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One Tijuana Otay

Property class: 3

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Photo gallery for One Tijuana Otay

A room with a hanging chair, a bean bag, and a wall-mounted light fixture.
A modern hotel room with a bed, bedside table, and a desk with a chair.
A modern conference room with multiple tables and chairs, a flat-screen TV mounted on the wall, and a patterned wall design.
A modern lounge area with a sofa, chairs, and a wall with a geometric pattern and a motivational quote.
A multi-story hotel with a prominent 'one hotel' sign on the facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
The current price is $102
$90 nightly
$102 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A neatly made bed with a textured pillow, a wooden table, and a blue chair in a modern room with geometric wall patterns and a hanging light fixture.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(95 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

A compact hotel room with a bed, a desk with a laptop, a chair, and a wall socket.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(40 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Tijuana

When you stay at One Tijuana Otay in Tijuana, you'll be connected to a shopping center, a 4-minute drive from U.S. Consulate General Tijuana and 8 minutes from Estadio Caliente. .This hotel is 6.2 mi (10.1 km) from San Ysidro Border Crossing and 6.8 mi (10.9 km) from Las Americas Premium Outlets.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 miles
  • Caliente Casino - 2 min walk - 0.1 miles
  • Autonomous University of Baja California - 10 min walk - 0.6 miles
  • U.S. Consulate General Tijuana - 15 min walk - 0.8 miles
  • High Performance Center in Tijuana - 17 min walk - 0.9 miles

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 27 min drive
  • Tijuana Intl. Airport (TIJ) - 11 min drive

Restaurants

  • ‪ComicX Tijuana Plaza Alameda Otay - ‬1 min walk
  • ‪Café de la Flor - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬1 min walk
  • ‪Baristi - ‬2 min walk

About this property

One Tijuana Otay

One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2018.
Grab a bite from the snack bar/deli serving guests of One Tijuana Otay. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2018
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 951 out of 1548 reviews
Rating 8 - Good. 298 out of 1548 reviews
Rating 6 - Okay. 166 out of 1548 reviews
Rating 4 - Poor. 58 out of 1548 reviews
Rating 2 - Terrible. 75 out of 1548 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, lots of parking, clean room, good water pressure, great restaurants and bars within walking distance…we loved our stay!!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and super convenient to US consulate as you cannot bring electronics. Neighborhood is very very good with a lot to do. Even a movie theater. And sport bar porter’s has excellent vibe, too.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here and its a great spot close to the border and airport. Love the breakfast buffet and that the plaza is open late to walk around and get a coffee or food. Rooms are great and super comfy beds. Staff os always welcoming too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to my purpose (visa renewal), full of restaurants and cafeterias
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
There is a night club right in front of the hotel. We stayed Friday night and could not sleep until 4am , walls are so thin that you can hear everything from the next room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the complimentary breakfast even better
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Breakfast was ok rooms are small and wals thin
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, Business friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Very clean and Great location
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Hotel is Inside a shopping mall with secure parking that you have to pay. Breakfast was good. Place ok for one night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean , staff is friendly,
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is was the only issue Everything else good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dirty bathroom and shower the bedroom linen was filthy it’s a run down hotel not suitable for family’s
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. No need to get out of the shopping center where the hotel is at. I wish they offered electric car (EV) charging.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Very small rooms, but comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service I loved
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026