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Shibuya Excel Hotel Tokyu

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2 restaurants, breakfast served
View from room
Exterior
Reception
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $218
$198 nightly
$218 total
Jun 29 - Jun 30

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Excel Twin Room - Non-Smoking, 21st-24th Floor

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room - Non-Smoking, 21st-24th Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room - Non-Smoking, 7th-12th Floor

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room - Non-Smoking, 7th-12th Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room - Non-Smoking, 7th-12th Floor

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room - Non-Smoking, 7th-12th Floor

  • Sleeps 1
  • Free WiFi

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(44 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(31 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(56 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(25 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Front of property
Shibuya Tokyu REI Hotel
Shibuya
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,008 reviews
$160 nightly
The price is $176
Jun 30 - Jul 1
Shibuya Tokyu REI Hotel

About the neighborhood

Tokyo

A stay at Shibuya Excel Hotel Tokyu places you in the heart of Tokyo, steps from Shibuya Crossing and a 4-minute drive from National Stadium. .This luxury hotel is 2.8 mi (4.5 km) from Tokyo Tower and 3.5 mi (5.6 km) from Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • Shibuya Sky - 3 min walk - 0.2 miles
  • Shibuya Scramble Square - 3 min walk - 0.2 miles
  • Cerulean Tower - 3 min walk - 0.2 miles
  • Love Hotel Hill - 4 min walk - 0.3 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪カレーショップ C&C - ‬2 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 408 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1531 out of 2114 reviews
Rating 8 - Good. 397 out of 2114 reviews
Rating 6 - Okay. 118 out of 2114 reviews
Rating 4 - Poor. 32 out of 2114 reviews
Rating 2 - Terrible. 36 out of 2114 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Venkatsatish Chakrapany

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms clean and great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ziyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and location is the best
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super central with 7/11, transportation and many food options close by. Rooms were clean and staff were kind and helpful! Really enjoyed our stay and would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very friendly and helpful. The location was excellent, near restaurants and department stores.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Clean room, location, buffet choices, friendly staff.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lecretia

Liked: Cleanliness, property conditions & facilities
Loved my stay! Staff was very nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Room was very nice and staff was very helpful and friendly
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Genny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Arivanh

Liked: Cleanliness, amenities, property conditions & facilities
Great room, & service
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Seong Min

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location, great location for shopping and going anywhere. High standard Japanese hospitality service also so great.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
A variety of great, quality, tasty food and the view is amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
Clean quiet rooms with friendly staff. A perfect central location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, perfect location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Kalei

Liked: Cleanliness, property conditions & facilities
Great location. Very spacious rooms
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

DAIKI

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and their service was excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic and room was clean and a nice size.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was courteous and english speaking
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Martin

Was an excellent stay! Amazing location,
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic!
Stayed 5 nights in Jan 2026

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