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Radisson Hotel & Convention Center Toluca

4.0 star property

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Indoor pool
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Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
$88
$73 nightly
$88 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪5 min walk‬
  • Place, Galerias Metepec Shopping Center
    ‪7 min drive‬
  • Place, Nemesio Díez Stadium
    ‪9 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden Area

9.4 out of 10
Exceptional
(28 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(14 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 708 reviews
$66 nightly
The price is $79
Dec 28 - Dec 29
Total with taxes and fees
Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto by IHG

About the neighborhood

Toluca

A stay at Radisson Hotel & Convention Center Toluca places you in the heart of Toluca, within a 5-minute drive of Galerias Toluca and Town Square Metepec. .This hotel is 9.9 mi (15.9 km) from Nevado de Toluca National Park and 2.4 mi (3.9 km) from San Carlos Golf Club.

What's nearby

  • Galerias Toluca - 5 min walk - 0.3 miles
  • Galerias Metepec Shopping Center - 7 min drive - 5.4 miles
  • Nemesio Díez Stadium - 9 min drive - 3.1 miles
  • Centro Dinámico Pegaso - 23 min drive - 17.8 miles
  • Nevado de Toluca National Park - 41 min drive - 18.5 miles

Getting around

  • Metepec Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Sushi Roll - ‬9 min walk
  • ‪Starbucks Drive Thru - ‬1 min walk
  • ‪McCarthy's Irish Pub - Patio Toluca - ‬14 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Food Court - ‬9 min walk

About this property

Radisson Hotel & Convention Center Toluca

Colonial hotel with a fitness center and a 24-hour front desk
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 250 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Satisfy your appetite for lunch or dinner at Malinalco, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 15 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Malinalco - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Reviews

Radisson Hotel & Convention Center Toluca Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 813 reviews
Rating 8 - Good. 241 out of 813 reviews
Rating 6 - Okay. 96 out of 813 reviews
Rating 4 - Poor. 38 out of 813 reviews
Rating 2 - Terrible. 15 out of 813 reviews

Reviews

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025

8/10 Good

Edgar

Stayed 2 nights in Aug 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Toluca sin duda alguna
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
There was this really loud crashing/explosion sound that started early in the morning (6AM) and continued throughout the day. Couldn’t figure out where it was coming from.
Stayed 1 night in Jul 2025

6/10 Okay

amy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025

10/10 Excellent

Deanamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

8/10 Good

Miguel

Stayed 1 night in Jun 2025

8/10 Good

Norberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Ricardo, Las Vegas

Traveled with partner
Disliked: Amenities
The bed and shower were very comfortable. The hotel is a little on the old side. Would be nice to see furniture and doors upgraded. The staff was indifferent at times. We had a doorbell ring on our first morning at 8:30 am with hotel worker announcing “Lavandería” which means laundry service. Told the front desk not to have anyone ring us….it just went in one ear and out the other. It’s a culture thing I guess
Stayed 3 nights in Jun 2025

8/10 Good

Agustin

Liked: Cleanliness
The food is tasteless.
Stayed 1 night in May 2025

4/10 Poor

Martha

Stayed 1 night in May 2025

4/10 Poor

Omar

Traveled with family
Disliked: Cleanliness
Rooms had an unpleasant odor. No hot water. Linen and carpet did not appear super clean.
Stayed 1 night in May 2025

6/10 Okay

alex

Traveled with group, Traveled with family
Property is fine overall for what you pay. But it did have some major problems 1 shower door would hit the toilet if I was a bit fatter I would not fit. 2 pressure in toilet was dismal had to put water from shower. Did I tell you I could barely fit through the door to get in the shower. Other than that it was ok.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel was great, the check in however was quite poor because we arrived early morning and the check in was strictly at 3pm which wasn't good because we had to wait long hours to get checked in on top of the flight we just had.
Stayed 2 nights in May 2025

10/10 Excellent

Denisse, West Jordan

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked for a one night stay. Felt safe and there is a Starbucks right nextdoor. Bed was comfy. They had hot water for showers. Loved exploring their garden and decor. Would recommend and would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Evelyn

Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Property conditions & facilities, room comfort

Buen hotel

Hotel muy bonito, la agua del alberca estaba un poco fría pero muy bonita para relajarse. La comida estaba buena, precios un poco altos. Los empleados muy atentos.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana, Heredia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 7 nights in Dec 2024

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 6 nights in Aug 2024

10/10 Excellent

Albino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

rodrigo

Stayed 3 nights in Sep 2023

4/10 Poor

María Isabel Toledo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La caja fuerte no servía, llame a recepción para que enviara a mantenimiento y me ignoró. Por lo demás bien, pero sin apoyo por parte del personal de recepción.
Stayed 2 nights in Aug 2023