, premium bedding, down comforters

City Apartment

  • 750 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • 750 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area | Smart TV, Netflix, streaming services

Classic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Signature Room

Signature Room | Living area | Smart TV, Netflix, streaming services

Signature Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Basic Studio

Egyptian cotton sheets, premium bedding, down comforters

Basic Studio

  • 478 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Apartment

Full-size fridge, microwave, oven, stovetop

Basic Apartment

  • 520 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Apartment

City Apartment | Living area | Smart TV, Netflix, streaming services

City Apartment

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo | Egyptian cotton sheets, premium bedding, down comforters

Comfort Condo

  • 650 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Classic Condo

Classic Condo | Living area | Smart TV, Netflix, streaming services

Classic Condo

  • 520 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • 560 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Condo

Elite Condo | Egyptian cotton sheets, premium bedding, down comforters

Elite Condo

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Toronto

With a stay at The Bay Suites - Entertainment Dist, you'll be centrally located in Toronto, just a 3-minute walk from Scotiabank Arena and 8 minutes by foot from Rogers Centre. .This apartment is 0.4 mi (0.7 km) from CN Tower and 0.4 mi (0.6 km) from Ripley's Aquarium of Canada.
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What's nearby

  • Scotiabank Arena - 3 min walk - 0.2 miles
  • Rogers Centre - 5 min walk - 0.3 miles
  • Ripley's Aquarium of Canada - 5 min walk - 0.3 miles
  • CN Tower - 5 min walk - 0.3 miles
  • Metro Toronto Convention Centre - 7 min walk - 0.4 miles

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 4 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 5 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬4 min walk
  • ‪Real Sports Bar & Grill - ‬2 min walk
  • ‪Evviva Restaurant - ‬3 min walk
  • ‪Hoops Sports Bar & Grill - Bremner - ‬3 min walk
  • ‪Dark Horse Espresso Bar - ‬6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Bay Suites - Entertainment Dist

Apartments with kitchens, 3-minute walk to Scotiabank Arena
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 5 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your bed comes with down comforters and Egyptian cotton sheets. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Featured amenities include express check-out, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per night)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.4
Rating 10 - Excellent. 211 out of 775 reviews
Rating 8 - Good. 149 out of 775 reviews
Rating 6 - Okay. 133 out of 775 reviews
Rating 4 - Poor. 90 out of 775 reviews
Rating 2 - Terrible. 192 out of 775 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Needless to say, this was a horrible experience. Took us over an hour to check in this is a huge condo building and there’s no fob given to get in to the elevator. Which means that the front desk temporarily allows access to the floor but because of the lineup it would expire and so we were left stranded on two different occasions and on the third attempt finally got in after an hour of waiting. When we got there, there was a lack of towels all the towels and the bedding were left in the dryer wrinkled and not prepared. after coming back in the evening after a dinner we realised that there was only a half a roll of toilet paper when I called customer service and complained and asked for more toilet paper and towels they said that they were unable to provide any toilet paper and their solution wise going through that same front desk experience to get lead onto another floor within the condominium building going into a separate unit to get toilet paper on our own. The next day on checkout when I complained the customer service said pleaded not to leave a bad review and an exchange they would offer me a refund of the parking and the early check in, and after seeing the review they would consider a full refund. None of these were given as of today several weeks after our stay avoid this property at all cost it is a horrible experience and not worth the aggravation.
Stayed 1 night in Aug 2025

2/10 Terrible

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First they gave us a parking spot number which was taken so we had no choice to take the one beside. Buzzer did not work. NO KEY card at all and now we have to go move car. Again every time we need to come in or out we need to see the front desk. Absolutely unacceptable and completely ruined my birthday
Stayed 1 night in Sep 2025

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great other than the check in taking over an hour due to the unit number not being given with the itinerary or receipt
Stayed 1 night in Sep 2025

6/10 Okay

Emy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Dominique

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Colette

Disliked: Staff & service

Awful we told to get another hotel at check in

Stayed 1 night in Sep 2025

8/10 Good

Kristie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Niah

Stayed 1 night in Aug 2025

2/10 Terrible

Rosi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Deanna

Traveled with family
Disliked: Amenities, property conditions & facilities
The location was great! The condition of the unit was not great. The floors have several spots with damage and the boards are sticking up in spots causing a tripping hazard. Really hurts when you stub your toe. The tv didn’t work after many attempts and hours spent with staff trying to rectify. Lights were out. Unit requires some TLC.
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Traveled with family and small children, Traveled with family
No coffee maker, floor needs repair but otherwise lovely
Stayed 1 night in Aug 2025

