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ELE hotel Ginza East

Property class: 2.5

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Photo gallery for ELE hotel Ginza East

A modern lobby with a glass table, seating area, and a reception desk.
A modern waiting area with two sofas, a wooden table, and a wall-mounted clock.
The exterior of ELE Hotel Ginza East with a tiled facade, a glass entrance, and a sign indicating the hotel's name.
A hotel room with two beds, a chair, a lamp, and a ceiling fan.
An elevator with a fire extinguisher and a no-smoking sign.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-15-10, Shintomi, Tokyo, Tokyo, 104-0041
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Place, Tsukiji Outer Market
    ‪9 min walk‬
  • Place, Tsukiji Hongan-ji Temple
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Double

A hotel room with a bed, a desk with a chair, a sink, a mirror, and a television on the wall.

Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non-smoking

A hotel room with a bed, desk, chair, TV, and a bathroom with a sink and mirror.

Single Room, Non-smoking

  • Sleeps 1

View all photos for Twin Room, Non-smoking

A hotel room with a bed, a desk with a chair, a sink, and a television.

Twin Room, Non-smoking

  • Sleeps 3

View all photos for Double Room, Non-smoking

A hotel room with a bed, a desk, a chair, a sink, a mirror, a television, and a window with curtains.

Double Room, Non-smoking

  • Sleeps 3

View all photos for Standard Single Room

Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk with a chair, a sink, and a television.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a computer, a chair, a sink, and a television.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Lobby

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Lobby

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Single

A modern lobby with a glass table, blue seating, a bookshelf, and an elevator.

Single

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double

A modern lobby with a glass table, blue seating, a bookshelf, and an elevator.

Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin

A modern lobby with a glass table, blue seating, a bookshelf, and an elevator.

Twin

  • Sleeps 2
  • 2 Twin Beds

DOUBLE NON SMOKING

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

Double or Twin STANDARD

  • Sleeps 6

Room ONE BED

  • Sleeps 10

Room TWO BEDS

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

SINGLE WITH DOUBLE BED

  • Sleeps 1

SINGLE NON SMOKING

  • Sleeps 1

SINGLE STANDARD

  • Sleeps 1

TWIN NON SMOKING

  • Sleeps 4

TWIN STANDARD

  • Sleeps 4

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  • Free WiFi
  • Restaurant
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  • Breakfast available
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The price is $93
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About the neighborhood

Tokyo

With a stay at ELE hotel Ginza East in Tokyo (Chuo), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Bay. .This hotel is 0.5 mi (0.9 km) from Tsukiji Outer Market and 2.5 mi (4.1 km) from Tokyo Tower.

What's nearby

  • Kabuki-za Theatre - 9 min walk - 0.5 miles
  • Tsukiji Outer Market - 9 min walk - 0.5 miles
  • Tsukiji Hongan-ji Temple - 9 min walk - 0.5 miles
  • Tokyo Square Garden - 11 min walk - 0.6 miles
  • Ginza Six - 13 min walk - 0.7 miles

Getting around

  • Shintomicho Station - 3 min walk
  • Hatchobori Station - 4 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪支那麺 はしご - ‬2 min walk
  • ‪ampere - ‬2 min walk
  • ‪桂庵 新富店 - ‬1 min walk
  • ‪笠岡らーめんTaketonbo 新富町店 - ‬2 min walk
  • ‪博多流 斗樹 - ‬2 min walk

About this property

ELE hotel Ginza East

ELE hotel Ginza East offers 36 accommodations with bathrobes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 東京都中保生環き第146

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

α One More Heart Hotel
ELE hotel Ginza East Hotel
ELE hotel Ginza East Tokyo
alpha One More Heart Hotel
ELE hotel Ginza East Hotel Tokyo

ELE hotel Ginza East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 96 reviews
Rating 8 - Good. 23 out of 96 reviews
Rating 6 - Okay. 20 out of 96 reviews
Rating 4 - Poor. 16 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly and helpful staff, basic good value hotel.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
It was a good place to stay overnight between travels
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and enough room to stay one night.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great for price
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, very decent. It’s quite and central, perfect for the traveller who only needs a place to rest at night. 👍
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anazing location! Quiet neighborhood. Staff are all very friendly and helpful and speak great english.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cramped for 2 adults but the staff were fantastic and the hotel is handy to two subway stations and an easy walk to Tsukiji Fish Markets.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ginza area
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Above average. Worth the price
Stayed 6 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably an old apartment converted to a hotel. From an American standpoint, this is a motel - just way nicer than any motel in the US and not as nice as any other budget hotel in Japan.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Staff very courteous. Room was small, even by business hotel standards. Shower/toilet space was more roomy. Noise level at bedtime was good. Could have used an additional pillow.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is the best
Stayed 5 nights in Mar 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice

Great service from the receptionist. Great to get help with storing the luggage after checkout. Not very clean rooms, some dust in the corners.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, convenient with washer.

A bit small for a couple but that's probably fairly normal for Tokyo. Location was good, not too far away from the metro system. There are two washing machines and two dryerd which was great as we were in the middle of a five week long trip.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt more like an apartment stay without kitchen.

Good enough for short stay. Since I stayed there alone, I’m not sure how big a room is for two people but it was good enough of everything for budget stay. A lady at the reception when I checked in was very kind and generous.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only 3 reasons that made this tiny room tolerable! At reception, Anu (from Nepal) gave excellent service, she is so nice, helpful, & awesome! The shower pressure is amazing, but didn't like the mirror in the shower. The cleaning staff is very efficient. Only downfall is the tiny size of the room, the size of a hallway!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Good
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Located about 6 minutes walk from Hibiya Line H12 station exit A3. Within 5 minutes of 7-11, Family Mart, and plethora of restaurants (most were closed for New Year's holiday). I was in room 704. Appears to be an older building. Last minute find. Reasonable price. Friendly staff. Amazing water pressure for shower (seems typical in Japan). Small but comfortable room (could use some layout changes to maximize space but this is me whom likes to change the furniture to suit my tastes). I would recommend this hotel as it is 3 stations (H12 to H9) to Ginza or you can walk to Ginza (about 25 minutes or so).
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Very bad experience: room half broken and no hot water in the shower When check out, nobody was there so I can't complain If you go there, check condition of everything to avoid surprises in the morning
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Poor value for money
Stayed 4 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower had mould all over. We asked for a new room and they said they were fully booked. We called back and said we would give a 1 star rating, and all if a sudden the room next door was available for us. AC never worked past 28C. They gave us a fan.
Verified review

6/10 Okay

Liked: Staff & service
2名ご利用のお部屋だったんですが、 1人でも充分でした。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
長期滞在に良いと思います。 基本寝るだけなので、静かだし、立地は良いし、コンビニはそこそこ近いからよい宿でした。 水場が部屋にあるから使いやすい。 バスタブはなく、シャワーだけ。バスタオルの置き場が遠い（笑）少し工夫すれば、快適な空間になると思います。 私はよかった宿です。
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
コスパと立地は良いだがエアコンの空気孔がカビだらけで 臭いのと湿度が下がらず、ずっと70~80％なので掃除やメンテナンスを したほうが良い。
Stayed 4 nights in Jun 2026