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Grand Hyatt Tokyo

5.0 star property

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Presidential Suite | Frette Italian sheets, premium bedding, down comforters, minibar
Suite (Ambassador) | Frette Italian sheets, premium bedding, down comforters, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
$440
$400 nightly
$440 total
Feb 9 - Feb 10

Explore the area

View in a map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Place, Roppongi Hills
    ‪1 min walk‬
  • Place, Tokyo City View
    ‪2 min walk‬
  • Place, Tokyo Midtown
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Grand Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 914 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Diplomat)

  • 1078 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium) | Frette Italian sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (Premium)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive) | Frette Italian sheets, premium bedding, down comforters, minibar

Grand Suite, 1 King Bed (Executive)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Diplomat)

Suite, 2 Twin Beds (Diplomat) | Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 2 Twin Beds (Diplomat)

9.0 out of 10
Wonderful
(2 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds (Club Access)

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Ambassador)

Suite (Ambassador) | Frette Italian sheets, premium bedding, down comforters, minibar

Suite (Ambassador)

  • 2023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Chariman)

Suite (Chariman) | Frette Italian sheets, premium bedding, down comforters, minibar

Suite (Chariman)

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Presidential Suite

  • 2798 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 2 Queen Beds (Club Access)

Premium Room, 2 Queen Beds (Club Access) | Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Club Access)

  • 839 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Family Suite, Multiple Beds

  • 1528 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

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The Capitol Hotel Tokyu

About the neighborhood

Tokyo

With a stay at Grand Hyatt Tokyo, you'll be centrally located in Tokyo, steps from Roppongi Hills and within a 5-minute walk of Tokyo City View. .This luxury hotel is 0.5 mi (0.8 km) from Mori Art Museum and 0.8 mi (1.3 km) from Tokyo Midtown.

What's nearby

  • Roppongi Hills - 1 min walk - 0.0 miles
  • Tokyo City View - 2 min walk - 0.1 miles
  • Mori Art Museum - 3 min walk - 0.2 miles
  • Tokyo Midtown - 8 min walk - 0.4 miles
  • Tokyo Tower - 5 min drive - 1.3 miles

Getting around

  • Ebisu Station - 4 min drive
  • Roppongi Station - 7 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪オーク ドア (The Oak Door) - ‬1 min walk
  • ‪RIGOLETTO BAR AND GRILL - ‬5 min walk
  • ‪グランド クラブ ラウンジ (Grand Club Lounge) - ‬1 min walk

About this property

Grand Hyatt Tokyo

Luxury Tokyo hotel connected to a shopping center, steps from Roppongi Hills
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 387 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Fiorentina, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 30138 square feet (2800 square meters) of space consisting of conference space and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fiorentina - This restaurant serves breakfast, lunch, and dinner.
Chinaroom - This restaurant serves lunch and dinner.
The French Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner.
Keyakizaka - This restaurant serves lunch and dinner.
Shunbou - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinaroom
  • Fiorentina
  • Keyakizaka
  • Shunbou
  • The French Kitchen

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 30,138 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • CD player
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 958 reviews
Rating 8 - Good. 194 out of 958 reviews
Rating 6 - Okay. 35 out of 958 reviews
Rating 4 - Poor. 16 out of 958 reviews
Rating 2 - Terrible. 18 out of 958 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Adrien

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

8/10 Good

YOGESH, GREENWICH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 8 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Meenakshi

Stayed 4 nights in Jul 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Nice large rooms. Friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

steven

Stayed 2 nights in Sep 2025

10/10 Excellent

Aadil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel, and first time visiting Tokyo. Already know, the next time I come, I will be staying here. Staff were so friendly and helpful. Rooms spacious and comfortable. Loved the 4 nights we spent here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ton-Duc David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Roponggi
Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality

Top quality hotel in the heart of Roppongi Hills. Great service and awesome gym and spa
Stayed 4 nights in Sep 2025

10/10 Excellent

ELiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, amenities and staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even better than expected. Convenient, excellent service, beautiful rooms, well-priced. My home away from home in Tokyo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miki

Stayed 1 night in Aug 2025

10/10 Excellent

Kadeen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience.Really convenient area. Hotel staff very friendly and very helpful. Would definitely recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 4 nights in Jul 2025

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and attentive staff. Will definitely return if back in town
Stayed 4 nights in Jul 2025

10/10 Excellent

Syon

Stayed 2 nights in Jul 2025

10/10 Excellent

Trista, Balmain

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Wonderful clean facilities. Close to transport and 7-11 just around the corner.
Stayed 5 nights in Jul 2025

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was an awesome vacation. They went above and beyond to cater to our needs.
Stayed 4 nights in Jul 2025