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Hotel New Otani Tokyo Garden Tower

4.5 star property

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Dining
Property grounds
Daily buffet breakfast for a fee
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$284
$258 nightly
$284 total
May 6 - May 7

Explore the area

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4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Akasaka Palace
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.4 out of 10
Exceptional
(21 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

8.8 out of 10
Excellent
(23 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.2 out of 10
Wonderful
(32 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Run of the House, Check in 17:00 - Check out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Run of the House, Check in 17:00 - Check out 12:00

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Restaurant
Hotel New Otani Tokyo The Main
Chiyoda
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,201 reviews
$315 nightly
The price is $347
May 6 - May 7
Hotel New Otani Tokyo The Main

About the neighborhood

Tokyo

With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 2.2 mi (3.5 km) from Nippon Budokan and 2.6 mi (4.2 km) from Shibuya Crossing.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 miles
  • Akasaka Palace - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 2 min drive - 0.7 miles
  • Chidorigafuchi Park - 2 min drive - 0.7 miles
  • Tokyo Midtown - 4 min drive - 1.3 miles

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 75 min drive

Restaurants

  • ‪エリックサウス - ‬13 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪La Précieuse - ‬13 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 836 guestrooms featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 965 out of 1278 reviews
Rating 8 - Good. 214 out of 1278 reviews
Rating 6 - Okay. 57 out of 1278 reviews
Rating 4 - Poor. 23 out of 1278 reviews
Rating 2 - Terrible. 19 out of 1278 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive and respectful security guards, housekeeping, and a good variety of events.
Stayed 8 nights in Dec 2025

8/10 Good

Haibo

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was good but the staff wasn't with limited knowledge of the hotel and English.
Stayed 5 nights in Dec 2025

8/10 Good

DEREK

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff. Room was a bit too warm at night, was hard to sleep comfortably. Asked to have our system checked and they said there's nothing else that can be done. Other than that it was a nice stay.
Stayed 4 nights in Dec 2025

4/10 Poor

Elon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and close to all the shopping (short taxi rides). Garden tower rooms we had were very small. I am guessing the Forbes 4 star rating is based on its main hotel but not based on garden towers. I would recommend main building over garden towers. My room was too dark and one light in bathroom didn’t work. Couldn’t cool down the room grandma stayed in- too hot. The room me and my wife stayed in couldn’t be warmed up enough - too cold in our room. Shower/bath is small and old - not deserving Otani name. This might as well be a $150 room. No wonder their price was so low for a hotel with such high rating. Seems like garden tower is an afterthought. All services are for the main building. I would either pay less for this kind of room or pay more for a true luxury hotel room. Other than great location and great dining choices, my family liked none other aspects of the hotel. The garden is also great but unfortunately the hotel we stayed in prior to this hotel had an even better garden.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheng Rui

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing. Our room had an excellent view of the city and distant Mount Fuji. The amenities in the bathroom were numerous.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tony

staff is very helpful and friendly!
Stayed 4 nights in Dec 2025

10/10 Excellent

Zach

Traveled with family and small children
Liked: Cleanliness, amenities
Best hotel In Tokyo I’ve ever stayed in.
Stayed 4 nights in Dec 2025

8/10 Good

bastiaan

Traveled with family
Liked: Cleanliness, staff & service, amenities
location is perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyunho

Stayed 3 nights in Dec 2025

10/10 Excellent

Ngoc Tran

Stayed 3 nights in Nov 2025

6/10 Okay

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. Could really use concierge help in making restaurant reservation. They weee suppose to be open until 7pm but was gone at 6pm. Also, unfortunately the breakfast buffets were underwhelming. They are far below Asia standards.not enough selection,
Stayed 4 nights in Dec 2025

10/10 Excellent

Sumil

Stayed 3 nights in Dec 2025

8/10 Good

Hongli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and prompt. The room was very clean.
Beautiful garden on property still had some fall color in late December
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Yu Chang

Stayed 4 nights in Dec 2025

10/10 Excellent

Tejovikas

Stayed 3 nights in Dec 2025

4/10 Poor

Yoshinobu

Stayed 1 night in Dec 2025

10/10 Excellent

Keiko

Clean room, efficient staff, delicious food and gorgeous view. Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Griselda

Stayed 4 nights in Dec 2025

8/10 Good

SANTIAGO

Liked: Cleanliness, amenities, property conditions & facilities
Corteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous staff, clean room, and excellent breakfast. The only minor drawback was that the hotel reception was still closed when we checked out for our early flight.
Stayed 3 nights in Dec 2025

8/10 Good

Dillon

Stayed 6 nights in Dec 2025

10/10 Excellent

Rodrigo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well maintained every day of the stay
Stayed 10 nights in Nov 2025

10/10 Excellent

Helder

Business traveler
Liked: Cleanliness, staff & service, amenities
Want to come back again!
Stayed 6 nights in Dec 2025