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Hotel Cacaxtla Collection

Property class: 2.5

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Photo gallery for Hotel Cacaxtla Collection

Restaurant
Family Quadruple Room, Refrigerator & Microwave
Superior Double Room, Jetted Tub, Mountain View
A modern lobby with an elevator, a digital exit sign, a chandelier, and a colorful abstract painting.
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Venustiano Carranza #5, Sant Cruz Aquiahuac, Tetlatlahuca, TLAX, 90733
  • Place, FINSA
    ‪12 min drive‬
  • Place, Xicotencatl National Park
    ‪12 min drive‬
  • Place, Outlet Puebla Premier
    ‪13 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Comfort Quadruple Room, 2 Double Beds

Comfort Quadruple Room, 2 Double Beds | Premium bedding, down comforters, soundproofing, WiFi (free)

Comfort Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Smoking, Hot Tub

Superior Double Room, 1 King Bed, Smoking, Hot Tub | Premium bedding, down comforters, soundproofing, WiFi (free)

Superior Double Room, 1 King Bed, Smoking, Hot Tub

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double Room, 1 Queen Bed, Private Bathroom

Comfort Double Room, 1 Queen Bed, Private Bathroom | Premium bedding, down comforters, soundproofing, WiFi (free)

Comfort Double Room, 1 Queen Bed, Private Bathroom

7.0 out of 10
Good
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room, Refrigerator & Microwave

Family Quadruple Room, Refrigerator & Microwave | Premium bedding, down comforters, soundproofing, WiFi (free)

Family Quadruple Room, Refrigerator & Microwave

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double Room, 2 Queen Beds, City View

Deluxe Double Room, 2 Queen Beds, City View | Premium bedding, down comforters, soundproofing, WiFi (free)

Deluxe Double Room, 2 Queen Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, Jetted Tub, Mountain View

Superior Double Room, Jetted Tub, Mountain View | Premium bedding, down comforters, soundproofing, WiFi (free)

Superior Double Room, Jetted Tub, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Premium bedding, down comforters, soundproofing, WiFi (free)

Deluxe Double Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tetlatlahuca

Located in Tetlatlahuca, Hotel Cacaxtla Collection is within a 15-minute drive of Cacaxtla and Xicotencatl National Park. .This hotel is 7.3 mi (11.7 km) from Xicotencatl Theater and 7.5 mi (12 km) from Constitution Square.

What's nearby

  • FINSA - 12 min drive - 9.3 miles
  • Xicotencatl National Park - 12 min drive - 9.6 miles
  • University Cultural Center - 13 min drive - 7.3 miles
  • Outlet Puebla Premier - 13 min drive - 11.0 miles
  • Centro de Convenciones de Tlaxcala - 17 min drive - 9.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 26 min drive
  • Puebla Intl. Airport (PBC) - 28 min drive

Restaurants

  • ‪Mesón del Taurino - ‬8 min drive
  • ‪Nuc Vermuteria - ‬7 min drive
  • ‪La Route Des Vins - ‬8 min drive
  • ‪Bistecca & Patate - ‬7 min drive
  • ‪Tacos Los Jaliscos - ‬7 min drive

About this property

Hotel Cacaxtla Collection

Hotel Cacaxtla Collection offers 20 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 20 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at Terraza Cacaxtla, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Terraza Cacaxtla - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terraza Cacaxtla

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

y Centro Convenciones Cacaxtla
Y Centro Convenciones Cacaxtla
Hotel y Centro de Convenciones Cacaxtla Hotel
Hotel y Centro de Convenciones Cacaxtla Tetlatlahuca
Hotel y Centro de Convenciones Cacaxtla Hotel Tetlatlahuca

Hotel Cacaxtla Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 22 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 10 out of 122 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a remote area but within driving distance of the most popular tourist attraction. Hotel was clean and service was good.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Javier

Disliked: Amenities, property conditions & facilities
Sheets not ironed and towels very old
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Bere

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

carlos rodriguez

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor maintenance. Electrical contacts did not work. Broken curtains. Old towels. Poor ventilation. Parking only for 2 cars. The ceiling with humidity. Staff was very good.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Shadany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo bien pero muchas fotografías no están como deberían. La terraza y la visa no es como lo dice. Sin embargo no está mal, muy buena atención por parte del personal, todo muy limpio. Creo que es un hotel que está empezando y si mejoran podría crecer mucho.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities
Bonito lugar, muy limpio, excelente atención
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

patricio

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno muy rico el personal es super amable y atento te hacen sentir como en su casa, las habitaciones están muy limpias son sencillas pero cómodas y como fuimos en moto nos sobro espacio en el estacionamiento esta techado
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tuvieron agua caliente. A máxima capacidad de hospedaje los equipos no se dan abasto para calentar agua.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones de buen tamaño, limpias; sugiero tener más variedad en el desayuno, mejorar el servicio de agua caliente
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
La regadera de agua no salia, y lamentablemente hubo un crimen justo a lado de una de las habitaciones. Nos gustaria nos fuera reembolsado el costo de los cuartos
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy limpio y el personal es amable, la cama muy cómoda, solo el ruido de la carretera y que las paredes hacia escuchar a algunos huéspedes molestos. De ahí todo bien!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, personal amable y atento
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Angeles Nallely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje familiar confortable

Estancia agradable, habitaciones limpias, confortables, desayuno incluido rico, atención del personal grata. La verdad excelente opción para alojarse. Los acabados dentro del hotel son muy lindos.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paseo por Cacaxtla

El hotel esta limpio y agradable. El desayuno muy bueno. Cerca esta el pueblo Nativitas, muy bonito, esta cerca de las ruinas de Cacaxtla y de Valquirico. Excelente relacion precio servicio,
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Andres R

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
El hotel esta bien puesto. El desayuno un poco escueto, pero la limpieza en la recamara no muy buena. Cabellos en la cama y la regadera no del todo limpia. Por lo demas, el hotel bastante recomendable
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Daniel

Disliked: Amenities
En obras, estacionamiento pésimo, piden la llave, nos dieron una habitación muy pequeña con el argumento de que esas son las que ofrecen a Expedia. Suerte que fue solo una noche. Y lastima por que está cera de Val ´Quirico
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Darwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal servicio, me hicieron esperar 3 hrs para darme mi habitación, aparte la habitación tenía muchas moscas
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
No ahi agua Caliente, No te dejan papel de baño, las toallas sucias y marcadas de oxido y labial, Las señoras de la cocina te atienden de mala gana y sigo nunca acabaria
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción cer a de Valquirico

Hotel familiar, muy amables al recibirnos, la habitación cuenta con cafetera, microondas, mino refrigerador, tv, caja fuerte y ropero, es amplia y cómoda
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Fernando

Muy buena estancia
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Zenaida carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tive agua caliente, salio algo tibia y fue todo. Del resto todo bien, personal excelente
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

LEON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y resuelve tus necesidades de manera expedita. En general todas las instalaciones limpias. En esta temporada de frío y el agua estaba casi fría no salió agua caliente jamás
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

XASNI

Liked: Cleanliness, staff & service, amenities
Buena y acogedora
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Irma

Excelente trato y buen servicio. Habitaciones muy limpias.
Stayed 1 night in Oct 2024