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Sutton Place Hotel Ueno

2.5 star property

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Photo gallery for Sutton Place Hotel Ueno

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board
Reception
Deluxe Double Room | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Full-size fridge, microwave, toaster, rice cooker
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
The current price is $82
$74 nightly
$82 total
Jun 21 - Jun 22

Explore the area

View in a map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005
  • Place, Ueno Park
    ‪5 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 4
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(13 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 201 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

Similar properties

Public bath
APA Hotel Ueno Ekimae
Taito
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,360 reviews
$58 nightly
The price is $64
Jul 12 - Jul 13
APA Hotel Ueno Ekimae

About the neighborhood

Tokyo

A stay at Sutton Place Hotel Ueno places you in the heart of Tokyo, within a 10-minute walk of Ueno Park and Ameyoko Shopping District. .This hotel is 1.5 mi (2.5 km) from Sensoji Temple and 2.4 mi (3.9 km) from Tokyo Dome.

What's nearby

  • Ueno Park - 5 min walk - 0.3 miles
  • Ameyoko Shopping District - 7 min walk - 0.4 miles
  • Ueno Zoo - 9 min walk - 0.5 miles
  • Tokyo National Museum - 11 min walk - 0.6 miles
  • Sensoji Temple - 19 min walk - 1.0 mile

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Narita Intl. Airport (NRT) - 79 min drive

Restaurants

  • ‪Gong cha - ‬12 min walk
  • ‪おわん - ‬2 min walk
  • ‪そばいち二八エキュート上野店 - ‬12 min walk
  • ‪マイカリー食堂 - ‬2 min walk
  • ‪恵園 - ‬2 min walk

About this property

Sutton Place Hotel Ueno

Sutton Place Hotel Ueno offers 50 air-conditioned accommodations with safes and rice cookers. 32-inch LCD televisions come with digital channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include shared/communal kitchens and hair dryers.

Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:30 PM - 8:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 105 out of 289 reviews
Rating 8 - Good. 100 out of 289 reviews
Rating 6 - Okay. 58 out of 289 reviews
Rating 4 - Poor. 20 out of 289 reviews
Rating 2 - Terrible. 6 out of 289 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Te Atu Rangi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly who knew some English which helps with language barriers
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MO CHANG

Liked: Cleanliness, staff & service, amenities
Staff is kind and nice, room is clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Amenities, property conditions & facilities
Great hotel, quiet, clean and easy overnight from Narita airport.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, good location, Great staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

I-Chi

Clean con
Stayed 5 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, a lot of dining options around area.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

DAVID MARIANO

Liked: Cleanliness, staff & service, amenities
Great staff, just i need a little more space to hang my clothes
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities
Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Close to Station
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and the room was nice.
Stayed 3 nights in May 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Christopher

Disliked: Property conditions & facilities, room comfort
This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is very comfortable to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, perfect bedding
Stayed 1 night in Nov 2023
Verified

8/10 Good

DESMOND

Liked: Staff & service, property conditions & facilities, room comfort
Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

まりな

Liked: Cleanliness, staff & service, property conditions & facilities
was very happy with the service by staff at Sutton Place Hotel Ueno.
Stayed 1 night in Oct 2024
Verified

8/10 Good

wing hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location. Within 5-10 mins from Ueno JR station
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Jennifer

Liked: Amenities
It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
Stayed 1 night in Apr 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025
Verified

8/10 Good

riley

Liked: Staff & service, property conditions & facilities, room comfort
Good stay, just the occasional japanese bug
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Xuanyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the ueno area was very convenient and the subway is very near
Stayed 1 night in May 2024

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