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Aparthotel

Gorgeous Apartments in the Heart of Toronto

3.5 star property

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Photo gallery for Gorgeous Apartments in the Heart of Toronto

Exclusive Apartment, 1 Bedroom, Lake View | View from room
Senior Apartment, 1 Queen Bed with Sofa bed, City View | View from room
Elite Apartment, 2 Bedrooms, Balcony, City View | Individually decorated, individually furnished, desk, blackout drapes
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | View from room
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen
$237
$193 nightly
$237 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
12-14 York Street, Toronto, ON, M5J 0B1
  • Place, Scotiabank Arena
    ‪2 min walk‬
  • Place, Rogers Centre
    ‪7 min walk‬
  • Place, CN Tower
    ‪7 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen, City View

Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Apartment, 2 Bedrooms, Kitchen, City View

  • 904 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Queen Bed with Sofa bed

Comfort Studio, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, desk, blackout drapes

Comfort Studio, 1 Queen Bed with Sofa bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, 1 Queen Bed with Sofa bed, Lake View

Executive Apartment, 1 Queen Bed with Sofa bed, Lake View | Individually decorated, individually furnished, desk, blackout drapes

Executive Apartment, 1 Queen Bed with Sofa bed, Lake View

  • 550 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment, 1 Bedroom, Kitchen, City View

Signature Apartment, 1 Bedroom, Kitchen, City View | Individually decorated, individually furnished, desk, blackout drapes

Signature Apartment, 1 Bedroom, Kitchen, City View

  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Design Apartment, City View

Design Apartment, City View | Individually decorated, individually furnished, desk, blackout drapes

Design Apartment, City View

10.0 out of 10
Exceptional
(1 review)
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed

Deluxe Studio, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Studio, 1 Queen Bed with Sofa bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, Multiple Beds, Balcony, Lake View

Superior Apartment, Multiple Beds, Balcony, Lake View | Individually decorated, individually furnished, desk, blackout drapes

Superior Apartment, Multiple Beds, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Queen Bed with Sofa bed, Kitchen, City View

Panoramic Apartment, 1 Queen Bed with Sofa bed, Kitchen, City View | Individually decorated, individually furnished, desk, blackout drapes

Panoramic Apartment, 1 Queen Bed with Sofa bed, Kitchen, City View

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio, 1 Queen Bed with Sofa bed, Lake View

Luxury Studio, 1 Queen Bed with Sofa bed, Lake View | Living area | 43-inch TV with satellite channels, Netflix

Luxury Studio, 1 Queen Bed with Sofa bed, Lake View

  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Elite Apartment, 2 Bedrooms, Balcony, City View

Elite Apartment, 2 Bedrooms, Balcony, City View | Individually decorated, individually furnished, desk, blackout drapes

Elite Apartment, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 904 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Apartment, 3 Bedrooms, Balcony, Lake View

Grand Apartment, 3 Bedrooms, Balcony, Lake View | Living area | 43-inch TV with satellite channels, Netflix

Grand Apartment, 3 Bedrooms, Balcony, Lake View

  • 1184 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 3 Bedrooms, Balcony, Lake View

Exclusive Apartment, 3 Bedrooms, Balcony, Lake View | Living area | 43-inch TV with satellite channels, Netflix

Exclusive Apartment, 3 Bedrooms, Balcony, Lake View

  • 900 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Romantic Apartment, 1 Bedroom, Balcony, Lake View

Romantic Apartment, 1 Bedroom, Balcony, Lake View | Individually decorated, individually furnished, desk, blackout drapes

Romantic Apartment, 1 Bedroom, Balcony, Lake View

  • 548 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 Bedroom, Lake View

Exclusive Apartment, 1 Bedroom, Lake View | Individually decorated, individually furnished, desk, blackout drapes

