Mercure Telford Centre Hotel

Property class: 4

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Photo gallery for Mercure Telford Centre Hotel

Exterior
A dining table with a plate of grilled chicken wings, a red vase with flowers, and several glasses of wine.
The entrance to the Mercure Hotel with a glass facade, a sign above the doors, and a tiled pavement leading up to the entrance.
A reception area with a modern design, featuring a reception desk, computers, and a seating area.
A gym with various exercise machines, wooden flooring, and a brick wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $90
$71 nightly
$90 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

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Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, Telford Town Park
    ‪10 min walk‬
  • Place, The International Centre
    ‪14 min walk‬

Room options

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(56 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(23 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Telford

A stay at Mercure Telford Centre Hotel places you in the heart of Telford, within a 15-minute walk of Telford Shopping Centre and Telford Town Park. .This spa hotel is 0.8 mi (1.3 km) from Telford Ice Rink and 0.9 mi (1.4 km) from The International Centre.

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 10 min walk - 0.6 miles
  • Telford Ice Rink - 14 min walk - 0.8 miles
  • The International Centre - 14 min walk - 0.8 miles
  • Wonderland Telford - 18 min walk - 1.0 mile

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 64 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Thomas Botfield (Wetherspoon) - ‬10 min walk
  • ‪The Severn Gorge - ‬11 min walk
  • ‪Coffee #1 - ‬10 min walk

About this property

Mercure Telford Centre Hotel

Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 153 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Enjoy British cuisine at Iron Masters Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Telford? This hotel has 4004 square feet (372 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Iron Masters Restaurant - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Iron Masters Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 349 out of 796 reviews
Rating 8 - Good. 229 out of 796 reviews
Rating 6 - Okay. 118 out of 796 reviews
Rating 4 - Poor. 48 out of 796 reviews
Rating 2 - Terrible. 52 out of 796 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really pleasant stay..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great beds
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, professional, courteous staff.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Close to exhibition centre and shops
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine , central location, good restaurant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed it very much. Very clean,polite staff. Good food,nice rooms,it was worth it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff on the front desk, have been visiting the Mercure 2-3 times a year with my gymnast daughter and have always had the same experience, rooms are cleaned well with lovely comfy beds. Pool is great and maintained really well and staff are so helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just far enough from town so it’s nice and quite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, wish there was more variety for breakfast but overall was outstanding
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Having stayed at a couple of Mecures this one felt in need of an upgrade to the rooms. Staff were friendly and it was just a base for one night.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great friendly convient hotel
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the international arena, hotel was well maintained and clean although the room was a bit cold and the hot water in the bath/shower was scalding or freezing and the hand basin didn’t get hot. Staff were very pleasant and the breakfast was great, I would recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, really comfy bed
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Had everything required but lift wasn't working
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, friendly staff and good shower
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay. Checked in and was given a room without AC which I knew I would struggle with, but a quick trip to reception and I was moved to a room with AC. Room was very clean, with everything you need. There was a socket that looked a little dangerous as was hanging off the wall but didn't affect my stay. Decent breakfast with a lot of choice. The outstanding thing for me was the staff. Each and every one of them were friendly and helpful on what appeared a very busy weekend for them. I would certainly stay again if I needed a hotel I that area.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights. Comfortable clean room. Could have done with more milk, tea bags in room ( as with most hotels, have to keep going to reception for proper portions !). Breakfast £18, no choice to have just toast/bacon sandwich and coffee, or a smaller cheaper version. Nice clean large hotel though. Check in always takes a while and was charged for parking without being told I was? Just saw it on my receipt.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Small repairs were needed in the hotel room - stained chair, strip coming away from edge of table. An additional £10 charge for car parking!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The room was clean tidy and the bed was very comfy. The shower was not very powerful. Soap was provided, but no moisturiser.. I had a drink at the bar which had no ice as the machine was broken. I used the swimming pool but looked fairly cloudy and the locker room didn’t have locks unless you bought your own. Clean towels Were provided. Overall this is a nice hotel but maintenance needs improving.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff were great and hardworking, room was average, breakfast was ok but have had better. Fairly priced.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad experince. Staff not friendly except brekfast staff. All they care is about invoice and money. no customer service!!! Never book it again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lift wasnt working. We had great difficulty. AC wasnt working properly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steph was very helpful and very professional. Very lovely and calm
Stayed 2 nights in Apr 2026