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Comfort Hotel Tomakomai

Property class: 3

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Photo gallery for Comfort Hotel Tomakomai

A multi-story hotel with a yellow facade, multiple windows, and a sign indicating it is a Carlson hotel.
A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.
A conference room with multiple tables and chairs, a kitchenette, and large windows.
A modern reception area with a curved reception desk, two white tables, and a seating area with wooden chairs.
A row of self-service kiosks with card readers and a cash dispenser, likely for check-in or payment processing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
$59 nightly
The current price is $65 total
Dec 6 - Dec 7

Explore the area

View in a map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008
  • Place, Sea Station Plat Seaport Market
    ‪18 min walk‬
  • Place, Kirakira Park
    ‪4 min drive‬
  • Place, Lake Shikotsu
    ‪35 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer and phone, a TV, and a picture on the wall.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tomakomai

When you stay at Comfort Hotel Tomakomai in Tomakomai, you'll be near the airport, within a 5-minute drive of Sea Station Plat Seaport Market and Kirakira Park. .This hotel is 1.8 mi (3 km) from Tomakomai Fishing Port and 2.7 mi (4.4 km) from Tarumaezan Shrine.

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk - 1.0 mile
  • Kirakira Park - 4 min drive - 1.3 miles
  • Lake Shikotsu - 35 min drive - 20.2 miles
  • New Chitose Airport Onsen - 38 min drive - 16.4 miles
  • Shikotsuko Onsen - 43 min drive - 19.1 miles

Getting around

  • Tomakomai Station - 19 min walk
  • Numanohata Station - 19 min drive
  • New Chitose Intl. Airport (CTS) - 36 min drive

Restaurants

  • ‪刺身居酒屋 なか善 - ‬3 min walk
  • ‪三星中央店 - ‬2 min walk
  • ‪隠味 - ‬5 min walk
  • ‪苫小牧新鮮魚市場 - ‬3 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk

About this property

Comfort Hotel Tomakomai

Comfort Hotel Tomakomai offers 123 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. Televisions come with digital channels and pay movies. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 123 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Tomakomai
Comfort Tomakomai
Hotel Tomakomai
Comfort Hotel Tomakomai Hotel
Comfort Hotel Tomakomai Tomakomai
Comfort Hotel Tomakomai Hotel Tomakomai

Comfort Hotel Tomakomai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 161 reviews
Rating 8 - Good. 56 out of 161 reviews
Rating 6 - Okay. 17 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Tomakomai

Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel. Thanks you 😊
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Efficient
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Hello, i need to talk to the Manager at this Comfort Tomakomai hotel. Please use thia email to communicate with me. Ie: lana2k@email.com
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が嬉しかったです。 枕の高さもちょうどよくてぐっすり眠れました。 コンビニ、飲食店も徒歩で行ける距離で便利でした。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙所が狭くて不便でした。 後は快適でした。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、室内も清潔で気持ちよく宿泊でできました。 また利用したいと思います。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
防音性が低い。 夜騒音のジャングルで眠れる方はオススメ。 駅からも遠い。 出張以外では絶対利用しないが、まあ値段的にも妥当なのだろう。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のブュッフェが種類もあり美味しいです。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
附近有一間7-11 ， 距離車站有些距離，但都是直路 不難找 房間整潔 good
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
チェックインを自動化したい気持ちは分かるが、こちらは細かい入力をしたくないし、トラブルの際に書かされもして、疲れている身には辛かった
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
隣の部屋の生活音(シャワーオン、ドアの音、声)がかなり聞こえることから、防音面はかなり薄いと思う。 出張や仕事で利用を考えている方は、睡眠に差し支えるため別のホテルをおススメします。 音以外は特に問題なかったです。
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、空調の音も静かでした。 チェックイン、チェックアウトはほぼセルフでしたが、フロントの方は笑顔で優しく対応してくれました。 無料の朝食も美味しかったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方もとても丁寧な対応でした
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルながら朝食付きは嬉しいですね。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋と周辺

とても過ごしやすい部屋でした！近くに飲食店やコンビニもあって重宝しました
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
夜間早朝に近隣の騒音が聞こえる
Stayed 13 nights in Oct 2024