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Hyatt House Tokyo Shibuya

Property class: 4

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Photo gallery for Hyatt House Tokyo Shibuya

A stone pathway leading to a building with a modern design, surrounded by greenery and trees.
Creator video - submitted by Agnes Kumala
An indoor swimming pool with a modern design, featuring a long poolside area with lounge chairs and a hot tub.
A modern hotel lobby with a long reception desk, seating area with sofas and ottomans, and large windows offering views of the city.
A modern indoor swimming pool with lounge chairs, large windows, and a city view at night.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Shibuya 109 Building
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

A modern hotel room with a kitchenette, a bed with blue bedding, a small seating area, and a view of the city.

Deluxe Twin Room (with sofa bed)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room (with sofa bed)

A hotel room with a large bed, two bedside tables, a nightstand, a bench, a wall art piece, and a window with a city view.

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern living room with a dining area, large windows with a city view, and a sofa with decorative pillows.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Twin Suite

A modern living room with a dining area, large windows with a city view, and a sofa with decorative pillows.

Deluxe Twin Suite

  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Suite

A modern kitchen with a large window, a dining area with a table set for two, and a living area with a sofa and a TV.

Twin Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Room with Sofa Bed

A modern hotel room with a large bed, a desk with a chair, a sofa, and a television.

King Room with Sofa Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Suite

A modern kitchen with a large window, a dining area with a table set for two, and a living area with a sofa and a TV.

King Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Room

A modern hotel room with a large bed, a desk with a chair, a sofa, and a television.

King Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (with Day Bed)

A modern hotel room with a large bed, a seating area with a view, and a cityscape visible through the windows.

Premium Room, 1 King Bed (with Day Bed)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room (with Day Bed)

A modern hotel room with a bed, a dining area with a table and chairs, a small kitchen with a washing machine, and a bathroom with a mirror and sink.

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room with Sofa Bed

A modern bathroom with a washing machine, a large mirror, and a shower.

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window offering a city view.

Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

2 Twin Bed Deluxe Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Twin Room With Sofa Bed

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Tokyo

Hyatt House Tokyo Shibuya is centrally located in Tokyo, a 5-minute walk from Hachikō Memorial Statue and 6 minutes by foot from Shibuya Sky. .This hotel is 0.3 mi (0.4 km) from Shibuya Crossing and 0.4 mi (0.6 km) from Shibuya 109 Building.

What's nearby

  • Shibuya Sky - 3 min walk - 0.2 miles
  • Shibuya Scramble Square - 3 min walk - 0.2 miles
  • Cerulean Tower - 6 min walk - 0.4 miles
  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Shibuya 109 Building - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪SHIBUYA SKY - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hyatt House Tokyo Shibuya

Hyatt House Tokyo Shibuya offers 125 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At Hyatt House Tokyo Shibuya, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 3 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 258 out of 297 reviews
Rating 8 - Good. 30 out of 297 reviews
Rating 6 - Okay. 4 out of 297 reviews
Rating 4 - Poor. 3 out of 297 reviews
Rating 2 - Terrible. 2 out of 297 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel in shibuya if you are a first time Japan traveler or a frequent visitor. The staff is very welcoming , they speak many languages , and can help navigate anything needed.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mariette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The location of this hotel is perfect, near stores and restaurants. The room was clean, spacious and being able to do our laundry was wonderful! I highly recommend this hotel. We will stay here again the next time we visit Tokyo.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maitrayee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for three nights and had a great experience. The room was clean, quiet, and well maintained. Staff at the front desk were friendly and helpful throughout my stay. The location was convenient and close to restaurants and public transportation. Breakfast had good variety, and the Wi-Fi worked well. I would definitely stay here again.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

SHARMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was well equipped.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had laundry in room which was amazing. Breakfast was excellent. Nice size for 3 of us. Located so close to the train station which made it super easy to navigate all over Tokyo.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dermawan

Liked: Cleanliness, staff & service, amenities
Location is excellent… Room is clean and great layout We will definitely come and stay there again
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is ok but everything else is amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very modern and has all the amenities you need. The staff are incredibly helpful. Great location, only a 10 min walk to the Shibuya Crossing. Good luck navigating the maze that is Shibuya station! Will 100% stay at Hyatt House again and highly recommended.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Chadworth and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Judy

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Hovik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nearby
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

naomi

Liked: Cleanliness
Staff were not knowledgeable about basic surroundings and restaurants. Gave a list of food hall type restaurants nearby which were below average…so not helpful. Rooms are extremely basic and teeny tiny. Zero luxury.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Henson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
I stayed 12 nights, every single one of them were perfect. Located in Shibuya but tucked in a quieter area behind the station you can’t beat that. I will stay there again my next trip in Tokyo.
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Hui Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hyatt House Tokyo Shibuya. The room had both a washing machine and a small kitchen, which made it incredibly convenient for families traveling with children. Having the ability to do laundry and prepare simple meals made our stay much more comfortable, especially when traveling with a little one. The hotel’s location in Shibuya was also very convenient for getting around Tokyo. Overall, it was a very pleasant and family-friendly stay, and I would happily recommend it to other families visiting Tokyo.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

wayne

Liked: Amenities
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Malayphone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 5 nights stay. Staffs were extremely helpful. We were there to celebrate my daughters' birthday and Hotel gave us complimentary breakfasts and drinks. Our room was on the 14th floor with beautiful sunset view of the city. Excellent location and room was very clean with washer/dryer. Bed was very comfortable. We felt very safe and will definitely come back. Loved the Nepresso cafe in room, sure made us feel like home.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms! Loved our stay!
Stayed 3 nights in Mar 2025

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