The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

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2 bars/lounges
Property video
Minibar, in-room safe, desk, blackout drapes
2 bars/lounges
Minibar, in-room safe, desk, blackout drapes
Luxury
5.0 star property
9.2

Wonderful

Sanctuary within Tokyo's gardens

Panoramic Tokyo Tower views grace the 33rd-floor skybar and restaurant. Seven dining venues serve Japanese and international cuisine in elegant surroundings. Unwind in the luxurious onsen hot springs or enjoy spa treatments overlooking Shiba Park's serene greenery.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $377
$341 nightly
$377 total
May 6 - May 7

Explore the area

View in a map
4-8-1 Shibakoen Minato-ku, Tokyo, Tokyo-to, 105-8563
  • Place, Shiba Park
    ‪2 min walk‬
  • Place, Zojoji Temple
    ‪5 min walk‬
  • Place, Tokyo Tower
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Standard Twin Room, Non Smoking, 3-18F

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Corner King Room, Non Smoking, 3-18F

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Japanese Garden Suite, Non Smoking, 2F [2 single beds and 2 Japanese futons]

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 780 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Futons and 2 Twin Beds
  • Free WiFi

Club King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Corner King Room, Non Smoking, 3-18F [Tokyo Tower View]

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Corner King, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F [Tokyo Tower View]

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Panoramic Corner King Room, Non Smoking, 19-28F

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View]

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic King Room, Non Smoking, 20-27F

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Twin Room, Non Smoking, 19-28F

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Panoramic Junior Suite Room, Non Smoking, 19-28F

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Prince Suite Room, Non Smoking, 19-28F

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1219 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Panoramic Junior Suite King Room, Non Smoking, 22-27F

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic King Room, Non Smoking, 20-27F [Tokyo Tower View]

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Twin Room, Non Smoking, 19-28F [Tokyo Tower View]

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room, Non Smoking, 3-18F [Tokyo Tower View]

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Club King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F [Tokyo Tower View]

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room, Non Smoking, 3-18F[Tokyo Tower View](Extra bed added for 3rd adult person)

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Adjoining (2 Rooms), Deluxe Twin Rooms Non Smoking, 3-18F

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Adjoining (2 Rooms), Deluxe Twin Rooms Non-Smoking, 3-18F [Tokyo Tower View]

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Panoramic Junior Suite Room, Non smoking, 19-28F [Tokyo Tower View]

  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Japanese Garden Luxury Suite, Non Smoking, 2F [ 2 single beds and 4 Japanese futons]

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

Universal Room, Non-Smoking, 3F

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Universal Room, Non-Smoking, 3F, [Tokyo Tower View]

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Room No.17- Corner King Room, Non Smoking, 3-18F [Tokyo Tower View Bath Room]

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room No.17- Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View Bath Room]

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Connecting Room, Non-Smoking, 5-10F

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Panoramic Twin Room, Non Smoking - Club Lounge Access(Renewed October 2025),19-28F

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Panoramic King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 20-27F

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic King Room, Non Smoking - Club Lounge Access(Renewed October 2025),20-27F [TokyoTower View]

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Panoramic Junior Suite Room, Non Smoking - Club Lounge Access(Renewed October 2025), 19-28F

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Panoramic Junior Suite King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 22-27F

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Prince Suite Room, Non Smoking - Club Lounge Access(Renewed October 2025), 19-28F

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[October 2025 Newly Renovated] Tower View Suite, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] Familia Suite A, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] Familia Suite B, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] Panorama Suite, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

[October 2025 Newly Renovated] View Bath Suite, Non Smoking - Club Lounge Access, 32 Floor

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Club Corner King Room, Non Smoking - Club Lounge Access(Renewed October 2025), 29-31F

8.0 out of 10
Very good
(1 review)
  • City view
  • 401 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Park Suite Room, Non Smoking, 11-18F

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 823 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

Deluxe Twin Room, Non Smoking, 3-18F(Extra bed added for 3rd adult person)

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Tokyo

A stay at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This luxury hotel is 3 mi (4.8 km) from Shibuya Crossing and 4.2 mi (6.8 km) from Tokyo Dome.

