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Tokyu Stay Ginza

3.0 star property

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Breakfast area
Executive Double Room [Washer and Dryer Furnished], Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi
Executive Double Room, Non Smoking (Single Use) | In-room safe, soundproofing, iron/ironing board, free WiFi
Breakfast area
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Matsuya Ginza
    ‪2 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Non smoking

  • Sleeps 2

Similar properties

Exterior
Hotel Gracery Ginza
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,212 reviews
$132 nightly
The price is $146
Mar 9 - Mar 10
Hotel Gracery Ginza

About the neighborhood

Tokyo

With a stay at Tokyu Stay Ginza, you'll be centrally located in Tokyo, steps from Kabuki-za Theatre and Art Aquarium Museum Ginza. .This hotel is 3.7 mi (6 km) from Sensoji Temple and 4.1 mi (6.6 km) from Takeshita Street.

What's nearby

  • Mitsukoshi Ginza - 1 min walk - 0.1 miles
  • Kabuki-za Theatre - 1 min walk - 0.1 miles
  • Matsuya Ginza - 2 min walk - 0.1 miles
  • Ginza Six - 3 min walk - 0.2 miles
  • Ginza Wako Building - 3 min walk - 0.2 miles

Getting around

  • Higashi-ginza Station - 1 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • ‪はなまるうどん - ‬1 min walk
  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪一風堂 - ‬1 min walk
  • ‪銀座ヤンヤン - ‬1 min walk

About this property

Tokyu Stay Ginza

Tokyu Stay Ginza offers 191 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 191 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary newspapers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1014 reviews
Rating 8 - Good. 290 out of 1014 reviews
Rating 6 - Okay. 117 out of 1014 reviews
Rating 4 - Poor. 43 out of 1014 reviews
Rating 2 - Terrible. 12 out of 1014 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Fernando

Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, a little dated, but great location
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuki

Liked: Cleanliness, property conditions & facilities
In-room washer/dryer is a jewel. Very walkable and great access to transportation.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ming wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient, shopping and dining in Ginza or taking trains to get around Tokyo is very easy. I booked a slightly bigger room with washer/dryer which is very helpful. The staff don’t speak much of English but they really tried to help.
Stayed 7 nights in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Big room for tokyo standards and has washing / drying machine. Really wonderful. Helpful staff. Great location with awesome ramen next door. No complaints!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 2 nights in Nov 2025

6/10 Okay

Leanne

Stayed 1 night in Nov 2025

8/10 Good

Jeannie

Liked: Staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Hiroyuki

Stayed 4 nights in Nov 2025

8/10 Good

Tetsuo, Long Island City

Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Flexible room cleaning options.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raymond, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Flexible room cleaning options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Rooms was great! Location is great! plus washer and dryer, what more can you ask for? Its not the biggest room, but for Tokyo standards its normal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious for Tokyo. Super quiet. Loved having a washer/dryer in our room and the option to have our trash taken out every day (we were there for 9 nights). Loved the location most of all. Short train rides to all the neighborhoods we wanted to visit. Ginza is an ideal central location if you don't want to be in a party area but want to be close-in. We would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Everything was great except was given a room with a view of staircase. That was a bit disappointed considering our 1st time staying there.
Stayed 4 nights in Nov 2025

6/10 Okay

Alexander

Stayed 8 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

6/10 Okay

Isabella Louise

Disliked: Cleanliness, amenities
My stay at this hotel was overall okay, but there were a few areas that could be improved. The staff was friendly and check-in was smooth, which I appreciated. The location is convenient, and the general atmosphere of the hotel is pleasant. However, the biggest issue for me was the room cleanliness. While the space itself was comfortable, it didn’t feel as clean as it should be upon arrival. With a bit more attention to detail from housekeeping, the experience could have been much better. Overall, it was a decent stay for the price especially in Ginza but improving room cleanliness would make a noticeable difference and elevate the quality of the stay. I might consider returning if these issues are addressed.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Staff & service, amenities
disclosure/price adjustment when a window is blocked by a fire escape
Stayed 5 nights in Nov 2025

8/10 Good

Irene

Stayed 5 nights in Nov 2025

6/10 Okay

Lawrence

Disliked: Amenities
The hotel needs to supplies more amenities. It’s better to have the razor comes with shaving cream. Also add bath salt
Stayed 3 nights in Nov 2025

8/10 Good

NARBEH

Stayed 4 nights in Nov 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities
It was a very clean and comfortable room.
Stayed 9 nights in Nov 2025

10/10 Excellent

Chang Won, sugar hill

Liked: Cleanliness, amenities, property conditions & facilities
good quality stay
Stayed 3 nights in Jul 2025

8/10 Good

Rohan

Traveled with family
Liked: Staff & service
Disliked: Amenities
The room was fine, although not fully clean. Layout was nice. Like most Japanese hotels, the expectation is that you have a bag that can open from the front so you don't need a lot of space to look through luggage, so it's not the best regarding that, nor did it have a place to store clothes even though there was unused room under the bed. Seems meant mainly for business purposes, considering there's room taken for a pants press and other accommodations for that. Amenities like coffee are a bunch of packets and stuff on the first floor, which was annoying.
Stayed 3 nights in Nov 2025