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Hotel New Otani Tokyo Garden Tower

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Property amenity
Dining
Daily buffet breakfast for a fee
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
The current price is $264
$240 nightly
$264 total
Jun 9 - Jun 10

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Akasaka Palace
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non-Smoking (Breakfast for bed-sharing children is extra)

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

  • Garden view
  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.4 out of 10
Exceptional
(23 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.0 out of 10
Wonderful
(24 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.2 out of 10
Wonderful
(35 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non-Smoking (Breakfast for bed-sharing children is extra)

9.8 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Run of the House, Check in 17:00 - Check out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Run of the House, Check in 17:00 - Check out 12:00

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking (Breakfast for bed-sharing children is extra)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking (BF for bed-sharing children is extra)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Tokyo

With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3 mi (4.8 km) from Tokyo Dome.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 miles
  • Akasaka Palace - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 2 min drive - 0.7 miles
  • Chidorigafuchi Park - 2 min drive - 0.7 miles
  • Tokyo Midtown - 4 min drive - 1.3 miles

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 75 min drive

Restaurants

  • ‪エリックサウス - ‬13 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪SATSUKI - ‬4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 836 guestrooms featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 10 to September 23
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1048 out of 1376 reviews
Rating 8 - Good. 222 out of 1376 reviews
Rating 6 - Okay. 61 out of 1376 reviews
Rating 4 - Poor. 25 out of 1376 reviews
Rating 2 - Terrible. 20 out of 1376 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherri

Stayed 3 nights in Feb 2026

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was awesome! Location is exactly what we needed
Stayed 7 nights in Feb 2026

10/10 Excellent

Anita, Rowland Heights

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpfu! Clean room
Stayed 5 nights in Feb 2026

10/10 Excellent

JIYEONG

Stayed 3 nights in Feb 2026

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! To everyone reading this, I know hotels can be a difficult endeavor when traveling, but this hotel was fantastic. There are some reviews here that make it sound scary and even google does too. I stayed here and would definitely stay here again. Quiet and comfortable. Excellent view (city view) and staff was great and friendly. I am a very picky person when it comes to hotels. I hope this review helps all of you trying to have a great time in Japan! Best wishes!
Stayed 3 nights in Feb 2026

10/10 Excellent

Branislava

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 12 nights in Feb 2026

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay overall! The staff was friendly and attentive, and the room was exceptionally clean. My only concern was the mattress—it was a bit too firm for my comfort, which made sleeping a little difficult. Everything else was great.
Stayed 3 nights in Feb 2026

10/10 Excellent

kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was A+!
Stayed 5 nights in Feb 2026

10/10 Excellent

Donald

Stayed 3 nights in Feb 2026

8/10 Good

Colter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view and room was excellent. It was truly a wonderful experience. The staff did seem a little curt when helping us.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The room was clean and very quite. It was cleaned everyday. Good location with lots of food options near by and a train station. Waterfall and hotel grounds were beautiful
Stayed 3 nights in Feb 2026

10/10 Excellent

Genesis, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was amazing. Starting the day with an amazing view from the 40th floor breakfast, or garden view ground floor. The staff was helpful and made our stay smooth, with our accessibility needs.
Partial view from our breakfast on the lobby.
Night view from the room.
Stayed 2 nights in Feb 2026

2/10 Terrible

My, Kirkland

Disliked: Amenities
Booked as 7 persons but beds were enough for 4. As a result, must pay exorbitant extra room to accommodate 3 others. Overpriced breakfast that used to be good but now is average compared to others’ quality.
Stayed 3 nights in Feb 2026

4/10 Poor

Sylvia

Clean but unfriendly staff esp at front desk - did not feel welcomed as non-Japanese tourists
Stayed 2 nights in Dec 2025

10/10 Excellent

Yane, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff service and attitude. Great food in hotel restaurants but quite expensive!
Stayed 1 night in Feb 2026

10/10 Excellent

Jacoba

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 6 nights in Dec 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big and huge shower. Location very central and easy access to Metro. Staff is the best. I had lost my glasses and maintenance service found them and managed to have them shipped the same day to my next hotel 4 hours from there. thank you
Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice, large room, well decorated and large bathroom. Good location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful, the garden is divine, the staff is as so kind and friendly. The room had everything we needed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nuo

Stayed 1 night in Jan 2026

10/10 Excellent

Shen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, service great. Good support on baby’s facilities.
Stayed 5 nights in Jan 2026

10/10 Excellent

Zhigang

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Yazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room , great staff
Stayed 6 nights in Jan 2026

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful hotel. Spotless rooms. Very friendly staff. Always willing to help
Stayed 5 nights in Jan 2026

10/10 Excellent

Xiao

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Hotel New Otani Tokyo Garden Tower was excellent. The location is truly unbeatable, convenient for getting around Tokyo while still feeling calm and removed from the city rush. The garden is a real highlight: beautifully maintained, peaceful, and the perfect place for a morning walk or a relaxing break after a busy day. Breakfast was outstanding with a wide variety of options and high quality across the board. Everything felt fresh, thoughtfully prepared, and the service was smooth even when it was busy.
Stayed 2 nights in Jan 2026

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