Exclusive Apartment, 1 Bedroom, Lake View

  • 548 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

Similar properties

Romantic Apartment, 1 Bedroom, Kitchen, City View | Living area | 53-inch flat-screen TV with cable channels, TV, Netflix
Elegant Downtown Apartments
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
3.9 out of 5, Good, 520 reviews
$164 nightly
The price is $201
Jan 13 - Jan 14, 2026
Total with taxes and fees
Elegant Downtown Apartments

About the neighborhood

Toronto

With a stay at Gorgeous Apartments in the Heart of Toronto, you'll be centrally located in Toronto, just a 3-minute walk from Scotiabank Arena and 7 minutes by foot from Ripley's Aquarium of Canada. .This aparthotel is 0.4 mi (0.7 km) from CN Tower and 0.5 mi (0.7 km) from Rogers Centre.
View more Aparthotels in TorontoOpens in a new window

What's nearby

  • PATH Underground Shopping Mall - 1 min walk - 0.0 miles
  • Scotiabank Arena - 2 min walk - 0.1 miles
  • Rogers Centre - 7 min walk - 0.4 miles
  • Ripley's Aquarium of Canada - 7 min walk - 0.4 miles
  • CN Tower - 7 min walk - 0.4 miles

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 4 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 7 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬4 min walk
  • ‪Real Sports Bar & Grill - ‬2 min walk
  • ‪BeaverTails - ‬3 min walk
  • ‪Evviva Restaurant - ‬4 min walk
  • ‪Hoops Sports Bar & Grill - Bremner - ‬3 min walk

About this property

Gorgeous Apartments in the Heart of Toronto

Aparthotel units with kitchens, 3-minute walk to Scotiabank Arena
Gorgeous Apartments in the Heart of Toronto offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Make yourself at home in one of the 2 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.
This smoke-free aparthotel was built in 2014.
Featured amenities include express check-in, express check-out, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite parking

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch TV with satellite channels
  • Netflix

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: CAD 20 per pet per night
  • Service animals exempt from fees
  • Deposit: CAD 300 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 units
  • Built in 2014
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 6:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 300 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet deposit: CAD 300 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Simply Comfort. Gorgeous Apartments Heart Toronto
Simply Comfort. Gorgeous Heart Toronto
Simply Comfort Gorgeous Heart
Simply Comfort Gorgeous Apartments in the Heart of Toronto
Simply Comfort. Gorgeous Apartments in the Heart of Toronto
GLOBALSTAY. Gorgeous Apartments in the Heart of Toronto Toronto

Reviews

Gorgeous Apartments in the Heart of Toronto Reviews

8.2

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 985 reviews
Rating 8 - Good. 222 out of 985 reviews
Rating 6 - Okay. 114 out of 985 reviews
Rating 4 - Poor. 51 out of 985 reviews
Rating 2 - Terrible. 88 out of 985 reviews

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
I loved the condo, it was perfect. But the treatment i got from the security gurad on duty in the building and the cleaning lady the next day was unacceptable. Firstly, it does state self check in but the security guard said he had to let me and there is no self check in. I waited 40 mins, was late for my concert because this guy thought it was funny to mess with me. I paid over $400 and i was not able to access my room because of the security gurad. He made me fill out the same form twice and this is after showing him my receipt and all the other paperwork i had. He was taking pics of my licence and thats when i daid something and calling the cops. Then in the morning i had a late check out (pre arranged) for 12 and at 12:04 the cleaning lady is at the door yelling that she is busy and doesnt have time. All my belongings were sitting at the door, i was collecting the garbage to dispose and then i was leaving. I told her i basically just slept there so the cleaning will be minimal and aplogized for being 4 mins late. She went on to say very rude things intending i did other things in the room, im not sure if she had the wrong person or what. I'd love to say id come stay again because i loved the apartment and the location. The cost is insane when you are boardline being harassed by both security and the cleaning staff for nothing wrong. Im very quiet, polite and clean. I feel like deserve some money back from the haharassment ad makikg me late for the concert i was seeing.
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
My room was on the 61st floor, so excellent views inland of Toronto with a peek of the water. Had a full-size fridge, washer, dryer and a full set of other appliances, its staying in an apartment after all, not an hotel room. Great location next to Union station and very close to the water front with lots of shops and attractions. Overall very nice, it was clean except for the bathroom light switch which was very dirty. Also the dryer made a loud rattling during use because the upper panel is loose, putting something heavy on it dampened the noise. Very quiet and excellent climate control system that silently maintained the perfect temperature. I would stay here again next time I am in the city.
Stayed 4 nights in Sep 2025

