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Smile Hotel Tomakomai

Property class: 3

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Photo gallery for Smile Hotel Tomakomai

A buffet with various food items and condiments.
A hotel room with a bed, a control panel, and a wall-mounted phone.
A hotel lobby with a check-in counter, seating area, and reception desk.
A library with multiple shelves filled with books.
A row of vending machines in a hotel corridor, including options for drinks, snacks, and a smile hotel service.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Place, Sea Station Plat Seaport Market
    ‪20 min walk‬
  • Place, Kirakira Park
    ‪5 min drive‬
  • Place, Lake Shikotsu
    ‪34 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪39 min drive‬

Room options

View all photos for Single Room B Smoking 12 Sq M

A hotel room with a bed, a desk with a lamp, a picture on the wall, and a window with curtains.

Single Room B Smoking 12 Sq M

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room Smoking

A hotel room with two beds, a desk, a lamp, and a painting on the wall.

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room C Smoking 14 Sq M

A hotel room with a bed, a desk with a chair, a television, and a window.

Single Room C Smoking 14 Sq M

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for (S2) Semi Double Room 12sqm, Smoking

A hotel room with a bed, a desk with a lamp, a telephone, and a window with curtains.

(S2) Semi Double Room 12sqm, Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

A hotel room with a bed, a desk with a lamp, a telephone, and a window with curtains.

(S2K) Semi Double Room 12sqm, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

Similar properties

A buffet with various food options, including salads, meats, and desserts.
KOKO HOTEL Tomakomai
Tomakomai
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,004 reviews
$49 nightly
The price is $54
Sep 23 - Sep 24
KOKO HOTEL Tomakomai

About the neighborhood

Tomakomai

With a stay at Smile Hotel Tomakomai in Tomakomai, you'll be near the airport and within the region of Daiwa House Premist Dome. .This hotel is 1.1 mi (1.7 km) from Sea Station Plat Seaport Market and 1.5 mi (2.4 km) from Kirakira Park.

What's nearby

  • Sea Station Plat Seaport Market - 20 min walk - 1.1 miles
  • Kirakira Park - 5 min drive - 1.5 miles
  • Lake Shikotsu - 34 min drive - 20.0 miles
  • Northern Horse Park - 35 min drive - 15.5 miles
  • Shikotsuko Onsen - 43 min drive - 23.9 miles

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 34 min drive

Restaurants

  • ‪餃子の王将 - ‬5 min drive
  • ‪みなと食堂 - ‬18 min walk
  • ‪麺屋 樹 - ‬19 min walk
  • ‪くら寿司 苫小牧店 - ‬4 min drive
  • ‪ラーメンレストラン ニングル 双葉店 - ‬2 min drive

About this property

Smile Hotel Tomakomai

Smile Hotel Tomakomai offers 97 accommodations with slippers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 97 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Carioca serving guests of Smile Hotel Tomakomai. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 880 for adults and JPY 880 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Air conditioning is not provided
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 128 reviews
Rating 8 - Good. 41 out of 128 reviews
Rating 6 - Okay. 42 out of 128 reviews
Rating 4 - Poor. 12 out of 128 reviews
Rating 2 - Terrible. 5 out of 128 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

こうじ

Disliked: Cleanliness, amenities, property conditions & facilities
トイレレバーの戻りが悪く何度も流れたままになりました。 交換なり修理を行なって欲しいです。
Stayed 1 night in May 2026
Verified review

8/10 Good

kenichi

Liked: Cleanliness
シンプルで良いホテルでした。部屋は小さいですが値段を考えれば妥当だと思います。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

nobuo

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ツカサ

Liked: Cleanliness, amenities
カレーが最高に美味い😋 初めからカレー狙いでした（笑） 料金もリーズナブルで又利用したいと思います😆
Stayed 1 night in Jan 2026
Verified review

8/10 Good

masahiro

Liked: Cleanliness, amenities, property conditions & facilities
値段相応。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

こうたろう

Liked: Amenities
スタッフの方の対応が最高でした 古い設備かと思いますが、清掃も行き届いており満足です
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Myung hwan

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

???

Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

masahiro

Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025
Verified review

6/10 Okay

??

Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

TAIYOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

しんご

Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024
Verified review

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

ミワ

Liked: Cleanliness
良かったです(((o(*ﾟ▽ﾟ*)o)))ありがとうございます!(´▽｀)
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

ムネタカ

Disliked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

たかこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった
Verified review

8/10 Good

Kaori

Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Susumu

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスホテルとして平均以上

清潔感は平均的なビジネスホテル以上はあった。 次回苫小牧に行く場合にも、宿泊候補になり得る。 トイレを流すレバーが少し壊れていて、水が止まらなくなった（手でレバーを再度動かせば止まった）。
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

??

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
シャワー/蛇口を水圧で切り替えるタイプなので、止めることができない。 あと部屋の照明が、デスクとベッドしかないので、室内でワークするときに不便。
Stayed 2 nights in Aug 2023