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HOTEL MYSTAYS Ueno East

3.0 star property

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Photo gallery for HOTEL MYSTAYS Ueno East

Daily buffet breakfast (JPY 1760 per person)
Exterior
Premium bedding, down comforters, desk, blackout drapes
Lobby
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry
$48
$43 nightly
$48 total
Feb 23 - Feb 24

Explore the area

View in a map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ueno Park
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Zoo
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
  • Breakfast available
  • Laundry
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About the neighborhood

Tokyo

Located in Tokyo (Taito), HOTEL MYSTAYS Ueno East is within a 15-minute walk of Ueno Park and Ueno Zoo. .This hotel is 1.3 mi (2.1 km) from Sensoji Temple and 1.8 mi (3 km) from Tokyo Skytree.

What's nearby

  • Kitchen Town - 7 min walk - 0.4 miles
  • Ueno Park - 7 min walk - 0.4 miles
  • Ameyoko Shopping District - 9 min walk - 0.5 miles
  • Ueno Zoo - 10 min walk - 0.6 miles
  • Sensoji Temple - 18 min walk - 1.0 mile

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪おわん - ‬3 min walk
  • ‪ハリマ ケバブ ビリヤニ - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. LED televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At HOTEL MYSTAYS Ueno East, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,600 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1210 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 320 out of 999 reviews
Rating 8 - Good. 438 out of 999 reviews
Rating 6 - Okay. 166 out of 999 reviews
Rating 4 - Poor. 50 out of 999 reviews
Rating 2 - Terrible. 25 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 5 nights in Nov 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The room was very tiny but you figure out how to step over and around your belongings as it’s just a place to crash at night. It felt very clean! We paid for breakfast buffet one morning and it was a very nice spread of both Japanese and American food. The area is close to multiple subway stations and shopping/food.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice queen double bed. We were two with 3 luggages but still had some decent space. Depending which leg is going to be for you part of your trip I would recommend go for queen or king.
Stayed 3 nights in Oct 2025

10/10 Excellent

priscilla, Dee Why

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Oct 2025

8/10 Good

Faith

Traveled with family and small children
Liked: Amenities
Plenty of good shops and eateries nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Spacious room. Convenient to transportation and Ueno Park.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location in a quieter street, loved the staff. Very close to Ueno Park and handy for Asakusa! I woukd stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and helpful staff
Stayed 6 nights in Sep 2025

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Alice

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I think it was really worth the price. It was kinda old and I wouldn’t say it was the cleanest hotel because of that but it made my trip worth what I paid
Stayed 1 night in Sep 2025

10/10 Excellent

Chu Myat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Naryalette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Many convenient stores nearby
Stayed 2 nights in Aug 2025

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic
Stayed 5 nights in Aug 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here!
Stayed 4 nights in Jul 2025

8/10 Good

Maria, Saskatoon

Liked: Cleanliness, staff & service
Staff were very friendly, location is quiet and felt safe. About 12 min walk to Ueno station. Would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Zhao

Stayed 1 night in Jul 2025

2/10 Terrible

Nimit

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Terrible experience. Aircon not cooling room down after 2 hours inside room. Hotel provided clock / room temperature showing 23 degree. Upon checking with reception, they said set aircon dial to high which is just fan dial no temperature setting in room. If that doesn’t work, open window of room or can borrow fan. It’s terrible for aircon to not work when outside temperature during day is 33 humid and nights are 23.
Stayed 1 night in Jun 2025

8/10 Good

Abraham

Stayed 2 nights in Jun 2025

8/10 Good

Tanya Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.
Stayed 2 nights in May 2025

10/10 Excellent

Parwinderpal

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easily accessible nd connected to evry corner of city
Stayed 3 nights in Jun 2025

8/10 Good

Legeinia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to station and Family Mart
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to Ueno, Asakusa areas and transportation to other areas
Stayed 4 nights in May 2025