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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Front of property
Reception
Reception
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, Our Lady of Guadalupe Cathedral
    ‪5 min walk‬
  • Place, Tijuana Arch
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Tijuana

With a stay at Hotel West Plaza , you'll be centrally located in Tijuana, a 5-minute drive from San Ysidro Border Crossing and 6 minutes from Las Americas Premium Outlets. .This hotel is 19.2 mi (30.8 km) from Rosarito Beach and 7.1 mi (11.4 km) from U.S. Consulate General Tijuana.

What's nearby

  • Av Revolución - 3 min walk - 0.2 miles
  • Fronton Jai Alai Palace - 5 min walk - 0.3 miles
  • Our Lady of Guadalupe Cathedral - 5 min walk - 0.3 miles
  • El Popo Market - 7 min walk - 0.4 miles
  • Tijuana Arch - 8 min walk - 0.5 miles

Getting around

  • San Diego Santa Fe Depot - 20 min drive
  • San Ysidro Transit Center Station - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 22 min drive

Restaurants

  • ‪Caesar's Restaurant Bar - ‬3 min walk
  • ‪tacos 4ta y niños heroes - ‬2 min walk
  • ‪Piedra Santa - ‬3 min walk
  • ‪El Plato De Oro - ‬2 min walk
  • ‪La Chuleta - ‬3 min walk

About this property

Hotel West Plaza

Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
At Hotel West Plaza , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and an elevator.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 791 out of 1045 reviews
Rating 8 - Good. 134 out of 1045 reviews
Rating 6 - Okay. 66 out of 1045 reviews
Rating 4 - Poor. 26 out of 1045 reviews
Rating 2 - Terrible. 28 out of 1045 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Carmina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
We had to order our meals to be delivered to our room due to rain. Had to ask multiple times for service. It took more than 30min to get our breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, mini fridge was missing or is no longer available, 500 MXN cash deposit was required at check in but was promptly returned at checkout.
Stayed 2 nights in Nov 2025

10/10 Excellent

SERGIO

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

8/10 Good

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was Good
Stayed 2 nights in Nov 2025

10/10 Excellent

jose

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

SERGIO

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Instalaciones modernas y limpias, servicio eficiente.
Stayed 1 night in Nov 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked this hotel very clean good customer service. Definitely l would recommend it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

2/10 Terrible

gabriela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The 2 female front desk staff were arrogant and rude ...they never fixed our bathroom we called twice.
Stayed 1 night in Nov 2025

10/10 Excellent

Berenice

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff
Stayed 1 night in Nov 2025

2/10 Terrible

Thinh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked and saw that there was no parking and the latest check in was at 6pm. Hotel Manager was not willing to work with me on the late check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Erasto

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Oct 2025

10/10 Excellent

Rubén

Stayed 1 night in Oct 2025

10/10 Excellent

NII ASHAI

Stayed 2 nights in Oct 2025

10/10 Excellent

Erika

Muy buen servicio
Stayed 1 night in Oct 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was running and yelling around 11 pm.
Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 1 night in Nov 2025

8/10 Good

Alvaro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service, the room was perfect, the location downtown very close to many places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roman

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, amenities
Bar and reception amazing 🙌👌
Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Stayed 2 nights in Sep 2025