What's nearby

  • Shiba Park - 2 min walk - 0.1 miles
  • Zojoji Temple - 5 min walk - 0.3 miles
  • Tokyo Tower - 5 min walk - 0.3 miles
  • Azabudai Hills - 9 min walk - 0.5 miles
  • Roppongi Hills - 18 min walk - 1.0 mile

Getting around

  • Akabanebashi Station - 4 min walk
  • Hamamatsucho Station - 15 min walk
  • Narita Intl. Airport (NRT) - 66 min drive

Restaurants

  • ‪ロビーラウンジ - ‬3 min walk
  • ‪金蠍 - ‬6 min walk
  • ‪マリオンクレープ - ‬7 min walk
  • スカイラウンジ ステラガーデン
  • ‪豆の家 - ‬5 min walk

About this property

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection offers 644 accommodations with minibars and safes. This Tokyo hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. There are hot springs open between 6:00 AM and 10:00 PM.
Make yourself at home in one of the 644 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Stellar Garden, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 25284 square feet (2349 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stellar Garden - Onsite bar.
Private Dining Brise Vert - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Chinese Cuisine Yomeiden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Steakhouse Katsura - This steakhouse serves dinner only. Open daily.
Shibazakura - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Cuisine Yomeiden
  • Private Dining Brise Vert
  • Shibazakura
  • Steakhouse Katsura
  • Stellar Garden

Things to do

  • Gym
  • Hot spring
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25,284 square feet of space)

Outdoors

  • In a regional park

Spa

  • Facials
  • Hot spring
  • Hot springs open from 6:00 AM - 10:00 PM
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is served at Club Lounge located on the 32 floor of the property for guests who book a rate plan with Club Lounge access during 7 AM-11 AM (last order at 10:30 AM).
Additional fees apply to children 0-5 years old for breakfast when booked in a breakfast rate plan and sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5520 per person
  • Covered self parking fee: JPY 3000 per night
  • Facilities fee: JPY 5000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children aged below 13 years old are allowed in the Premium Club Lounge until 5:30 PM and must be accompanied by an adult.
Guests booked in rate plans with Club Lounge access may have breakfast at the Club Lounge on the 32nd floor. Breakfast is available in the Club Lounge from 7 AM-11 AM.
Guests must be at least 20 years old to access the fitness facility, spa, pool, and hot springs. Access to the hot springs is available for the listed optional facility fee.

We should mention

Hot springs access available from 6:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Hotel Tokyo Park Tower
Prince Park Tower Tokyo
Prince Park Minato
The Prince Park Hotel Tokyo
The Prince Park Tower Tokyo Hotel Minato
The Prince Park Tower Tokyo Japan
Prince Park Tower Tokyo Hotel
Prince Hotel
The Prince Park Tower Tokyo

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1756 out of 2314 reviews
Rating 8 - Good. 331 out of 2314 reviews
Rating 6 - Okay. 125 out of 2314 reviews
Rating 4 - Poor. 58 out of 2314 reviews
Rating 2 - Terrible. 44 out of 2314 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clinton, West Linn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and service were amazing, great location, spacious room. Definitely reccomend to anyone coming to Tokyo.
Stayed 1 night in Jan 2026

10/10 Excellent

Neel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great room, all you could want from a 5 star hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Morad, ANN ARBOR

Liked: Cleanliness, amenities, property conditions & facilities
Incredible location and views from top floor. I had club level access and the food and service was excellent. Hotel is recently renovated and seems brand new. There is full service sauna, spa and and gym. There is a bowling alley for guests to use with reservation. Service is impeccable. I had four nights stay so they offered free private ride to airport on my way out. I would definitely recommend this hotel brand and use it myself in future.
33rd floor lounge
33rd floor lounge
View from 32nd floor club level
Club lounge
Stayed 4 nights in Jan 2026