4/10 Poor

John

Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Cleanliness
Stayed here with our family. All in all we enjoyed the location but found the organization operations rental difficult to deal with. I WILL NOT be using Global Stay again. My detailed review is below. Kids enjoyed the Hozier concert. Check I. Location was great. Check in process was confusing. We discovered that there were not enough blankets for the number of beds in our room. When I messaged them about it they insisted there were and did not offer a resolution to the problem. Late the first night We found the sofa bed dirty and unclean. There were several dirty sheets folded up into it. Since it was late we got to work and washed the sheets so there was a clean bed. I pointed this out to them and asked for a discount - they advised that since we did not take photos of the condition of the bed they wouldn’t offer one. I called them several times and they did not answer my calls regarding the matter. I also messaged them through WhatsApp and by email - they pretty much ignored my messages and emails taking days to respond to my requests. This was a sharp contrast to how quickly they would let us know there was an up charge we had to pay for.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lois Evelyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was breathtaking. The condo was very comfortable, but there was the odd problem with patio door, not locking bathroom doors hard to slide open and close. Dryer was not working in the room properly despite all this we enjoyed our holiday very much here and would do it again.
Stayed 5 nights in Sep 2025

6/10 Okay

Imran

Liked: Cleanliness
Good location. A lot of water and tear. Customer service was poor. From concierge and through to online email responses.
Stayed 2 nights in Sep 2025

8/10 Good

Therese, Lillooet

Traveled with family
Liked: Amenities
A bit of a challenge to get in and connect with the person to let you in but once that was done it was great! Amazing location.
Stayed 1 night in Sep 2025

8/10 Good

Connie

Traveled with group
Liked: Cleanliness, room comfort
The whole check-in process was a bit complicated. The directions provided to us were not clear. We arrived at the back by the parking garage so that threw us off a bit. We missed the big sign in kiosk outside of the complex. Walked in behind a resident and missed the outdoor kiosk. So my advice… park your car were they tell you. Walk to the doors of the building you are in(we were in 14). On the right is the sign in kiosk. As their directions state, once you put in your code the doors will unlock. Walk in and go straight to elevators and to your room. The parking key fob got us in ok. But we couldn’t operate the elevator doors to our hotel from the garage because we think the fob didn’t work. An extra set of directions to help us get from parking ramp back to the hotel would have been helpful. Once we figured that out, it was breeze!
Stayed 1 night in Sep 2025

6/10 Okay

Ryan, St Andrews

Liked: Amenities
This was by far one of the worst experiences I have ever had at a “hotel”. The check in details is harder than an escape room & no one in customer service knows what’s going on.
Stayed 1 night in Sep 2025

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If I had the time, patience and money I would have looked for another place to stay. I will start about the pluses... the apartment was really nice, however there were stains on the ceiling, the blinds were ripped in one bedroom and the ones in the other room has something on them. There was some type of oil on the kitchen table & there was mold in the bathroom. There was also chipping on some of the corners of the walls. Now it's obviously used for renting out so in the grand scheme of things this wouldn't be an issue HOWEVER this place to deal with..... omfg. I have never had a more horrendous experience in my life dealing with a check in. (And no the front desk is not a front desk but a security guard.) I waited less of a time at Disneyworld at check in than I did here. It took us an HOUR AND A HALF TO GET TO THE ROOM AND PARK THE CAR. (No lines etc. We got there late.) They handled almost everything via email which you have to send pics of your ID, a selfie holding it etc. Ok whatever. But the delay. Now ontop of this you then have to pay a deposit which is stated is you have to if you stay over x amt of days and have a pet. (Neither applied.) So i paid that. We ask the security dude about the parking space & i had to call & email there person. Took forever to get that also. There was no fob we used the intercom to get in. After checking out i was asked how we got to the spot & told the lady (she called and it was like an interrogation.) Like Fobs have memory to check
Stayed 1 night in Sep 2025

