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Best Western Plus Gran Marques

Property class: 3

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Photo gallery for Best Western Plus Gran Marques

A lobby with a checkered floor, a reception desk, a sofa, and a coffee table with a vase.
A spiral staircase with a stone wall and a central circular platform.
A restaurant with round tables, green napkins, and a view of the outdoors.
A reception area with a blue sofa, a wooden coffee table, a desk with a computer, and a modern ceiling design.
A Best Western PLUS hotel sign with a modern building in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Room service
The current price is $60
$50 nightly
$60 total
Total with taxes and fees
Sep 18 - Sep 19

Explore the area

View in a map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090
  • Place, Plaza Sendero Toluca
    ‪3 min drive‬
  • Place, Galerias Toluca
    ‪3 min drive‬
  • Place, Metropolitan Bicentennial Park
    ‪6 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a red chair, a TV, and a window.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a wooden headboard, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a coffee maker, a chair, and a television.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Best Western Plus Metepec & Suites
Metepec
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, 638 reviews
$53 nightly
The price is $64
Sep 18 - Sep 19
Total with taxes and fees
Best Western Plus Metepec & Suites

About the neighborhood

Toluca

A stay at Best Western Plus Gran Marques places you in the heart of Toluca, within a 10-minute drive of San Carlos Golf Club and Las Americas Plaza. .This hotel is 4.4 mi (7 km) from Galerias Metepec Shopping Center and 6.1 mi (9.9 km) from The Cosmovitral.

What's nearby

  • Centro De Arte Y Cultura - 2 min drive - 1.9 miles
  • Plaza Sendero Toluca - 3 min drive - 2.4 miles
  • Galerias Toluca - 3 min drive - 3.1 miles
  • Metropolitan Bicentennial Park - 6 min drive - 5.4 miles
  • San Carlos Golf Club - 9 min drive - 2.8 miles

Getting around

  • Metepec Station - 3 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 14 min drive

Restaurants

  • ‪Casa Fesule - ‬1 min walk
  • ‪Fisher's Toluca - ‬4 min walk
  • ‪Toks Tollocan (Baja Velocidad) - ‬12 min walk
  • ‪Esquites Ubaldo - ‬8 min walk
  • ‪Tepolito - ‬15 min walk

About this property

Best Western Plus Gran Marques

Best Western Plus Gran Marques offers 24 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at La Dinastia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.
La Dinastia - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • La Dinastia

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca

Best Western Plus Gran Marques Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 142 out of 381 reviews
Rating 8 - Good. 88 out of 381 reviews
Rating 6 - Okay. 62 out of 381 reviews
Rating 4 - Poor. 40 out of 381 reviews
Rating 2 - Terrible. 49 out of 381 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Arlet María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet Very clean Staff great service
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Javier

Disliked: Amenities
ok place to stay and just sleep
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ernesto Jaziel

Liked: Cleanliness
It is an old hotel but clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice and the place is quiet and safe
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice Staff,good price, greate location
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness
The staff was great, the room was clean. Breakfast was not good. Burnt egg.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Blanca Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

ulrich

I did not reach the hotel because road blocks due of strikes.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Armando

Liked: Cleanliness, property conditions & facilities
No, it was not at 100%. The shower handle was not working at all. It was important.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Jean-Francois

Disliked: Cleanliness, property conditions & facilities
Not a Best western
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Octavio

Breakfast bad service, the rooms didn’t have soap.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Gilberto Huerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath room too small
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Ignacio

No toilet paper cool room
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities
The hot water takes to long to come out in the shower.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

ROBERTO

Disliked: Property conditions & facilities
Didn’t like it
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Efren

Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atencion
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Gil Gerardo

Disliked: Cleanliness, amenities, property conditions & facilities
No hubo agua caliente, al grado que preferimos cambiarnos de hotel, muy mal hotel!!! Cero recomendable!!!
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

GREGORIA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El desayuno: bueno Estacionamiento muy reducido para maniobrar Seguridad: buena
Stayed 1 night in May 2026
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in May 2026