2/10 Terrible

yi

Disliked: Cleanliness, property conditions & facilities
During my recent stay at this hotel, items that I left inside my room were stolen. I lost jewelry and watches with a total value of over USD 70,000, which is completely unacceptable for any hotel, let alone one that claims to offer a safe and secure environment. What made the situation even more alarming was the hotel’s initial response. At first, the hotel staff did not want me to contact the police, which raised serious concerns about their handling of the incident and transparency. Only after insistence was the situation taken more seriously. Additionally, the hotel has major security and surveillance flaws. There is no camera covering the hallway or my room door at all. The only surveillance camera is located near the elevator, meaning there is no footage of who accessed the room corridor or my door. This is a significant security failure and makes it extremely difficult to investigate incidents like this. Overall, this hotel has very poor security management, inadequate surveillance, and an unacceptable response to a serious theft incident. I do not feel safe staying here and cannot recommend this hotel to anyone, especially guests traveling with valuables.
Stayed 1 night in Jan 2026

2/10 Terrible

yi

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
During my recent stay at this hotel, items that I left inside my room were stolen. I lost jewelry and watches with a total value of over USD 70,000, which is completely unacceptable for any hotel, let alone one that claims to offer a safe and secure environment. What made the situation even more alarming was the hotel’s initial response. At first, the hotel staff did not want me to contact the police, which raised serious concerns about their handling of the incident and transparency. Only after insistence was the situation taken more seriously. Additionally, the hotel has major security and surveillance flaws. There is no camera covering the hallway or my room door at all. The only surveillance camera is located near the elevator, meaning there is no footage of who accessed the room corridor or my door. This is a significant security failure and makes it extremely difficult to investigate incidents like this. Overall, this hotel has very poor security management, inadequate surveillance, and an unacceptable response to a serious theft incident. I do not feel safe staying here and cannot recommend this hotel to anyone, especially guests traveling with valuables.
Stayed 1 night in Jan 2026

10/10 Excellent

Sein

Stayed 3 nights in Jan 2026

6/10 Okay

Jake

Stayed 3 nights in Jan 2026

10/10 Excellent

Kelsey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and stocked with anything you may forget. Staff is very friendly and helpful. We are at the steakhouse and it was amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tuyen Thi

Liked: Cleanliness, amenities, property conditions & facilities
absolutely recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Neel

Stayed 7 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great location excellent service and great Rooms The Rooms with the view of Tokyo Tower are amazing Concierge was especially helpful getting his Reservations at short notice
Stayed 6 nights in Jan 2026

10/10 Excellent

john

Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

hans

Stayed 2 nights in Jan 2026

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing every single detail
Stayed 1 night in Jan 2026

10/10 Excellent

EVELYN

Stayed 1 night in Jan 2026

10/10 Excellent

Silenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ABSOLUTAMENTE SE QUE REGRESARÉ ESTE AÑO
Stayed 4 nights in Jan 2026

10/10 Excellent

samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Delightful rooms with a small balcony and a great view of the Tokyo Tower. The staff were really quite charming and there is a good selection of restaurants in the nearest vicinity of the hotel. Highly recommended.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Room was very spacious and clean. The service was amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING
Stayed 3 nights in Nov 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just good overall but not a wow, nothing went above and beyond. If anything it is not a 5 star experience due to some lack of attention and got a not so good experience at the breakfast with a staff.
Stayed 4 nights in Jan 2026

8/10 Good

david

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the club to the Tokyo tower
Stayed 6 nights in Jan 2026

10/10 Excellent

Marcella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had an amazing experience. The staff was so warm and inviting. They went above and beyond to make sure we enjoyed our stay.
Stayed 6 nights in Sep 2025