10/10 Excellent

Ewan

Liked: Cleanliness, property conditions & facilities
It was unreal, view was awesome and everything about the place was perfect and just like the pictures! Will definitely be going back and already recommend to a couple people
Stayed 3 nights in Jul 2025

10/10 Excellent

james

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean Aimé

Liked: Cleanliness, amenities, property conditions & facilities
I liked my stay
Stayed 1 night in Sep 2025

6/10 Okay

Jesse

Liked: Property conditions & facilities
Nice place with a beautiful view, absolutely amazing. Close to everything that downtown Toronto has to offer. Biggest factors for the rating
Stayed 3 nights in Sep 2025

2/10 Terrible

tahnya

Check in was terrible to the point we canceled and booked elsewhere
Stayed 2 nights in Sep 2025

6/10 Okay

Glenna

Traveled with group
Location was ideal. We were attending a concert at the Scotiabank Centre and it was so close. Close to CN Tower and other local attractions. The building is very nice and we felt safe. The unit itself was nice. Some things could be improved though. There were no hand towels or facecloths. No sugar for the coffee but there was some whitener (small amount). Unless that was left behind by a previous guest. But you'd think there would be sugar. There was no full sheet set for the additional sofa beds. I had to use a duvet cover as a sheet and it didn't look clean. There were lots of pillow cases and a fitted sheet but no flat sheet. Beds were ok. I messaged the cell number provided several times but never got any response. Messaged for facecloths and hand towels but ended up buying our own facecloths and used the kitchen dishcloths as hand towels. There were not a lot of large towels either for 4 people. The carpet in the bedrooms should be removed. It was dirty and didn't even look like it was vacuumed. We might actually stay again but hopefully next time, it will be better equipped.
Stayed 3 nights in Sep 2025

2/10 Terrible

JUNLIANG

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
★☆☆☆☆ — Would give 0 stars if possible This property was a complete disappointment and nothing like the listing described. The room was dirty, with bed sheets full of hair and a bad smell throughout. The AC was broken and extremely loud, making it impossible to sleep. The owner advertises it as a 3-bedroom condo, but it's actually 2 bedrooms with a random bed placed in the living room. The "queen beds" were only double size, and the curtains were broken, so we couldn’t close them for privacy or light blocking. One bathroom had no working light, meaning you had to use it in the dark. The check-in process was bizarre and unprofessional — we were told to wait outside a restaurant near the building for someone to arrive and let us in. No contact info was provided, and the person didn’t show up until 30+ minutes after the scheduled check-in time. The entire experience felt unsafe and sketchy. My family felt extremely uncomfortable and insecure, and we ended up leaving and booking a room at the nearby Delta Hotel instead. We didn’t sleep a single night here. Do NOT recommend this property — avoid it at all costs.
Double size bed
Double size bed
Double size bed in living room
No light in washroom
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness
Pre check-in info via email from Hotels.com was dysfunctional. Was eventually able to pay damage deposit after phoning Globalstay direct, but check-in info they sent was hopeless: security at condo front desk solved our problems. Apartment was fine, except: 1 - Hot water was really only warm, and after running for 5 minutes. 2 - Couldn't get dishwasher to start. 3 - Window drapes to narrow and too long.
Stayed 4 nights in Aug 2025

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
Global Stay is nothing like the pictures, to reach the room you had to have a fog for the elevator to get to your room, The fob was in our room with the key, we were on the 51st floor so a gentleman was going to the 55 floor, so we had to go down the stairs, the couch was broken the main Bedroom was all glass, I was there with my son and daughter, so the only place to dress was in a small bathroom, there was only one closet.
Stayed 7 nights in Aug 2025