4/10 Poor

Caitlin

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The check-in process was extremely difficult and inconvenient. It came off as a scam and took a long time to complete. Other than that, the room was nice and the building is within walking distance to the Roger’s Centre, it’s right across the street which is a huge plus.
Stayed 1 night in Aug 2025

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A bit pricey. Great location. The room we got had a damaged warped hardwood floor that was covered with sections of carpets. Quite unsafe and hard on the feet!!!!
Stayed 3 nights in Aug 2025

4/10 Poor

Natasha

Traveled with group
Disliked: Staff & service
This is not a hotel, the bay suites is renting out apartments. This means there is no front desk to help you with any issues. Our tv was broken, i had to text maintenance for help and was left on read. They refused to drop by the room at ahy point during my two day stay. Also, the apartment was in much rougher shape than the photos, with some furniture even being completly different than the photos (like a completly different couch). The hotel promised black out blinds, which were not available (there were only super thin curtains that did nothing to stop light), and the coffee machine was missing parts making it unusable. This place does not feel like a cozy hotel, it is a rough apartment and you are on your own if u run into issues. I dont reccomend. Feels like a scam and felt bad to be there
See through curtains. Curtain rod that falls when u move the curtains
Closet filled with ... this... doesn't feel very professional or like a hotel at all
Stayed 2 nights in Aug 2025

6/10 Okay

Sandra

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The check-in is not difficult they just need to provide the check in information. When I went to check-in I had only a conformation email that I payed but no information on how to check-in which I was told they would send it to me over email with in 24hrs before check-in. They didn’t and I had to reach out to get the information. Made check in stressful for no reason. It seemed that other people in the lobby were also having the same problem (like 3 different groups of people). Other than that the stay was okay, nothing crazy and the building is close to a lot of sites which is good
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The enail sent to register had instructions to make a deposit payment. I somehow missed this, thats on me. However, i received no follow up reminder and they cancelled my reservation. I messaged a coupleof times giving well before the scheduked stay with no replies. The day before our check in i called to find out our check in info and wastildI wouldget it the day of check in. The daynof our stay arrived and when i called for information was informed they had canceled our reservation.
Stayed 4 nights in Aug 2025

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
14 York St is a condominium complex and not a hotel. The building lobby said to contact Expedia for a room number and Expedia would only give me a confirmation number. So I ended up driving home and not staying. Building/address was difficult to find and there is no parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Aug 2025

8/10 Good

andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

Toronto gateway

Conveniently located near lakefront, Rogers Ctr, Scotiabank Arena & public transit
Stayed 3 nights in Aug 2025

10/10 Excellent

Melvin

Stayed 1 night in Aug 2025

2/10 Terrible

Tasha

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was very excited for this hotel and trip as a whole, called the hotel the day before and asked if I could check in early, I was given the ok to go in and drop off my luggage even if the room wasn’t ready when I arrived ( I was coming from NY ). I get to the front desk asking to check in and the staff just point at a tablet for me to sign in on, which everything is on the computer now a days. I go through the steps and it asks for my room number, I ask them how I’m supposed to know that if I’m just now checking in, they tell me I have to call wherever I booked the hotel through which was Expedia. I asked them again to clarify they couldn’t give me my room number or keys by looking up my name or phone or anything and they told me no. I’ve never heard of this before. I called Expedia and they had no idea what I was talking about and had no idea how they were supposed to have that information. I then called the hotel itself which led me to a guy who then sent me an email with my room number, WiFi and password and all of the other necessary information. Very ass backwards. I then proceed to sign in and make it up to my room and the housekeeper wasn’t done ( I was already aware she wouldn’t be, not an issue she was the only nice worker in the building) I got into the room and it was a lot smaller than the pictures made it seem, the floor was also all messed up and bulging in the middle of the walkway and I repeatedly stumbled over it. I don’t recommend and won’t be returning.
Stayed 1 night in Aug 2025

6/10 Okay

Nevaeh

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Great studio condo on the 46th floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment is absolutely beautiful, the staff hosting us was incredibly polite. Cleanliness is highly important and this suite was impeccably fresh!! The location is 10/10 for sports watching, shopping, and concert venues! We will 100% be booking again for our next trip!
Stayed 1 night in Aug 2025