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Sheraton Grande Tokyo Bay Hotel

4.5 star property

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Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Property video
Interior
Club Suite, 1 Double Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
$125
$114 nightly
$125 total
Apr 27 - Apr 28

Explore the area

View in a map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Place, Tokyo Disney Resort®
    ‪2 min walk‬
  • Place, Tokyo DisneySea®
    ‪17 min walk‬
  • Place, Tokyo Disneyland®
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

8.6 out of 10
Excellent
(81 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, Multiple Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.6 out of 10
Excellent
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Lobby

Club Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Club Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds (Dog Friendly)

Room, Multiple Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, Multiple Beds

7.8 out of 10
Good
(24 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 3 Twin Beds, Balcony

9.2 out of 10
Wonderful
(46 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, Multiple Beds (Dog Friendly)

Premium Room, Multiple Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, Multiple Beds (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

8.8 out of 10
Excellent
(12 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Urayasu

With a stay at Sheraton Grande Tokyo Bay Hotel in Urayasu (Maihama), you'll be a short 2-minute walk from Tokyo Disney Resort® and within 4 minutes by car from Tokyo Disneyland®. .This family-friendly hotel is 1.7 mi (2.8 km) from Tokyo DisneySea® and 2.3 mi (3.6 km) from Tokyo Bay.

What's nearby

  • Tokyo Disney Resort® - 2 min walk - 0.1 miles
  • Tokyo DisneySea® - 17 min walk - 0.9 miles
  • Urayasu Sports Park - 18 min walk - 1.0 mile
  • Ikspiari - 18 min walk - 1.0 mile
  • Tokyo Disneyland® - 18 min walk - 1.0 mile

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 4 min walk
  • Haneda Airport (HND) - 43 min drive

Restaurants

  • ‪ノーチラスギャレー - ‬17 min walk
  • ‪カスバ・フードコート (Casbah Food Court) - ‬13 min walk
  • ‪ユカタン・ベースキャンプ・グリル - ‬12 min walk
  • ‪ホライズンベイ・レストラン - ‬17 min walk
  • ‪ミゲルズ・エルドラド・キャンティーナ - ‬14 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Make yourself at home in one of the 1016 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Grand Café, a restaurant that specializes in international cuisine. Dining is also available at the 3 coffee shops/cafes, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Urayasu? This hotel has 17567 square feet (1632 square meters) of space consisting of conference space and 14 meeting rooms. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Centre, located next to JR Maihama Station, open 8 AM-3 PM.

Renovations and closures

This property is closed from February 24 2027 to February 27 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer). Access to this property's seasonal pool is available by reservation only.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1336 out of 2282 reviews
Rating 8 - Good. 574 out of 2282 reviews
Rating 6 - Okay. 217 out of 2282 reviews
Rating 4 - Poor. 96 out of 2282 reviews
Rating 2 - Terrible. 59 out of 2282 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

D'Angelo

Stayed 5 nights in Jan 2026

10/10 Excellent

Tat

Stayed 3 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 2 nights in Jan 2026

10/10 Excellent

SIMONE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with buffet breakfast. Very close to Disneyland which was great at the end of the day
Stayed 5 nights in Sep 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Glad to have stayed here for our Tokyo Disney experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Cathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good food and great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Leanne

Stayed 3 nights in Jan 2026

10/10 Excellent

Leoncio

Stayed 2 nights in Jan 2026

10/10 Excellent

Damien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and good food
Stayed 6 nights in Jan 2026

10/10 Excellent

GISELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Ocean Dream room. Enjoyed the shuttle to/from station and close proximity to Tokyo Disney, easy check in, staff very attentive, breakfast had variety, room was clean, bed was comfy, shops were convenient and view was beautiful. Liked the easy access pick up point for airport limousine bus as well. Had a really great stay.
Stayed 2 nights in Jan 2026

8/10 Good

Hans

Traveled with family
Liked: Amenities
The only downside to this hotel is the traffic at the lifts/elevator. There are no access to stairs. Overall, the staff are very helpful, fast, efficient and friendly. We will surely recommend this hotel to family, friends and colleagues.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael Jon

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The restaurants were excellent. The staff at this hotel couldn’t have been more courteous, polite and welcoming. I would definitely recommend this hotel to others.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 7 nights in Dec 2025

8/10 Good

Pauleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room given to us for 6 people was very cramped. If it were that tight, we might have instead booked 2 rooms. Barely fit us with our luggage. Otherwise very clean rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

John-John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room
Stayed 7 nights in Dec 2025

10/10 Excellent

Muhammad O

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and excellent staff. I wish their breakfast would have more western options.
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants at the facility and close proximity to Disney parks
Stayed 3 nights in Dec 2025

8/10 Good

Bhagmattie

Liked: Cleanliness, amenities, property conditions & facilities
The Sheraton Grande Tokyo Bay Hotel is an older property, but the rooms are spacious and comfortable, which we really appreciated. The staff were very kind, welcoming, and did their best to be helpful at all times. While there was a bit of a language barrier, the employees made genuine efforts to assist us, and their warmth really stood out. With some updates and additional English-language support, this hotel has the potential to offer an even better experience. Overall, it was a pleasant stay, and we were grateful for the hospitality.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Disney Resort location. Across the way from Disney station. Pleasant and friendly staff. Buffet Breakfast that was included is excellent for all travelers. Room stocked with all amenities.
Stayed 4 nights in Dec 2025

8/10 Good

BOON HONG

Stayed 3 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great location - helpful staff - would stay here again in a heartbeat
Stayed 6 nights in Dec 2025

10/10 Excellent

Leong Toh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with excellent restaurants.
Stayed 4 nights in Dec 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size and cleanliness was great. We could hear other movements through the roof/walls which was frustrating at times. Food options were very expensive and the quality and variety wasn't that great. Buffet breakfast was average.
Stayed 3 nights in Dec 2025

10/10 Excellent

Evan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place to relax before and after a trip to Disney.
Stayed 2 nights in Dec 2025