HOTEL MYSTAYS Ueno East

3.0 star property

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Photo gallery for HOTEL MYSTAYS Ueno East

Daily buffet breakfast for a fee
Premium bedding, down comforters, desk, blackout drapes
Interior entrance
Exterior
Lobby

Room options

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(15 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Queen, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Queen, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

7.2 out of 10
Good
(5 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

7.0 out of 10
Good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Tokyo

Located in Tokyo (Taito), HOTEL MYSTAYS Ueno East is within a 15-minute walk of Ueno Park and Ameyoko Shopping District. .This hotel is 1.3 mi (2.1 km) from Sensoji Temple and 1.8 mi (3 km) from Tokyo Skytree.

What's nearby

  • Kitchen Town - 7 min walk - 0.4 miles
  • Ameyoko Shopping District - 9 min walk - 0.5 miles
  • Ueno Park - 9 min walk - 0.5 miles
  • Ueno Zoo - 10 min walk - 0.6 miles
  • Sensoji Temple - 18 min walk - 1.0 mile

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪おわん - ‬3 min walk
  • ‪ハリマ ケバブ ビリヤニ - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At HOTEL MYSTAYS Ueno East, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,600 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1210 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 322 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 175 out of 999 reviews
Rating 4 - Poor. 50 out of 999 reviews
Rating 2 - Terrible. 25 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Good location for the station (Ueno).
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diem

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient quiet and clean. And friendly staffs
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

XIN HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel Wellcome very well
Stayed 2 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was the wi-fi was poor, but otherwise it got the job done and is conveniently located jist next to Ueno station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good facility. Wifi works well. Walkable to Ueno Park, lot of stores and restaurants around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ann-Thamar

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice. It made the trip so much easier knowing that I could go to them with any questions made my stay the best!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Nihal

Liked: Cleanliness, amenities, property conditions & facilities
“This is a good hotel with close proximity to two train stations, approximately a 6- and 12-minute walk away. Several supermarkets are located nearby, and the property is centrally located.”
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
We had a quick one night stay here before heading back home and it was quite good! The breakfast was yummy with a good amount of options, hotel was maintained nicely and was very clean! The television was a bit outdated and the pillows were quite stiff, but past that it was a really good experience.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Juan Paulo

Liked: Cleanliness, property conditions & facilities
Was good for the price! Staff was friendly and helpful. If you just need a bed at the end of the day and something that is a bit more private than a capsule hotel, then this place is good!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

MD TAREQ

Liked: Cleanliness, amenities, property conditions & facilities
The most stood out experience was the breakfast. It was awesome.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice, clean hotel. The Ueno park and the Ameyoko market are within the walking distance. To Ginza, just hop on the Ginza line
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Faith

Liked: Amenities
Plenty of good shops and eateries nearby.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and helpful staff
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey compared to equivalent hotels in other parts of the world, but this is Tokyo, and it’s becoming more expensive and harder to find rooms. The location is excellent—very close to Ueno and within a reasonable walking distance from Asakusa Station. Breakfast is expensive if it’s not included in your rate, but you can find great coffee shops and bakeries in Ueno for much less than the cost of the hotel breakfast. The rooms are incredibly small, as is typical in Tokyo, even though we paid extra for a “regular” double‑size bed. That said, the room was immaculately clean, the staff were extremely kind, and overall we had a great stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Brittany

Liked: Staff & service
Disliked: Cleanliness
Staff were very friendly. Good location. Room was a bit dirty, mold near the heating vent. Top bed duvet had stains on.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location in a quieter street, loved the staff. Very close to Ueno Park and handy for Asakusa! I woukd stay again.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Frankie

Staff are good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Spacious room. Convenient to transportation and Ueno Park.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Amenities
Lovely stay
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Staff were very friendly, location is quiet and felt safe. About 12 min walk to Ueno station. Would stay here again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Naryalette

Liked: Cleanliness, staff & service, property conditions & facilities
Many convenient stores nearby
Stayed 2 nights in Aug 2025

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