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The Ritz-Carlton, Tokyo

5.0 star property

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Photo gallery for The Ritz-Carlton, Tokyo

Exterior
Lobby
Indoor pool
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$1,819
$1,654 nightly
$1,819 total
Apr 9 - Apr 10

Explore the area

View in a map
Tokyo Midtown, 9-7-1 Akasaka, Minato-ku, Tokyo, Tokyo, 107-6245
  • Place, Tokyo Midtown
    ‪1 min walk‬
  • Place, Roppongi Hills
    ‪8 min walk‬
  • Place, Tokyo Tower
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Club Carlton Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Club Carlton Suite, 1 Bedroom, Non Smoking

  • City view
  • 1291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Club Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, 1 Bedroom, Non Smoking

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Club Premier Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Premier Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Suite, 1 Bedroom, Non Smoking

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Suite, 1 Bedroom, Non Smoking

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Room, 2 Queen Beds

Club Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, minibar, in-room safe

Club Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Modern Japanese Suite, 1 Bedroom, Non Smoking

Modern Japanese Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, minibar, in-room safe

Modern Japanese Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Carlton Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Carlton Suite, 1 Bedroom, Non Smoking

  • City view
  • 1291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room, 1 King Bed, Non Smoking

Club Deluxe Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, minibar, in-room safe

Club Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Tokyo

With a stay at The Ritz-Carlton, Tokyo, you'll be centrally located in Tokyo, steps from Tokyo Midtown and Suntory Museum of Art. .This luxury hotel is 0.1 mi (0.1 km) from 21 21 Design Sight and 0.3 mi (0.5 km) from National Art Center, Tokyo.

What's nearby

  • Tokyo Midtown - 1 min walk - 0.0 miles
  • Billboard Live - 3 min walk - 0.2 miles
  • National Art Center, Tokyo - 6 min walk - 0.4 miles
  • Roppongi Hills - 8 min walk - 0.4 miles
  • Tokyo Tower - 5 min drive - 1.3 miles

Getting around

  • Shimbashi Station - 3 min drive
  • Roppongi Station - 6 min walk
  • Haneda Airport (HND) - 43 min drive

Restaurants

  • ‪DEAN & DELUCA Cafe - ‬5 min walk
  • ‪The Ritz-Carlton The Lobby Lounge & Bar - ‬1 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪鈴波 - ‬3 min walk
  • ‪鶏三和 - ‬5 min walk

About this property

The Ritz-Carlton, Tokyo

The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 60-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 245 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while 60-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Héritage by Kei Kobayashi, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Héritage by Kei Kobayashi - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Towers - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge and Bar - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Hinokizaka - This restaurant specializes in Japanese cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (JPY 8,000 per night; includes in/out privileges)
  • Valet parking on site (JPY 8,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,800 for adults and JPY 3,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Héritage by Kei Kobayashi
  • Hinokizaka
  • The Lobby Lounge and Bar
  • Towers

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Azure 45 restaurant is closed on Tuesdays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25056.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 20000 per night
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5800 for adults and JPY 3000 for children
  • Self parking fee: JPY 8000 per night (in/out privileges)
  • Valet parking fee: JPY 8000 per day
  • Rollaway bed fee: JPY 25056.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 4 years old are not allowed in the swimming pool, and guests under 15 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Tokyo
Ritz-Carlton Tokyo
Tokyo Ritz-Carlton
Minato Ritz-Carlton
Ritz Carlton Minato
Ritz Tokyo
Ritz-Carlton Tokyo Hotel Minato
The Ritz-Carlton Tokyo Japan
Ritz-Carlton Tokyo Hotel
Ritz Tokyo
Minato Ritz-Carlton
Ritz Carlton Minato
The Ritz Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo

The Ritz-Carlton, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 631 reviews
Rating 8 - Good. 111 out of 631 reviews
Rating 6 - Okay. 19 out of 631 reviews
Rating 4 - Poor. 9 out of 631 reviews
Rating 2 - Terrible. 3 out of 631 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bioseh, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Nov 2025

10/10 Excellent

Stefan, Boston

Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Stayed 1 night in Nov 2025

8/10 Good

Oleg

Stayed 1 night in Nov 2025

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. It was low occupancy, so we got upgraded to the 52nd floor. Could see Mt. Fuji at sunset in the distance
Stayed 1 night in Oct 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located at Tokyo Midtown. The rooms are big and comfortable and services are excellent,
Stayed 3 nights in Oct 2025

10/10 Excellent

Nurgis

Stayed 4 nights in Sep 2025

8/10 Good

Etsehiwot

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The hotel lobby is clean and modern . The staff members are very nice. The room and whole way carpet is old and musty. They need to get rid of carpet in hotel rooms . Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely wonderful, the view, the service, the experience. Totally worth the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Yasuko

Stayed 4 nights in Jun 2025

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes this place special is an incredible unwavering culture of service. If there is anything they can do to make their guest comfortable they will not hesitate to do it. Great place to spend a work or vacation stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

jody

Stayed 7 nights in Jul 2025

10/10 Excellent

Nawaim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

lara

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property perfectly located in the heart of the city. Service was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Karim

Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friend of the staff and willingness to go the extra mile to make you happy
Stayed 2 nights in May 2025

8/10 Good

Magdalena

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Qingxia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff, rooms are showing their age slightly but still a great value, would happily stay there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Amenities, property conditions & facilities
It is a fantastic place to stay in central Tokyo and especially wonderful with all Christmas decorations and of course the service is impeccable.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024