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JR WEST GROUP VIA INN SHINJUKU

Property class: 3

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

A modern hotel lobby with a reception desk, a staircase, and a clean, tiled floor.
A variety of dishes including a large platter with meats, vegetables, and eggs, surrounded by smaller bowls of condiments and side dishes.
A hotel room with two single beds, a small sofa, a round table, and a window with curtains.
A modern building with a prominent entrance, a sign reading "VIA INN SHINJUKU", and a landscaped area with planters.
A hotel room with two beds, a small table, and a chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $154
$140 nightly
$154 total
Nov 3 - Nov 4

Explore the area

View in a map
5-11-16, Shinjuku, Shinjuku-ku, Tokyo, Tokyo, 160-0022
  • Place, Hanazono Shrine
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Single Room, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Via Inn Single Room(1 person), Non Smoking

A hotel room with a bed, a desk, a TV, and a window with curtains.

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Via Inn Single Room(2 person), Non Smoking

A hotel room with a bed, a desk, a TV, and a window with curtains.

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 137 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Hollywood Twin, Non-Smoking

A hotel room with two beds, a sofa, a small table, a kettle, and a minibar.

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 159 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Twin, Non-Smoking

A hotel room with two beds, a small table, a TV, and a coffee maker.

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Tokyo

With a stay at JR WEST GROUP VIA INN SHINJUKU in Tokyo (Shinjuku), you'll be within a 5-minute drive of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. .This hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3.6 mi (5.8 km) from Tokyo Dome.

What's nearby

  • Hanazono Shrine - 1 min walk - 0.1 miles
  • Shinjuku Suehirotei - 3 min walk - 0.2 miles
  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Seibu-Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪富士そば - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カラオケルーム歌広場 新宿三丁目店 - ‬3 min walk
  • ‪Ufotable Dining -Hanare- - ‬2 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 226 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
This hotel offers designated smoking areas.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 776 out of 1202 reviews
Rating 8 - Good. 316 out of 1202 reviews
Rating 6 - Okay. 89 out of 1202 reviews
Rating 4 - Poor. 12 out of 1202 reviews
Rating 2 - Terrible. 9 out of 1202 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great price, good location- would recommend
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I’ve stayed at in Tokyo. From the amenities to the staff everything was amazing. I will definitely be staying there again plus the location is so convenient!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! Great staff and amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was super relaxing stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and well located hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location to explore Tokyo - train station very close to venture out during the day.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location great, staff great.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff！
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location with fantastic room and staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient location, great amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room is clean but very small which is reasonable and quite normal in Tokyo. We just stayed overnight and catch the flight the next day morning. Everything is good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, walkable to JR train station, great Raman Restaurant across the road.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, just easy. Small room, but totally had everything I needed, and I have no complaints.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from an American couple great rooms great service and great utilities. breakfast is great with wide selection. Just one block from all the craziness of Shinjuku which was perfect for us. Still less than a five minute walk from everything. Staff was amazing. Next time I visit Shinjuku, I will come here again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the rooms, service, and location. Highly recommend it.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was fantastic and in a quiet corner of Shinjuku but still close to the action.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was great!
Stayed 12 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Place wasn’t that clean but decent price at least
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot 5 mins from Shinjuku station. Rooms clean, staff really helpful great stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and helpful staff.Very basic breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean rooms, good location.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, clean and close to all the action within Shinjuku. Dropped to a 4 star overall due to the smaller room size and only 2 pillows in the room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and comfortable
Stayed 8 nights in Oct 2025

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