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SureStay by Best Western Smithers

Property class: 3

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Photo gallery for SureStay by Best Western Smithers

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.
A restaurant interior with multiple dining tables and chairs, a bar area with a counter and shelves of bottles, and a large window providing natural light.
A reception area with two armchairs, a potted plant, and a reception desk.
A reception desk with a sign reading 'SureStay by BEST WESTERN,' two monitors, a plant, and a fire extinguisher.
A modern kitchen with a round table and a single chair, equipped with a coffee maker, kettle, and other appliances.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$77 nightly
The current price is $89 total
Total with taxes and fees
Dec 8 - Dec 9

Explore the area

View in a map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Heritage Park
    ‪4 min walk‬
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Smithers Golf & Country Club
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

A hotel room with a bed, a kitchenette, and a bathroom.

Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a bed, desk, chair, TV, and a window.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a TV, a desk, and a wardrobe.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

A hotel room with a bed, bedside tables, a chair, a desk, a television, and a window.

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a nightstand with a lamp, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
  • Parking included
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3.8 out of 5, Good, 698 reviews
$70 nightly
The price is $81
Nov 8 - Nov 9
Total with taxes and fees
Sandman Inn Smithers

About the neighborhood

Smithers

SureStay by Best Western Smithers is centrally located in Smithers, a 5-minute walk from Bulkley Valley Museum and a 3-minute drive from Smithers Golf & Country Club. .This hotel is 1.4 mi (2.3 km) from Hudson Bay Mountain Resort and 5.3 mi (8.5 km) from Call Lake Provincial Park.

What's nearby

  • Heritage Park - 4 min walk - 0.3 miles
  • Bulkley Valley Museum - 5 min walk - 0.3 miles
  • Smithers Brewing Co. - 6 min walk - 0.4 miles
  • Smithers Visitor Centre - 6 min walk - 0.4 miles
  • Smithers Golf & Country Club - 3 min drive - 1.3 miles

Getting around

  • Smithers Station - 15 min walk
  • Smithers, BC (YYD-Smithers Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Roadhouse Smithers - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Smithers Brewing Co. - ‬8 min walk

About this property

SureStay by Best Western Smithers

SureStay by Best Western Smithers offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 61 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SureStay by Best Western Smithers, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
SureStay by Best Western Smithers has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 10 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

SureStay by Best Western Smithers Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 184 reviews
Rating 8 - Good. 44 out of 184 reviews
Rating 6 - Okay. 40 out of 184 reviews
Rating 4 - Poor. 29 out of 184 reviews
Rating 2 - Terrible. 16 out of 184 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Breakfast was good
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel for an affordable price. Comfortable and quiet.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The staffs are great. The breakfast was very good. Didn’t like the smell of the room. As renovation is being planned, this should be an excellent hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and very comfortable even with the current renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sufficient breakfast, climate in the room was comfortable, we would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Only there for 2 nights so didn't partake of the exercise room or others. Location is convenient walk to downtown. Breakfast was basic but definitely adequate. Overall good stay. Would stay there again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There are renovations in progress which are certainly due, but we had a renovated room that was very nice. Breakfast had decent selection and quality. We would certainly stay again, and look forward to the completed renovations.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful with directions, basic rooms, Bacis breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Was nice stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The exterior didn’t inspire much confidence. The room was alright. One person in our group was ready to cancel and go elsewhere. We ended up staying because it was only for one night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room appeared newly renovated and was very clean. Continental breakfast was sparse but Tim Horton’s is next door for anyone who wants something else. We were happy with the clean quiet room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Price was right
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable but there was stains on the carpet from drywall and drywall dust all over the bathroom counter.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Front desk young man was polite and courteous.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location was convenient for our needs and the bed was reasonably comfortable. The bathroom door was very noisy to open or close. Hallway carpets were very worn. Breakfast was better than we expected for a continental breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were welcoming, very efficient and ready for our arrival. Rooms are basic, very clean and tidy and perfect for the travel we were doing. It was easy to have our little dog buddy with us, we were given a room close to the outside door and main level which was super helpful for us. Thanks for the hospitality!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Currently under construction so dusty and dirty. I’m sure it will be great once it’s all done
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Looks dated from the outside even hard to find if you don’t know it. But it’s clean and friendly staff. Check in was a record time not your usual 15 minute wait. Breakfast was positively good. I expected a muffin and a banana but there was an actual breakfast corner. Will book again!
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay by Best Western - Smithers BC BEDBUGS DO NOT GO ANYONE YOU KNOW THERE OR PLANNING TO STAY - TELL THEM TO GET OUT
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
TV didn't show FIFA Team Canada game without registering. Shampoo and conditioner were out in bathroom. Comfy beds. Very helpful front counter staff.
Stayed 1 night in Jul 2026