8/10 Good

Mathieu

Traveled with group
Liked: Cleanliness, room comfort

Nice apartment downtown Toronto

Perfect location with a very good price. They were very helpful at our arrival, helped with parking even i was last minute to reserve a spot. The unit we got was on the 22nd floor with 3 bedrooms and 2 bathrooms. The only down side was that one of the matress was curving in the middle like there was something broken and the bath was clugged.
Stayed 2 nights in Aug 2025

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities
Would not recommend anyone stay here. The booking process requires a bunch of drip payments via PayPal and you have to send images of yourself and your ID to a non-secure email. They actually charged us an extra $20 to bring our 10 month old daughter. Ridiculous. The check in communication was terrible. They told me to text but didn’t respond. I called three times. The representative who eventually let me to check in didn’t speak English or French. The unit was hot, loud with the dryer going from the last stay, and not in good condition. We didn’t feel comfortable. The bathrooms had a smell, the towels had smells, the shower was dark and dingy. The doors didn’t
Stayed 2 nights in Aug 2025

4/10 Poor

Shawn

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Difficult check in process. Great location. No access to pool. Very uncomfortable beds. Easy check out process.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rachel

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst experiences we’ve had. The apartment looked nothing like the pictures in the listing and was dirty, outdated, and misrepresented. The floors were covered in crumbs and hair, carpets badly stained, headboards dusty, closets full of random junk, and one bedroom had no working lights. The sliding doors were broken, and the bathrooms had clumps of hair on the floor. We even had to buy our own cleaning supplies to make the place livable, which is unacceptable given the high fees. Additionally, the “third bedroom” was not a private room at all but an open space off the living room with sliding doors - something that was never disclosed in the listing. On top of this, GlobalSTAY was completely unresponsive when we raised our concerns on the first day. They ignored all messages via email and WhatsApp, and when we finally reached them by phone, we were told a supervisor “wasn’t there but would email us later" - no follow-up ever came. It’s now been nearly a week since checkout, and we still haven’t received any correspondence or our security deposit back. Future travellers: beware. While the location of this property is great, it is most definitely not worth booking - especially at the current price point. It is poorly maintained, and run by a company that does not support or communicate with guests. Avoid both this apartment and GlobalSTAY altogether.
Broken closet door
Bugs in the bathroom
Dirty stained carpet
Dirty bathroom
Stayed 6 nights in Aug 2025

6/10 Okay

paulina

Traveled with family
Disliked: Cleanliness
Was ask to submit information 72hours before departure date. I didn’t do it as we weren’t sure if Air Can was going be back running. Long stories short it took more than 2 hours to check in. The guide we met was nice and very helpful. I didn’t like that I have to take a picture holding my driver license and send to them. All of the bedrooms carpets were dirty as they didn’t vacuum them. Our parking spots were always taken by someone else 3 nights out of the 4 nights we stayed. After the 1st night checked in after that we didn’t hear back from the number we have been communicating with, as we were wanted to know where else we should park. Everything should be ok but we were really frustrated with the long check in and the dirty carpet.
Stayed 4 nights in Aug 2025

6/10 Okay

Mandy

Traveled with partner
Liked: Cleanliness, amenities
Don't get me wrong the location and overall apartment was amazing we had a great stay in that regard. Communication could've been handled differently. Lots of jumping through hoops to check in, the parking situation is an absolute mess, and support via email, in person, etc was lacking.
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, room comfort

Great space, confusing check in.

Very nice apartment with an excellent view and a great location. It was so nice to have true 3-bedroom unit with two baths and a kitchen for my family. This was my first time using GlobalStay so I found the check in process to be very odd. I wish there had been more instructions when I booked it because I was caught off guard by their requests to send information via email a day ahead of time to check in, and it was stressful to find the guide. Definitely needed more information about how check in would work and how to find the person. Once we were in though it was great.
Stayed 3 nights in Aug 2025