Hotel & Suites Mo Sak

3.5 star property

Choose dates to view prices

Photo gallery for Hotel & Suites Mo Sak

Basic Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Interior
Front of property - evening/night
Property grounds
Interior

Room options

View all photos for Basic Room

Basic Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Executive Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 Bedroom

Bathroom sink

Elite Suite, 1 Bedroom

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Comfort Double Room, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool
Hotel Loma Real
Tapachula
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 385 reviews
$82 nightly
The price is $90
Apr 14 - Apr 15
Total with taxes and fees
Hotel Loma Real

About the neighborhood

Tapachula

A stay at Hotel & Suites Mo Sak places you in the heart of Tapachula, within a 10-minute walk of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. .This hotel is 0.7 mi (1.2 km) from Bicentennial Park and 1.6 mi (2.6 km) from Plaza Cristal Shopping Center.

What's nearby

  • Miguel Hidalgo Central Park - 7 min walk - 0.4 miles
  • Archaeological Museum of Soconusco - 8 min walk - 0.5 miles
  • Bicentennial Park - 13 min walk - 0.7 miles
  • Plaza Cristal Shopping Center - 6 min drive - 1.8 miles
  • Izapa Ruins - 16 min drive - 4.7 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 28 min drive

Restaurants

  • ‪El Chaca - ‬6 min walk
  • ‪La Diferencia - ‬7 min walk
  • ‪Kam Long - ‬3 min walk
  • ‪Pollos Caracol - ‬7 min walk
  • ‪Café & Deli Soconusco - ‬6 min walk

About this property

Hotel & Suites Mo Sak

Hotel & Suites Mo Sak offers 21 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
For lunch or dinner, stop by MO SAK, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Cooked-to-order breakfasts are available daily from 9 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9 AM and 1:00 PM.
MO SAK - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 80 to 190 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MO SAK

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Beaux Arts architecture
  • Built in 2010

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: MXN 230 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person
  • Airport shuttle fee: MXN 280 per vehicle
  • Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel Mo Sak Tapachula
Hotel Mo Sak
Mo Sak Tapachula
Mo Sak
Hotel & Suites Mo Sak Hotel
Hotel & Suites Mo Sak Tapachula
Hotel & Suites Mo Sak Hotel Tapachula

Hotel & Suites Mo Sak Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 22 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, great staff , coffe shop and pastries, best in town
Stayed 2 nights in Mar 2022

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, expedia sucks. I submi th s complaint because my serervation was for 12/ 13/ 2021, not the 8. But expedia never got back to me.
Stayed 1 night in Dec 2021

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente, muy amables, todo bien en la estadia
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooms are updated and in great condition. Staff helpful and friendly. Convenient location near restaurants and all services.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. very good service and cleaning.......
Stayed 3 nights in Jan 2019

8/10 Good

DDA, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean rooms. Fairly quiet. WiFi worked as it should. Very close to an Oxxo store. An unexpected surprise.
Stayed 3 nights in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good Hotel.....................................................
Stayed 1 night in Mar 2018

2/10 Terrible

Dee, gt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The prior reviews were misleading

We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available. It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Hotel did not live up to website

We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different
Stayed 4 nights in Nov 2017

8/10 Good

Alejandro, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities

nice prices and close to the bus terminal

i checked in in about 5 minutes, and the staff was very accommodating, checkout was a breeze
Stayed 1 night in Oct 2017

10/10 Excellent

Michael, Palin, Escuintla, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking Distance To Central District

We love the fact that this Hotel is walking distance to the Center of Tapachula where there are a lot of clothing and shoe stores at excellent prices, as well as some wonderful places to eat on the Central Plaza. The staff at Mo Sak has always been the greatest and make sure that you have a great experience. Any problem is quickly taken care of them. Wonderful people working there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opt for the aircon

Unless you are well-accustomed to tropical heat near the coast, opt for the aircon. Fan only makes for a sweaty and uncomfortable night.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, OK for price

The hotel is nice and has everything necessary to make your stay comfortable. Our first room had a funky smell. We reported it and were promptly given a different one. Our next room had a fridge but it wasn't plugged in and we where not able to use it since it took pretty long to cool (it also had a weird smell). I would stay here again

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Comfort for the Price

Amazing comfort for the price. Comfy bed, fridge, microwave, hot water, and air conditioning. Super friendly staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you Stay here you will be very pleased

All I can say is if I came back I would deffinetly stay here again

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

EUKARIS

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

NO RESERVEN EN ESTE HOTEL NUNCA

Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO…
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Du bon service
Stayed 5 nights in Nov 2021

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Raquel

Stayed 1 night in Oct 2021

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020