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Hotel Zaragoza Tepoztlan

Property class: 3

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Photo gallery for Hotel Zaragoza Tepoztlan

A pool area with lounge chairs, a swimming pool with a turtle design, and a building with balconies and potted plants.
A brick archway leading to a pool area with a well-maintained lawn and potted plants.
A hotel with a reception area, multiple balconies, and a brick facade.
A four-poster bed with a canopy, a sofa, a small table, and a nightstand in a room with brick walls and wooden beams.
A spacious living area with a wooden floor, a brown sofa, a red armchair, and a large potted plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Tepoztlán Museum Carlos Pellicer Collection
    ‪5 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪9 min walk‬

Room options

View all photos for Family Room

A hotel room with two wooden beds, a wooden chair, a ceiling fan, and a window with curtains.

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a television mounted on the wall, a wooden dresser, and a small window.

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk, two chairs, a ceiling fan, and a wooden headboard.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tepoztlán

With a stay at Hotel Zaragoza Tepoztlan in Tepoztlán (Santo Domingo), you'll be steps from New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. .This spa hotel is 0.4 mi (0.7 km) from Artisan Market of Tepoztlán and 0.7 mi (1.1 km) from Experiencia Tepoztlan Language School.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • New Tepoztlán Market - 3 min walk - 0.2 miles
  • Tepoztlán Museum Carlos Pellicer Collection - 5 min walk - 0.3 miles
  • Ex-Convent of the Nativity - 5 min walk - 0.3 miles
  • Artisan Market of Tepoztlán - 9 min walk - 0.5 miles

Getting around

  • Benito Juarez International Airport (MEX) - 94 min drive

Restaurants

  • ‪Terraza 360 - ‬2 min walk
  • ‪El Ciruelo - ‬3 min walk
  • ‪Café Amor - ‬5 min walk
  • ‪El Nectar Tepozteco - ‬4 min walk
  • ‪La Cueva - ‬5 min walk

About this property

Hotel Zaragoza Tepoztlan

Hotel Zaragoza Tepoztlan offers 15 accommodations with hair dryers and ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Tepoztlán hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as a turndown service and ceiling fans.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 17 2026 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 143 reviews
Rating 8 - Good. 41 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and place.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful place.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Very close to city center
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The Spa was nice and relaxing. The staff did a good job. The only thing is that the water pressure for the shower was inconsistent. Overall a good centric place to stay if the activities are downtown.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, pretty, well-maintained property. Nice staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Eliseo

The hotel is at a walking distance to the main touristic places plus it is clean and organized. Tks
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

juan carlos cossio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal, atención al cliente y habitaciones Muy agradable la estancia ☺️
Stayed 2 nights in May 2026
Verified review

8/10 Good

Moisés Pascual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación con respecto a la cercanía al centro de Tepoztlán, El personal muy atento
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y muy amable el personal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con buena ubicación cerca del centro, la habitación amplia, cómoda y muy limpia. La alberca no muy grande pero limpia y climatizada. El personal amable. En general todo muy bien.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Alberca climatizada, muy limpia
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio muy bien, los cuartos y la piscina limpia y el personal fue amable todo el tiempo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Bertha Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, situado limpio pero básico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, limpieza impecable, todo perfecto y muy comodo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities
bien en general
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, la habitación súper amplia, todo limpio. Recomendable al 100%
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Estancia de lo peor
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Mayabel Jackson

Liked: Property conditions & facilities
Lo uno que no me gustó es que no había más cobijas en el cuarto y en esta época baja mucho la temperatura en Tepoz y tuve mucho frío en la noche.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cobran 100 la hora en caso que gustes dejar el carro y no se puede tomar dentro de los cuartos
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general está bien, solo que el agua de la regadera es muy poca y tarda en salir el agua caliente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien, la habitación king está grande, y tiene muchas ventanas, lo malo es que no tiene mucha iluminación de noche la habitación, se puede llegar a persigue oscura.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Maria Susana

Liked: Cleanliness
El hotel es bonito, solo me desagrado que al hacer check in te leen las reglas, nunca me había pasado en un hotel que hicieran eso, luego si al siguiente día te pasas de la hora del check out cobran 300 pesos la hora y si quieres permanecer en las instalaciones más tiempo cobran la mitad de una noche, más o menos 1,400 pesos, me parece excesivo
Stayed 1 night in Jul 2025