See all properties

Sheraton Grande Tokyo Bay Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Property video
Meeting facility
Breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
$162
$147 nightly
$162 total
Jan 12 - Jan 13, 2026

Explore the area

View in a map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Place, Tokyo Disney Resort®
    ‪1 min walk‬
  • Place, Tokyo Disneyland®
    ‪12 min walk‬
  • Place, Tokyo DisneySea®
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(74 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, Multiple Beds, Balcony

8.6 out of 10
Excellent
(54 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(15 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 431 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Lobby

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • Park view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Club Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, Multiple Beds

7.8 out of 10
Good
(22 reviews)
  • 603 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 3 Twin Beds, Balcony

9.2 out of 10
Wonderful
(41 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds (Dog Friendly)

Room, 3 Twin Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

8.6 out of 10
Excellent
(11 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Lobby
Grand Nikko Tokyo Bay Maihama
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 2,174 reviews
$137 nightly
The price is $151
Jan 12 - Jan 13, 2026
Grand Nikko Tokyo Bay Maihama

About the neighborhood

Urayasu

Located in Urayasu (Maihama), Sheraton Grande Tokyo Bay Hotel is steps from Tokyo Disney Resort® and a 3-minute drive from Tokyo Disneyland®. .This family-friendly hotel is 1.8 mi (3 km) from Tokyo DisneySea® and 2.3 mi (3.8 km) from Tokyo Bay.

What's nearby

  • Tokyo Disney Resort® - 1 min walk - 0.1 miles
  • Tokyo Disneyland® - 12 min walk - 0.7 miles
  • Ikspiari - 13 min walk - 0.7 miles
  • Tokyo DisneySea® - 13 min walk - 0.7 miles
  • Urayasu Sports Park - 13 min walk - 0.7 miles

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 6 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪ルックアウト・クックアウト - ‬14 min walk
  • ‪ユカタン・ベースキャンプ・グリル - ‬10 min walk
  • ‪スナグリーダックリング - ‬6 min walk
  • ‪ラ・タベルヌ・ド・ガストン - ‬14 min walk
  • ‪カスバ・フードコート (Casbah Food Court) - ‬11 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Make yourself at home in one of the 1016 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Grand Café, a restaurant that specializes in international cuisine. Dining is also available at the 3 coffee shops/cafes, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Urayasu? This hotel has 17567 square feet (1632 square meters) of space consisting of conference space and 14 meeting rooms. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on 2/25/2026 from 0 ~ 5AM. Air conditioning, lighting, and hot water will not be available during this time.Please note that the operating hours of some facilities may also change.
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to February 18 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1238 out of 2171 reviews
Rating 8 - Good. 552 out of 2171 reviews
Rating 6 - Okay. 222 out of 2171 reviews
Rating 4 - Poor. 91 out of 2171 reviews
Rating 2 - Terrible. 68 out of 2171 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Kate-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darshik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Family stay at Sheraton Grande Bay Hotel

We recently stayed at the Sheraton Resort for a family vacation, and it exceeded all our expectations! From the moment we arrived, the staff made us feel welcome and well cared for. Check-in was smooth, and the service throughout our stay was consistently friendly and professional. The room was spacious, clean, and perfect for our family, with a beautiful view and all the amenities we needed. The resort grounds were stunning—immaculately kept, with plenty of space for the kids to play and explore. What stood out most was how family-friendly the resort is. From activities for the kids to helpful staff who went out of their way to accommodate us, it really made for a stress-free and memorable holiday.
Stayed 5 nights in Aug 2025

10/10 Excellent

Santi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disney line is just accross the street, have a free shuttle to JR line for guests. Depends on your room location, some are outdated, but room size is great for Japan. Breakfast option is nice, fueling and gearing up for your full of fun day(s) at disney
Stayed 4 nights in Sep 2025

10/10 Excellent

Chiptoning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Jerrissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. The morning breakfast was amazing and the facility and surrounding area was very clean and beautiful views. This hotel was conveniently located.
Stayed 1 night in Aug 2025

6/10 Okay

Cedric

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is great and the lobby and other areas if the hotel are pristine. But the rooms are very outdated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Noe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi, AC, Pool, Breakfast, Lunch, Dinner
Stayed 5 nights in Aug 2025

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I booked because of the pictures of the outdoor pool. What they don’t tell you is it is £15 per adult to use it. I wanted to cool down in the afternoon after a very early Disney start. But this was too costly. A big diappointment as I’d have chosen a cheaper hotel if I know
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 4 nights in Aug 2025

8/10 Good

Bianca

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location for Disney, walking distance. Buffet breakfasts were great. However, it was very costly to purchase use of the pool facilities for our family. In my view the cost was too high per day for the quality of the facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Debby, New London

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great breakfast buffet close to Disney and the monorail
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2025

10/10 Excellent

Tiernan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Jul 2025

8/10 Good

My

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for Tokyo DisneyStore
Stayed 3 nights in Aug 2025

4/10 Poor

Cahit

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Conveniently located close to Disneyland and Disney sea. Long lines and long waits for meals and dining options. Pools and other amenities needed pre booking and proved almost impossible to get into. The water feature in the foyer had a very strong unpleasant smell for the whole week. The floor (4f) we were staying on also had a very strong damp smell. The room itself was fine and quite spacious however it was pretty run down considering it was a 'premium suite'. Low upkeep. I wouldn't recommend this hotel for the cost.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Traveled with family
Stayed 2 nights in Aug 2025

6/10 Okay

erika

Liked: Cleanliness, staff & service, room comfort
Would
Stayed 3 nights in Aug 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service
Everything is okay, comfy beds, housekeeping, the view, restaurants. The only issue we have is the hallway, it smells so old and carpets have lots of stain.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamata

Stayed 2 nights in Aug 2025

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a phenomenal stay hands down great facilities and amenities and great hotel staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney. Shuttle service to the monorail station. Friendly staff. Large room with separate beds for entire traveling party (5).
Stayed 3 nights in Aug 2025