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CitySide Hotel Tauranga

3.0 star property

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Family & Accessible Room | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing
Executive City Suite (King Studio) | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing
Reception
Executive City Suite (King Studio) | Living area | 43-inch Smart TV with digital channels, TV, printers
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
16 First Ave, Tauranga, Bay of Plenty, 3110
  • Place, Memorial Park
    ‪11 min walk‬
  • Place, Tauranga Domain
    ‪13 min walk‬
  • Place, The Elms Mission House
    ‪18 min walk‬
  • Airport, Tauranga (TRG)
    ‪6 min drive‬

Room options

View all photos for Executive City Suite (King Studio)

Executive City Suite (King Studio) | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing

Executive City Suite (King Studio)

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CitySide Accessible Room

CitySide Accessible Room | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing

CitySide Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family & Accessible Room

Family & Accessible Room | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing

Family & Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Harbour View Room

Harbour View Room | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing

Harbour View Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Room

City View Room | Egyptian cotton sheets, premium bedding, blackout drapes, soundproofing

City View Room

9.0 out of 10
Wonderful
(9 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Tauranga

A stay at CitySide Hotel Tauranga places you in the heart of Tauranga, a 2-minute drive from Tauranga Domain and 7 minutes from Blake Park. .This hotel is 5.4 mi (8.7 km) from Pilot Bay Beach and 5.5 mi (8.9 km) from Mount Hot Pools.

What's nearby

  • Tauranga Art Gallery - 8 min walk - 0.5 miles
  • Memorial Park - 11 min walk - 0.6 miles
  • Tauranga Domain - 13 min walk - 0.7 miles
  • The Elms Mission House - 18 min walk - 1.0 mile
  • Tenpin Tauranga - 3 min drive - 1.4 miles

Getting around

  • Tauranga (TRG) - 13 min drive

Restaurants

  • ‪Elizabeth Cafe & Larder - ‬7 min walk
  • ‪Kfc - ‬8 min walk
  • ‪Alimento - ‬3 min walk
  • ‪Talk Of India - ‬9 min walk
  • ‪Falafel Metro - ‬7 min walk

About this property

CitySide Hotel Tauranga

CitySide Hotel Tauranga offers 13 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Tauranga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 13 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include coffee/tea makers and complimentary bottled water, as well as phones with free local calls.
This smoke-free hotel features hot springs nearby.
Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 16 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Roll-in shower (43 inches wide)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Renovated entire property - April 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 8:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16 per person
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

CitySide Hotel Tauranga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 182 reviews
Rating 8 - Good. 28 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Room was on the smaller side but well appointed. Great shower comfy bed and nice coffee! The hotel is night in the CBD so walkable to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities
Small but comfortable room with ensuite little kitchenette and tv. Free parking outside , easy to communicate with managers. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful and renovated spot! Stayed with my family and was clean, quiet and the person at the front was so helpful and nice.
Stayed 1 night in Nov 2025

6/10 Okay

Cristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Reece

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and well-furnished room, comfortable bed, nice bathroom with excellent toiletries.
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Was clean , central located
Stayed 1 night in Nov 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Very clean. Very comfortable great city location excellent customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Basically all new. Very convenient location, but nice and quiet.
Stayed 4 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Everything was great but as a big person I found the bathrooms a bit small hard to move around and to turn on the shower.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms in a great location.
Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Winston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Hotel looks like it's brand new and the room is very clean and excellent housekeeping every day. Free coffee and tea in the room. Excellent wifi internet access. Free parking is right in front of my room. You control your own temperature in the room. I would definitely stay in this hotel again.
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact room. Comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Domini

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and quiet property, the room was spacious and clean, bathroom is a little small and had a strange smell to it unfortunately but otherwise would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay around the city

Very clean very hygiene
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

We had another wonderful stay at CitySide Hotel. The room was clean and tidy. The whole place was quiet and relaxing. Jamie was accomodating, easy check in and check out. Breakfast arrived at requested time. 5 ⭐️service. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Tauranga

Very modern, clean in great location. Good parking.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveler
Liked: Amenities
Great property. No complaints.
Stayed 1 night in Jul 2025

10/10 Excellent

Goh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pretty new property and nice environment with nearby food options.
Stayed 1 night in Jul 2025