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Shibuya Excel Hotel Tokyu

Property class: 4

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Photo gallery for Shibuya Excel Hotel Tokyu

A high-rise hotel room with large windows offering a city view.
A modern hotel room with a large window overlooking a bustling cityscape.
A tall, modern skyscraper with a grid-like facade and a prominent antenna on top.
A hotel room with two beds, a desk with a mirror, and a view of the city at night.
A spacious lobby with a large seating area, a bar, and large windows offering a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $310
$282 nightly
$310 total
Nov 23 - Nov 24

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for View Twin Non-Smoking, 13 - 19F

A hotel room with two beds, a desk, a TV, and a view of the city.

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(48 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

A hotel room with two beds, a TV, a desk, and a view of the city.

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Single Room, 1 Bedroom

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the city through a large window.

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Superior Double Room with Park View - Non-Smoking

A hotel room with a large bed, a desk with a TV, a small table, and a view of the cityscape through the window.

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(37 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Excel Double Room - Non-Smoking

A hotel room with a large bed, a small table, two armchairs, a desk with a chair, and a view of the city through a large window.

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Non-Smoking, 7 - 12F

A hotel room with a bed, two armchairs, a desk with a television, and a window with curtains.

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(27 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premier Double Non-Smoking, 14 - 19F

A hotel room with a large bed, a desk, a chair, and a sofa.

Premier Double Non-Smoking, 14 - 19F

8.8 out of 10
Excellent
(21 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Triple Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Quad Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a television, and a small table.

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free wired internet

View all photos for Semi Double Room Non-Smoking, 13 - 19F

A hotel room with a large window, a desk, a chair, and a small table.

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(57 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

A hotel room with a large bed, a small round table, a sofa, a TV, and a city view through the window.

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Twin Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(25 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Excel Twin Non-Smoking, 21 - 24F

A hotel room with two beds, a small table, a chair, and a large window with a city view.

Excel Twin Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(31 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Tokyo

A stay at Shibuya Excel Hotel Tokyu places you in the heart of Tokyo, steps from Shibuya Crossing and a 4-minute drive from MUFG Stadium. .This luxury hotel is 2.8 mi (4.5 km) from Tokyo Tower and 3.5 mi (5.6 km) from Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • Shibuya 109 Building - 2 min walk - 0.1 miles
  • Shibuya Sky - 3 min walk - 0.2 miles
  • Cerulean Tower - 3 min walk - 0.2 miles
  • Love Hotel Hill - 4 min walk - 0.3 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪カレーショップ C&C - ‬2 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk
  • ‪つばめグリル - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 408 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1693 out of 2324 reviews
Rating 8 - Good. 428 out of 2324 reviews
Rating 6 - Okay. 127 out of 2324 reviews
Rating 4 - Poor. 38 out of 2324 reviews
Rating 2 - Terrible. 38 out of 2324 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff very helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location for getting around Tokyo
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping and access to Shibuya Station.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and services in an amazing location right by Shibuya Crossing.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location great views and clean spacious room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very convenient location!! Worth every penny to stay here! Directly attached to the station and direct views of the Crossing and main areas!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Right on the corner of Shibuya Crossing, a train terminal across the street, and tons of shops and restaurants around. Staff were very friendly and helpful as well. We had a great time here!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an excellent stay. Staff was great, friendly, and always helpful! The location of the hotel was perfect for our first trip to Japan! We definitely will be back and stay at the Shibuya Excel Hotel!
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Amenities
Location is perfect !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good restaurants,
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good food Great great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second year staying at this property. Wonder breakfast! Amazing location and friendly staff.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient and staff very helpful and polite.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, and very nice rooms.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shibuya, clean and comfortable, helpful staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located near everything. Hotel was very nice. Staff was extremely helpful. I would definitely stay here again.
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a first time Tokyo trip and amazing view from the hotel. Breakfast was good.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location but the room seems small for the price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location great staff clean and modern , great breakfast buffet I will return again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful. Location is great. We had 2 rooms and cleaned.
Stayed 5 nights in Jul 2026

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